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1 noite
Avaliações dos hóspedes
3.9/5
Bom
56 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado3.9
Comodidades3.9
Atendimento3.9
Limpeza3.9
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Todas as avaliações(56)
Avaliações positivas(25)
Avaliações com fotos/vídeo(5)
Avaliações negativas(2)
Usuário convidado
Quarto Standard com Cama de Casal
Hospedou-se em jun 2024
Negócios
13 avaliação
4.7/5
Incrível
Publicado em 19 jun 2024
房間有點小,勉強放下了兩個箱子。離地鐵站和english garten 都比較近,還不錯。
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Resposta da propriedade: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mercure Hotel München Schwabing
Usuário convidado
Quarto Standard com Cama de Casal
Hospedou-se em jul 2024
Casal
3 avaliação
3.7/5
Publicado em 23 jul 2024
清潔で過ごしやすい部屋でした!
無料のお水も用意されていて有り難かった
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Resposta da propriedade: Dear Guest, Thank you for your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Hotel München Schwabing
Resposta da propriedade: Dear lowney,We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Mercure Hotel Munich Schwabing
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Usuário convidado
Hospedou-se em out 2023
Casal
1.0/5
Publicado em 24 out 2023
1 casal pagar 2 diárias adiantadas e não reembolsáveis no valor de 473,68 € espera um hotel agradável e amigável como nas fotos do ALL, Booking and Trip Advisor. Entretanto, toda a fachada frontal do hotel está em obras( under construction) sem nenhum aviso: parece uma prisão, todas as janelas obstruídas, quarto com iluminação minima. Sou viajante frequente desde 2009, 43 países visitados, 80% das hospedagens na rede ALL Accor, mas esse foi o pior hotel dos últimos 15 anos. Tenho 98.000 seguidores no Trip Advisor que sabem da minha ética, objetividade e realismo. Semana passada estive no Mercure Muenchen City estada excelente. Sugiro que o hotel seja fechado e que todos os hóspedes que estejam nos quartos afetados pelo "enjaulamento/prisão" sejam ressarcidos integralmente. É lamentável que essa situação tenha ocorrido, estão em obras desde março de 2023, mas a propaganda enganosa afeta diretamente a saúde clínica e mental de um casal em férias.
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HappyTraveller882
Hospedou-se em ago 2024
Família
3.0/5
Publicado em 11 ago 2024
The location of the hotel plus its proximity to many sightseeing places are very good. It’s value for money - clean, basic and comfortable. Mattress was firm and not springy or saggy. When we checked it at approx 12.30pm, we were delighted to note that we could check in since there is a room just cleaned and available. The front desk, Hans Evangelical (if I spelt his name correctly), deserves a mention as he was very helpful throughout our stay of 4 nights. Danke! There was a night when the shower gel was not refilled but it was brought up to the room immediately - good service. The only thing that didn’t meet the expectation were the pillows which, in my opinion, seriously need to be replaced.
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Resposta da propriedade: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Elena B
Hospedou-se em jul 2024
Sozinho(a)
4.0/5
Muito bom
Publicado em 30 jul 2024
The most important thing is location. Customer service is helpful. There is kettle for tea, etc. I was happy with my time in this hotel.Will use the hotel again
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Resposta da propriedade: Dear Elena, Thank you for your review ! We hope to welcome you back to our hotel very soon! Sincerely, Mercure Schwabing
juliefV6214IL
Hospedou-se em out 2023
Família
3.0/5
Publicado em 24 out 2023
The staff was very kind and helpful and the room, although very small, was cleanand comfortable. However the underground parking garage is a nightmare! Almost impossible not to scrape the sides of a car when trying to negociate between concrete pillers designed for small cars. Also, nobody mentioned that the ENTIRE hotel was surrounded by scaffolding, (and I made our reservation 5 months in advance). Consequently, our view of the gardens consisted of a bunch of metal bars and workers hammering away early in the morning.
