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1 noite
Avaliações dos hóspedes
4.4/5
Muito bom
98 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.2
Atendimento4.5
Limpeza4.3
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Todas as avaliações(98)
Avaliações positivas(35)
Avaliações com fotos/vídeo(5)
Excelente localização(10)
Proprietário cordial(7)
Localização conveniente(6)
Usuário convidado
Quarto premier duplo
Hospedou-se em jul 2022
Casal
1 avaliação
4.7/5
Incrível
Publicado em 28 ago 2022
O quarto é bem equipado e elegante, apesar de nao ser grande. Achamos o banheiro muito pequeno. Almoçamos no restaurante do hotel, a comida estava ótima, mas demorou demais. A localização é excelente, principalmente para quem quer estar próximo das grifes mais badaladas.
Resposta da propriedade: Dear Valued Guest, greeting from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for taking the time today to share your recent experience with us. We are delighted to read that you enjoyed your time with us and were offered the service Kempinski is renowned for. Also thank you very much for your detailed and constructive feedback. We have forwarded your comments already to the responsible managers who will follow up within their teams. We hope, once your travel plans will bring you back to Munich, we will be able to welcome you again. We remain with kind regards, Your Management Team
Traveler 123
Quarto superior
Hospedou-se em set 2023
Outros
26 avaliação
5.0/5
Excepcional
Publicado em 29 out 2023
Let's start with the spa - an oasis of relaxation and rejuvenation. From the moment I stepped into the tranquil haven of the Vier Jahreszeiten Spa, I was enveloped in an atmosphere of serenity and well-being. The spa facilities are impeccable, featuring a range of treatments and therapies that cater to every guest's needs. The expert therapists displayed a deep understanding of their craft, ensuring a customized and revitalizing experience. After indulging in one of their signature massages, I felt completely refreshed and invigorated. The spa's attention to detail and commitment to providing a sanctuary of calmness was truly impressive.
As for the location, Vier Jahreszeiten Kempinski is a true gem in the heart of Munich. Situated on the prestigious Maximilianstrasse, it offers an ideal home base for exploring the vibrant city. From the hotel, you can easily reach Munich's iconic attractions, designer boutiques, and renowned dining establishments. The convenience of being able to stroll through the historic city center or simply step outside to admire the beauty of Maximilianstrasse made my stay even more enjoyable. It's a testament to the hotel's commitment to offering guests the best of Munich right at their doorstep.
The overall experience at Vier Jahreszeiten Kempinski was nothing short of exceptional. The luxurious accommodations, attentive staff, and attention to detail throughout the property were all factors that contributed to a memorable stay. The blend of classic elegance and modern amenities created an inviting and sophisticated atmosphere, which I found to be both comfortable and inspiring.
In conclusion, Vier Jahreszeiten Kempinski Munich is a top-tier hotel that truly understands the art of hospitality. The remarkable spa and the unbeatable location in the heart of Munich set it apart as a destination that caters to travelers seeking a perfect balance of relaxation and exploration. I highly recommend this hotel to anyone looking to experience the best of Munich in a luxurious and welcoming setting.
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Resposta da propriedade: Dear Valued Guest, greeting from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for taking your valuable time to share your fantastic review regarding your recent experience with us. We are delighted to read that you enjoyed your time with us to the fullest in all areas and were offered the service Kempinski is renowned for. Your great feedback will be shared with the entire team shortly as they deserve the recognition for the daily work. We hope, once your travel plans will bring you back to Munich, we will be able to welcome you again. We remain with kind regards, Your Management Team
Tongfangxiao
Quarto superior
Hospedou-se em jul 2023
Casal
11 avaliação
4.0/5
Muito bom
Publicado em 28 ago 2023
Room is clean
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Resposta da propriedade: Dear Valued Guest, greeting from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for taking the time to share your valuable feedback with us. We are delighted to read that you enjoyed your time with us almost to the fullest and were offered the service Kempinski is renowned for. Your great feedback will be shared with the entire team shortly. We hope, once your travel plans will bring you back to Munich, we will be able to welcome you again in our prime location. We remain with kind regards, Your Management Team
Resposta da propriedade: Dear Valued Guest, Warm greetings from the Hotel Vier Jahreszeiten Kempinski Munich. What a wonderful Review you have shared with us. Thank you so much for taking your valuable time. We will make sure that the entire team will hear about your kind comments as it is a great endorsement. We hope to welcome you back soon and remain with best regards, Your Management Team.
Resposta da propriedade: Dear Valued Guest, greetings from the heart of Bavaria. Thank you so much for sharing your feedback with us. We are delighted to hear that you appreciated our convenient location and the warm service attitude of our team.We understand your comments regarding the room size and the internal environment, and we truly appreciate your constructive feedback. While we are glad to hear that the heating and sound insulation met your expectations and contributed to a comfortable stay, we continuously strive to enhance all aspects of our guest experience. We hope to welcome you back soon and remain with best regards, Your Management Team.
