Pension Anapli

Had dreadful experience with this place. So I booked 3 rooms for 7 people long time ago. 3 days ago I started receiving messages from hotel via *********** to update my card payment I have 23 hrs. Or I loose my booking So I started updating , I did 6 times and was keep receiving messages and emails from hotel booking - update card. I started to get angry and annoyed, was panicking my card will be blocked . contacted *********** via email 3 times, Facebook, email wasn't working , phone wasn't working . So I got so wound up that I called hotel and ask to stop sending emails as my card details up to date, I told them I tried contacting booking com, but they didn't reply. Yes I was fractured, angry and pissed of , yes I wasn't plėsant to on the phone, and rude a little.. but the hotel instead of calming down from heaving panic attack and enxiety event decided to cancel 3 rooms on 7 people , instead of offering find solution they chose just cancel causing 7 hrs of chaos during the day frantically looking for a place to stay. For 7 people. Soft skills communication and customer service is ZERO. I really hope this will never happen to you one day. I did apologised but she decided to punish me anyway. I don't forget or forgive. It ruined my day, my mood and cost massive panick attack

This was a mixed experience but overall positive. The whole place has a charming, somewhat rustic decor (but the canopy over the bed made me feel like nobility!) The room was tiny but cozy. The continental breakfast featured local honey and home made marmelade. The AC worked, the staff were friendly, the street was very quiet, and the room was reasonably priced. It is a short walk to the restaurant areas and downtown. Some downsides: it is VERY hard to park (this is true of most hotels in town). I was lucky the first night, but the second night I parked down by the harbor a 15 minute walk with my luggage. Also, there is no lift--the desk clerk carried my suitcase upstairs the first night but I would not recommend Anapli for anyone with mobility issues and definitely not for anyone in a wheel chair.

La pension se situe dans une petite rue calme proche du centre. Il n’y a pas de parking, on peut s’approcher du bas de la rue pour décharger ses bagages et accéder pied. Aller se garer ensuite. Il n’y a pas de personnel la nuit, il faut prévenir de son heure d’arrivée, ils nous ont attendu. Accueil sympathique. Attention pas de chambre en rdc, personnes avec des difficultés de marche s’abstenir. Les chambres sont de taille correctes avec du charme, petite salle de bain ( habituel en Grèce). La literie est bonne. Petit déjeuner 5€ buffet en Rdc, chacun se sert selon ses souhaits, on peut monter son plateau sur une petite terrasse au 2ème étage

Όμορφη και ήσυχη πανσιόν σε πολύ βολική τοποθεσία στο Ναύπλιο . Το δωμάτιο πολύ όμορφο και καθαρό. Το WiFi έπιανε πολύ καλά. Το πρωινό τίμιο, ενώ το προσωπικό πολύ ευγενικό και εξυπηρετικό .Με ένα θέμα που προέκυψε , λύθηκε άμεσα. Έχει πάντα ζεστό νερό και είναι δίπλα στα ΚΤΕΛ για όποιον επιλέξει αυτό το μέσο μεταφοράς . Σίγουρα αν βρεθώ στο Ναύπλιο θα μείνω ξανά . .