Usuário convidado
1 de setembro de 2024
Sonder and AvantStay - AVOID both and BEWARE!! Two groups of us booked separately and months ago with Sonder Zeilhaus specifically for Nashville in August and September 2024 (different dates each group, and different buildings.) One group was informed 3 weeks ago that "property management" had changed from Sonder to AvantStay, that Avantstay would honour the time frame but the price was now doubled and they were offered a 5% discount code. The same happened to the second group, one month before expected arrival. Communications to fix it were met with an auto reply message two days later from AvantStay that asked for re-booking information (which they already had) and with No mention of any pricing details. Shoddy, sneaky, dishonest, and looks like a bait and switch scheme. One of our group had uses Sonder in the past in other cities but the Nashville unit seems corrupt and Sonder obviously endorses this. Never never again. We had to scramble to find other accomodations and pay more as choices were now less than they were many months ago,
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