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Resposta da propriedade: Dear juliefV6214IL, First of all, we wish you a happy 2024. Thank you for your comment, which we can only answer now, due to technical problems. In the meantime, the construction site has been dismantled. The hotel has a new roof and the rooms have a new carpet.Until next time. Best Regards, hotel Mercure Schwabing
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praveenk862
Hospedou-se em out 2023
Sozinho(a)
4.0/5
Muito bom
Publicado em 3 out 2023
Very comfortable bed, bedding and great pillows which were perfect after a long day of sightseeing. The AC was perfect and the amenities were adequate (a better selection of coffee/tea in room would be great) Bathroom was a little small (but expected). A larger rack to put things in the shower would be much appreciated. Housekeeping were fantastic The hotel reception had also kept a letter of mine (containing concert tickets) safely despite it arriving a full week before my check in. Thank you to the front desk team A small qualm was that the hotel was undergoing external refurbishment, and it would have been nice if customers were informed of this while booking. Had I known, I would not have opted for the courtyard view as it was blocked off by scaffolding
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Resposta da propriedade: Dear praveenk862, First of all, we wish you a happy 2024. Thank you for your comment, which we can only answer now, due to technical problems. In the meantime, the construction site has been dismantled. The hotel has a new roof and the rooms have a new carpet.Until next time. Best Regards, hotel Mercure Schwabing
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Trash M
Hospedou-se em jul 2023
Família
3.0/5
Publicado em 15 jul 2023
The srvice was good and all until i went into the room and connected to the wi fi the wi fi service was terrible i cant even do anything on my phone or ipad please fix this or i might have to put 1 star
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Resposta da propriedade: Dear 544trashm. Thank you for your comment, Sorry for the poor quality of WiFi, exceptionally there was a glitch. Regards, hotel Mercure Schwabing
Filip V
Hospedou-se em mai 2023
Viaje com amigos
5.0/5
Excepcional
Publicado em 2 mai 2023
Fantastic service already from the booking process, where due to some extra request the director herself took a very good care and went the extra mile! This is not seen these days anymore. Very friendly and well trained staff, lovely new rooms with all you need in it, big TV, personalized welcome with a stylish gift, pleasant rain shower and also great bar and breakfast! All this for very afordable price, I surely recommend this hotel to everybody! THANK YOU
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Resposta da propriedade: Dear Fylypes, First of all, we wish you a happy 2024. Thank you for your comment, which we can only answer now, due to technical problems. Until next time. Best Regards, hotel Mercure Schwabing
Usuário convidado
Hospedou-se em nov 2022
Viaje com amigos
5.0/5
Excepcional
Publicado em 30 nov 2022
Fantastic hotel, friendly and helpful staff, just a few subway stops from the center, supermarket across the street, very comfortable beds, my friend and I had a great stay and would happily return if we're ever in Munich again
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Usuário convidado
Hospedou-se em jun 2022
Família
5.0/5
Excepcional
Publicado em 8 jun 2022
Very friendly staff, they made us feel at home. A perfectly clean room and very comfortable beds / pillows. Breakfasts were good too. The location of the hotel is excellent for both the Allianz Arena and the Olympiahalle and the city centre is handy too. A very enjoyable stay in Munich.
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371janchristophm
Hospedou-se em set 2024
Casal
5.0/5
Excepcional
Publicado em 20 set 2024
Wir haben eine Nacht im Mercure Hotel in München Schwabing als Zwischenstopp verbracht und waren sehr zufrieden. Ein später Check-in nach 23 Uhr war kein Problem und wir wurden freundlich begrüßt. Das Zimmer war sauber und modern, mit Standardausstattung (TV, Schreibtisch, Schrank, Bad mit Dusche und Badewanne, WLAN). Das Bett war bequem und insgesamt waren wir voll und ganz zufrieden mit unserem Aufenthalt.
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Resposta da propriedade: Lieber 371janchristophm, vielen Dank für die sehr gute Bewertung ! Bis zum nächsten Mal. Mit freundlichen Grüßen Mercure Schwabing