Usuário convidado
Quarto superior
Hospedou-se em nov 2024
Casal
1 avaliação
4.7/5
Incrível
Publicado em 27 dez 2024
Hervorragendes Hotel
Das einzige, was wirklich stört, waren zur Weihnachtszeit alte hässlich und ungepflegte Skigondeln, in welchen Gäste bewirtet wurden. Dadurch wurde der Zugang zum Hotel massiv erschwert.
Es ist nicht nachvollziehbar, wie das Management eines so renommierten Hauses auf eine solche Idee kommen kann.
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Resposta da propriedade: Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Es freut uns sehr, dass Sie unser Hotel insgesamt hervorragend fanden.Wir bedauern jedoch, dass die Skigondeln in der Weihnachtszeit Ihren Aufenthalt beeinträchtigt haben. Unser Ziel war es, mit dieser besonderen Idee eine einzigartige Winteratmosphäre zu schaffen, die von vielen Gästen positiv aufgenommen wurde. Dass dies für Sie zu Unannehmlichkeiten führte, tut uns aufrichtig leid. Wir würden uns freuen, Sie dennoch bald wieder bei uns begrüßen. Guten Start in das Neue jahr 2025 und mit freundlichen Grüßen, Ihr Management Team
Usuário convidado
Suíte superior
Hospedou-se em jul 2024
Família
7 avaliação
5.0/5
Excepcional
Publicado em 5 ago 2024
老城中的酒店,房間非常舒適,位置非常好去各景點很方便。 美中不足就是沒有行政酒廊。
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Resposta da propriedade: Dear Valued Guest,Greetings from the heart of Bavaria.Thank you so much for sharing your feedback with us. We are more than delighted to learn that the excellent service and product were as you expected and you are looking back with such fond memories. We will make sure the entire team will know about your fantastic words as they deserve the recognition. We are looking forward to welcoming you back to Munich. Until then, we remain with kindest regards, Your Management Team
Resposta da propriedade: Dear valued Guest,Warm greetings from the Hotel Vier Jahreszeiten Kempinski Munich.Thank you for your valuable and constructive feedback. We are delighted to hear that you enjoyed your stay overall and that you are looking back with fond memories. Unfortunately, we were not able to meet all your expectations and we would like to apologise for any inconvenience this may have caused you. Please feel free to contact one of our managers already during your stay if you are not satisfied with a service or product. We would have loved to have had the opportunity to correct our mistakes on the spot. Please note that a toothbrush can be ordered throughout the day from our Guest Services desk, who will be happy to assist you.Please rest assured that we will pass on your straightforward feedback regarding the missing soap with the responsible Manager who will follow up within the department. With over 165 years of history, we are able to offer a variety of room categories, all of which vary in size and design. Our reservations team will be happy to help you find a room category that suits your preferences.We hope once your travel plans bring you back to Munich, we will be able to welcome you back to our property and convince you of the excellent service we are known for.Until then, we remain with kind regardsYour Management Team
ulcers
Quarto superior
Hospedou-se em jul 2024
Família
6 avaliação
3.7/5
Publicado em 15 ago 2024
酒店就在市中心,走路10分鐘都能轉到市內主要景點,就是房間一般,衞生間竟然有一股下水道惡臭味道
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Resposta da propriedade: Dear Valued Guest,greetings from the heart of Bavaria.Thank you so much for sharing your feedback with us.We sincerely apologize for the unpleasant odor you encountered in the bathroom due to the drainage system. We have immediately reported this issue to our maintenance team. Your satisfaction is very important to us, and we are committed to improving our services. We hope to have the opportunity to welcome you back in the near future and provide you with a better experience. Until then, we remain with kindest regards, Your Management Team.
Resposta da propriedade: Dear valued guest, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for taking the time to share your recent experience with us. We are delighted to read that you enjoyed your time with us and were offered the service Kempinski is renowned for. Your great feedback will be shared with the entire team shortly. We hope, once your travel plans will bring you back to Munich, we will be able to welcome you again. We remain with kind regards, Your Management Team
Resposta da propriedade: Dear valued guest, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for taking the time to share your recent experience with us. We are delighted to read that you enjoyed your time with us to the fullest and were offered the service Kempinski is renowned for. Your great feedback will be shared with the entire team shortly. We hope, once your travel plans will bring you back to Munich, we will be able to welcome you again. We remain with kind regards, Your Management Team
Usuário convidado
Quarto superior
Hospedou-se em jun 2024
Negócios
34 avaliação
5.0/5
Excepcional
Publicado em 30 set 2024
酒店很有特色,房間和服務都很好,地理位置方便
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Resposta da propriedade: Dear Valued Guest, Warm greetings from the Hotel Vier Jahreszeiten Kempinski Munich. What a wonderful Review you have shared with us. Thank you so much for taking your valuable time. We will make sure that the entire team will hear about your kind comments as it is a great endorsement. We hope to welcome you back soon and remain with best regards, Your Management Team.
Usuário convidado
Quarto deluxe
Hospedou-se em abr 2023
Negócios
1 avaliação
4.2/5
Muito bom
Publicado em 27 mai 2023
Selten erlebt man so einen excellenten Concierge. Der ist Klasse und äusserst bemüht, ein Problem etc freundlichst
zu lösen. Beispielhaft!
