Citadines Arnulfpark Munich - Europe

Avaliações do Citadines Arnulfpark Munich - Europe

Citadines Arnulfpark Munich - Europe

Arnulfstraße 51, Munich, 80636, GermanyVer detalhes do hotel
Citadines Arnulfpark Munich - Europe
Citadines Arnulfpark Munich - EuropeCitadines Arnulfpark Munich - EuropeCitadines Arnulfpark Munich - Europe
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1 noite

Avaliações dos hóspedes

4.3/5
Muito bom
121 avaliação
Avaliações verificadas
Agradável e bem localizado4.3
Comodidades4.3
Atendimento4.3
Limpeza4.4
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Todas as avaliações(121)
Avaliações positivas(20)
Avaliações com fotos/vídeo(2)
Estadia excelente!(8)
Limpo e arrumado(7)
Ótimas comodidades(7)
Proprietário cordial(6)
Excelente localização(6)
Localização conveniente(5)
Avaliações negativas(1)
Xiang Ren Ong
Quarto Executivo com 1 Quarto
Hospedou-se em jun 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 22 jun 2024
Good location, near to supermarket and bmw museum, can visit many castles
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Resposta da propriedade: Thank you for your wonderful review and perfect rating!We are delighted to hear that you enjoyed our good location, close proximity to supermarkets, the BMW Museum, and the opportunity to visit many castles. Your positive feedback is greatly appreciated.We look forward to welcoming you back on your next visit.Best regards,Martin WaldAssistant Residence Manager
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John Vincent (JV)
Estúdio executivo
Hospedou-se em jan 2024
Sozinho(a)
24 avaliação
4.2/5
Muito bom
Publicado em 15 mar 2024
The trip was smooth. Breakfast buffet was nice, touch of Munich wursts and not crowded. Price is affordable for stay. Wifi works well. Elevator is bit tight. Not 24 hour service in front of the house , however accessible by house guests. Has kitchenette and dining wares. It’s clean, and good stay. Thank you!
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Resposta da propriedade: Dear Guest, Thank you for staying with us and taking the time to share this positive feedback. We were delighted to learn that you enjoyed your stay with us. From all of us at Citadines Arnulfpark Munich, we look forward to welcoming you again at any one of our serviced residences. Best regards, Olena Yakovenko
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Yi
Quarto Executivo com 1 Quarto
Hospedou-se em jun 2024
Viaje com amigos
8 avaliação
4.7/5
Incrível
Publicado em 10 jun 2024
Lovely place for all. Facilities and services are very good which fit the price. The location is suitable for people who choose travelling by the train, but not very friendly for walking to the city city. But it is acceptable.
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Resposta da propriedade: Thank you for your positive feedback and for choosing to stay with us.We are pleased to hear that you found our facilities and services to be very good and suitable for the price. Your comments about our location being convenient for train travelers are appreciated. We understand that the walking distance to the city center may not be ideal for some, but we are glad to hear that it was acceptable for you.Thank you once again for your review. We look forward to welcoming you back in the future.Best regards,Martin WaldAssistant Residence Manager
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Usuário convidado
Quarto clássico
Hospedou-se em mai 2024
Casal
1 avaliação
3.7/5
Publicado em 14 mai 2024
The hotel is located very close to Central Bus Station. Room was cozy and comfortable. The hotel staffs were friendly and very helpful. Easy check in and check out.
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Resposta da propriedade: Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our prime location near the Central Bus Station. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations with our cozy rooms and friendly, helpful staff.We look forward to welcoming you back to our hotel in the future.Best regards,Martin WaldAssistant Residence Manager
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Usuário convidado
Estúdio executivo
Hospedou-se em mar 2024
Casal
5 avaliação
4.7/5
Incrível
Publicado em 10 abr 2024
Clean and spacious room with a well-equipped kitchen. The beds are comfortable. A bit far away from the central train station, better to take bus/train. The staff are really nice and allow us to check in at 9am.
