Pullman Nanjing Lukou Airport

The executive king room is very spacious with an ensuite bathtub to soak in. The view from room 761 can see the airport runway which is superb.

Very convenient hotel within walking distance, exactly between Terminal 2 and Terminal 1, excellent service and very spacious room. Highly recommended.

Booked hotel because its very close to the airport.. didn't had a chance to have breakfast. Next time will try

The hotel was very nice and convenient for a great price. I would definitely stay there again after a long trip !

My third stay at this hotel, but I think it will be my last because on my second and third stays I've experienced progressively worsening bad service from what had been a good experience on my first stay. This time, as with the second stay, staff were unfriendly and unwelcoming (except only for the bellhop, who was very professional). This time, the focus of the check-in staff person was to make a point of highlighting the room rate even though I had already paid, and then when I arrived at my room, the door was open and another staff person was locking the refrigerator even though the room description had included refrigerator and I had wanted to use it. It turned out that this was because the fridge contained minibar items and I would need to pay an exorbitant 500 RMB deposit if I wanted access. This means that the hotel does not trust its guests, behaviour that I might expect in a 2-star hotel, but not one that promotes itself as being 5-star. There had also been no mention of the deposit requirement in the hotel listing information when there should have been because international travellers won’t normally be carrying that amount of RMB cash. So I told them to remove all of the minibar items and take them out of the room so I could use the refrigerator. People weary from long-haul flights just want a friendly, welcoming, and hassle-free hotel experience that allows them to rest and relax, but this no longer happens at this hotel. So, I no longer recommend this hotel, and when I next pass through Nanjing Lukou airport, I'll be trying one of the other airport hotels.

The service is always fantastic when I stay at the Pullman. I had traveled 68 hours to get back to China and they helped me check in earlier and I got an upgrade! The front desk staff were so sweet!