Zimmer für € 500: Na Ja, war klein und gut: Alles drin, nur das Vergrösserungsglas für die Dusche nicht. Wie kann
man so etwas durchgehen lassen oder sollen Brillenträger und Ältere da lieber nicht duschen??? Zur Lobby: "Jwd"
am Ende des Gebäudes, aber ziemlich ruhig.
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Resposta da propriedade: Sehr geehrter Gast, herzliche Grüße aus dem Hotel Vier Jahreszeiten Kempinski München. Wir danken Ihnen vielmals für die Zeit, die Sie sich genommen haben, um Ihr tolles Feedback mit uns und der *********** Community zu teilen. Herzlichen Dank für Ihre fast durchweg positive Rückmeldung. Es freut uns sehr zu lesen, dass Sie in den Genuss unseres erstklassigen Service gekommen sind und sich im ganzen Hotel wohl gefühlt haben. Ihr Feedback ist eine tolle Bestätigung für die leidenschaftliche Arbeit des gesamten Teams. Seien Sie versichert, dass wir Ihre Rückmeldung mit unserem Concierge Team und allen Kollegen teilen werden. Mit großem Bedauern haben wir jedoch Ihrer Antwort ebenfalls entnehmen können, dass wir Ihre Erwartungen an uns in manchen Bereichen nicht erfüllen konnten und Sie teils unzufrieden zurückblicken. Gern zeigen wir Ihnen bei Ihrem nächsten Besuch eine Auswahl an weiteren unterschiedlichen Zimmerkategorien und Größen. Wir sind zuversichtlich, dass wir unter unseren 305 Zimmern und Suiten etwas finden werden, was mehr Ihren Vorstellungen entspricht. Bitte scheuen Sie nie davor zurück, schon während Ihres Aufenthaltes einen unserer Manager anzusprechen, sollten Sie mit einer Dienstleistung, einem angebotenen Produkt oder mit Ihrem Zimmer nicht zufrieden sein. Gerne hätten wir direkt reagiert und Ihren Aufenthalt entsprechend gestaltet. Schon heute freuen wir uns, Sie hoffentlich in nicht allzu ferner Zukunft wieder bei uns begrüßen zu dürfen. Wir verbleiben bis dahin mit den besten Grüßen aus der Maximilianstraße, Ihr Management Team
Stefan Michael
Quarto superior
Hospedou-se em abr 2023
Casal
1 avaliação
4.2/5
Muito bom
Publicado em 7 mai 2023
Gutes Hotel. Super Lage, Zimmer etwas abgenutzt
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Resposta da propriedade: Sehr geehrter Gast, herzliche Grüße aus dem Hotel Vier Jahreszeiten Kempinski München. Wir danken Ihnen vielmals für die Zeit, die Sie sich genommen haben, um Ihr tolles Feedback mit uns und der *********** Community zu teilen. Herzlichen Dank für Ihre fast durchweg positive Rückmeldung. Es freut uns sehr zu lesen, dass Sie in den Genuss unseres erstklassigen Service gekommen sind und sich im ganzen Hotel wohl gefühlt haben. Ihr Feedback ist eine tolle Bestätigung für die leidenschaftliche Arbeit des gesamten Teams. Seien Sie versichert, dass wir Ihre Rückmeldung mit allen Kollegen teilen werden. Mit großem Bedauern haben wir jedoch Ihrer Antwort ebenfalls entnehmen können, dass wir Ihre Erwartungen an uns in manchen Bereichen nicht erfüllen konnten und Sie teils unzufrieden zurückblicken. Gern zeigen wir Ihnen bei Ihrem nächsten Besuch eine Auswahl an weiteren unterschiedlichen Zimmerkategorien und Größen. Wir sind zuversichtlich, dass wir unter unseren 305 Zimmern und Suiten etwas finden werden, was mehr Ihren Vorstellungen entspricht. Bitte scheuen Sie nie davor zurück, schon während Ihres Aufenthaltes einen unserer Manager anzusprechen, sollten Sie mit einer Dienstleistung, einem angebotenen Produkt oder mit Ihrem Zimmer nicht zufrieden sein. Gerne hätten wir direkt reagiert und Ihren Aufenthalt entsprechend gestaltet. Schon heute freuen wir uns, Sie hoffentlich in nicht allzu ferner Zukunft wieder bei uns begrüßen zu dürfen. Wir verbleiben bis dahin mit den besten Grüßen aus der Maximilianstraße, Ihr Management Team
Usuário convidado
Quarto deluxe
Hospedou-se em set 2024
Família
12 avaliação
4.2/5
Muito bom
Publicado em 28 nov 2024
服務非常一般
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Resposta da propriedade: Dear Valued Guest, greetings from the heart of Bavaria. Thank you so much for sharing your feedback with us. Your comments are invaluable to us, and we will use them to review our practices and provide additional training to ensure a better experience for all our guests. We hope to have the opportunity to welcome you again and deliver a higher standard of service. With best regards, Your Management Team