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Resposta da propriedade: Thank you very much for your fantastic review and for sharing your experience with us. We are delighted to hear that you found your room clean and spacious, and that the kitchen met your needs. It’s also great to know that our beds provided you with comfort and that our staff could accommodate an early check-in to make your stay more convenient.We appreciate your feedback regarding the distance from the central train station. As you mentioned, using public transportation is indeed an efficient way to reach us, and we hope this option was convenient for you.Thank you once again for choosing our hotel. We look forward to welcoming you back in the future and hope to exceed your expectations once again.Best regards,Martin WaldAssistant Residence Manager
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YAPPU
Quarto clássico
Hospedou-se em fev 2024
Sozinho(a)
4 avaliação
5.0/5
Excepcional
Publicado em 27 fev 2024
The room is super big. Amenities is perfect. Very friendly and helpful staff. Is near to Train and Bus station. And also the bus station opposite hotel. Is definitely convenient and comfortable hotel to stay.
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Resposta da propriedade: Dear Yappu, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Best regards, Olena Yakovenko
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Iwan
Estúdio executivo
Hospedou-se em dez 2023
Família
4 avaliação
2.0/5
Publicado em 3 jan 2024
This facility is not entitled to be named as Service Apartment as they don’t provide room cleaning during our stay. It’s more appropriate to be named as good as just an apartment! The bed quality isn’t as up to standard!
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Resposta da propriedade: Dear Guest,Thank you for your review. We would like to take this opportunity to explain the concept of our Citadines brand. Citadines Apart’hotels offer cleverly configured spaces and a flexible services menu to allow our residents to customize their stay experience. In an Apart’hotel, residents get to enjoy the comfort of living in an apartment with an efficient use of space while enjoying the convenience of a hotel. Although some standard services are already included to the room rate, residents can choose other optional services, chargeable at nominal rates, based on their schedules and lifestyle preferences. Housekeeping is one of these additional services that we offer. So whether it is breakfast in the Residents’ Lounge or on your own, daily or weekly housekeeping with replenishment of amenities, Wi-Fi in your living room or at the lobby, you can pick what you want and drop what you do not need. From our records, your reservation made through an external provider was for an apartment with weekly housekeeping service. That is why the daily housekeeping services were unavailable during your stay with us. Regrettably, I acknowledge that a lack of communication did inconvenience your stay with us. Once again, I am sorry that this concept, especially with the option of daily housekeeping, was not clearly communicated during your stay with us. I will remind my staff to exercise more care and diligence to ensure that important information is conveyed and explained clearly to residents who book under the à la carte service. We will also endeavour to exercise clarity in communicating our Apart’hotel concept prior to or at the point of check-in. Dear Guest, we trust that this clarifies what makes Citadines different from the regular apartments of hotels that many of us may have grown accustomed to. I will be very glad to provide you as a gesture of goodwill with a daily housekeeping with daily replenishment of amenities on your next stay. A remark has already been indicated in your guest history to aid the reservation process. We look forward to welcoming you again at any one of our serviced residences. Best regards Christian
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Usuário convidado
Hospedou-se em ago 2023
Família
2 avaliação
5.0/5
Excepcional
Publicado em 13 out 2023
Very wonderful hotel, from the staff to the room to the location. It was right across a tram stop and close to the city. There’s a very clean and nice coffee machine by the front desk that is able to make any kind of coffee you like! The room was super clean, no issues with noise from nearby neighbors or AC. I would definitely stay again if I return to Munich.
