Usuário convidado
26 de janeiro de 2023
Room is spacious and generally clean and well equipped. Staff are generally quite friendly and smiley, and helpful. The view is nice with a vast ocean view.
However there’re a number of points which could have been improved.
First, our reservation for the room is for 4 adults. However on the first night we arrived, everything was not prepared for 4 adults (i.e. the towels, toothbrush, slippers, shower and shampoo set, toilet paper, cups). After check-in, we had dinner at the hotel’s beach restaurant, then we took the buggy to the room - by that time it was almost 11PM. We had to call the reception/housekeeping to request for all these insufficient items. Then, next day, after housekeeping, again we were short of towels, shower and shampoo sets and water (which should be replenished right?)
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