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Resposta da propriedade: Dear Guest, Thank you for staying with us and taking the time to share this positive feedback on Trip.com. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. From all of us at Citadines Arnulfpark Munich, we look forward to welcoming you again at any one of our serviced residences. Best Regards Christian Wiedemann / Residence Manager
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Tripwow
Quarto Executivo com 1 Quarto
Hospedou-se em fev 2024
Família
5 avaliação
5.0/5
Excepcional
Publicado em 4 mar 2024
Great location, Good value of money and clean .
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Resposta da propriedade: Dear Guest, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Best regards, Olena Yakovenko
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Oi chi apple
Quarto Executivo com 1 Quarto
Hospedou-se em abr 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 14 abr 2024
Good location, nice staff
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Resposta da propriedade: Thank you so much for your perfect rating! We are thrilled to hear that you enjoyed our location and found our staff nice and helpful. Your kind words are greatly appreciated and motivate us to continue providing excellent service.We hope to welcome you back soon for another wonderful stay.Best regards,Martin WaldAssistant Residence Manager
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Imbe
Quarto Executivo com 1 Quarto
Hospedou-se em abr 2023
Viaje com amigos
5 avaliação
5.0/5
Excepcional
Publicado em 9 abr 2023
The room is comfortable and clean, the staff are nice and helpful
Traduzir
Resposta da propriedade: Many thanks for the lovely review and for taking the time to tell us of your experience with us.I have already shared your kind words and feedback with the entire team here and they all join me in thanking you. I hope it is not too long before we have the pleasure of welcoming you back again.Yours sincerely,Martin WaldAssistant Residence Manager
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Usuário convidado
Quarto Executivo com 1 Quarto
Hospedou-se em nov 2022
Negócios
2 avaliação
4.0/5
Muito bom
Publicado em 26 dez 2022
Nice place to stay. Warm welcome is expected. Nice staff as well.
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Resposta da propriedade: Thank you for taking the time to post your review on Trip.comWe were delighted to read how much you enjoyed your stay and hope it is not too long before we have the pleasure of welcoming you back.Kind regards.Martin WaldAssistant Residence Manager
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Usuário convidado
Quarto clássico
Hospedou-se em ago 2024
Negócios
60 avaliação
4.7/5
Incrível
Publicado em 30 out 2024
酒店地理位置很好,一開始安排的房間比較吵。跟前台反映之後,幫忙換了不臨街的房間。
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Usuário convidado
Hospedou-se em set 2023
Casal
9 avaliação
5.0/5
Excepcional
Publicado em 13 set 2023
房間居間很高窗户通透,窗外綠樹成蔭。房間很人性化,也很敞亮舒適上檔次。進門有做飯的操作枱,洗菜池,電爐具,微波爐、電烤箱、洗衣機,冰箱。還有餐具櫥櫃,鍋碗碟,刀叉🍴很全。卧室空間有圓餐桌和寫字枱,兩個大衣櫃。置物架,幾個椅子。非常實用大氣。淺黃色的地板(也可能是地磚)很漂亮很乾凈。衞生間也很實用,花灑,水龍頭都是十分靈敏,好用。感歎德國生活用具的質量真是好! 前台服務員很熱情,很友好。前台有現磨的熱咖啡很香,還有牛角包,糖果免費提供住客。這是一次非常滿意的住房,再來慕尼黑還會住這家酒店,也感謝攜程。遺憾忘記拍照片。
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Resposta da propriedade: Dear Guest, Thank you for staying with us and taking the time to share this positive feedback on Trip.com. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. From all of us at Citadines Arnulfpark Munich, we look forward to welcoming you again at any one of our serviced residences. Best Regards Christian Wiedemann / Residence Manager
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SEBA MENSUCAT SAN VE TİC AS
Quarto Executivo com 1 Quarto
Hospedou-se em ago 2023
Família
12 avaliação
3.7/5
Publicado em 28 ago 2023
Otopark problemi olmayan konum olarak şehir merkezine araba ile yakın önünden tramway geçiyor , güzel bir kahvaltısı var
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Resposta da propriedade: Dear Seba, Thank you so much for choosing to stay with us and for your review. Kind regards, Christian Wiedemann / Residence Manager
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