587, Pamunugama Road, Negombo, Western Province, 11500, Sri LankaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4/5
Muito bom
51 avaliação
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Avaliações verificadas
Agradável e bem localizado3.9
Comodidades3.9
Atendimento4.0
Limpeza4.0
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Todas as avaliações(51)
Avaliações positivas(41)
Avaliações com fotos/vídeo(6)
Avaliações negativas(4)
lizibox
Quarto deluxe duplo
Hospedou-se em ago 2024
Casal
6 avaliação
1.2/5
Publicado em 2 set 2024
when we walked into the hotel, we saw a lot of people playing in the swimming pool, some women wearing skirts with black scarfs on their heads, men wearing T-shirt, they playing, laughing, even eating in the water, making the water disgusting, we were totally shocked! there's a restaurant in the hotel, they were holding a party from evening to midnight, playing music every every loudly! there was a machine just close to the room, I don't know what kind of machine is, I took a picture, it made noise loudly just liked a big truck driving pass your room all the time . Mosquitoes are extremely abundant in the room, but there's no mosquito net or mosquito incense. you can imagine the disgusting pool, the loud noise all the night, abundant mosquitoes, making the hotel like a hell for the guests. I can take legal responsibility for what I said is true!游泳池里很多人穿服泡在水里,女的穿裙子包头巾,男的穿短袖T恤,他们又闹又笑甚至在游泳池里吃东西!晚上酒店的餐厅举办party直到半夜11点半45分才结束,音乐声震动窗子哗哗响。房间旁边有个机器,不知道是什么,像个大卡车一样整晚响不停,这里简直就是一个地狱!我可以为我说的真实性负法律责任
Hôtel super, avec un accueil très chaleureux ! Le sunset face au lagoon et à la piscine est à faire et nous avons très bien mangé
Propreté des lieux, service de grande qualité (voiturier, réception très réactive,…)
Je recommande !
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Usuário convidado
Hospedou-se em mar 2023
Outros
5.0/5
Excepcional
Publicado em 16 mar 2023
Resort lindo, super bem decorado, muito limpo, quartos e banheiro grandes, com jardins lindos e uma piscina com bar de frente ao lago, todos os funcionários são super educados e prestativos ...super recomendo
Resposta da propriedade: Dear Guest, Greetings from Arie Lagoon, Negombo – A Haven between Lagoon and Sea! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, and all our hotel facilities too. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Samantha Gunarathne Executive Director/General Manager
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Usuário convidado
Hospedou-se em jan 2025
Outros
5.0/5
Excepcional
Publicado em 3 jan 2025
Excellent accommodation with courteous, friendly and professional staff. Special thanks to Manager Kalum and Fareed for your kindness and friendly smiles which made our stay memorable. Maintain the spirit and standard colleagues. You have made our stay memorable.
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Usuário convidado
Hospedou-se em jan 2025
Outros
4.0/5
Muito bom
Publicado em 3 jan 2025
Nice Clean and neat hotel, staff are friendly, rooms are clean, neat and spacious, the new years gala dinner was great, a special thanks to Fareed and Kalum, and the cleaning ladies, the food is also nice however the buffets are very over priced rather order of the al carte menu. Overall a very awesome stay for all 20 of us.
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Usuário convidado
Hospedou-se em jan 2025
Família
1.0/5
Publicado em 1 jan 2025
I can’t tell my experience in two lines and just after I entered to my home I wanted to share my terrible experience with you all. You must read this. I don’t know whether I am the only victim of this fraud done by booking, reservation and front desk staff of the hotel. When we book the hotel they don’t send us a pre confirmation email with details of room rates and dates we booked at least to have an idea of our budget of staying before paying the advance money. The lady who was handling our booking asked us to pay advanced to give all those details and after we paid it she just hung up the phone saying we can discuss everything at the day we are arriving to the hotel and no confirmation mail of message sent to us even after I book the hotel by Paying the advance. We went their on 29th December 2024 for Three nights and the amount was 57,000 Sri Lanken rupees more than the room rates she mentioned for two rooms only for 31st which she hasn’t mentioned over the phone when we did the booking. If she had told us we could have changed the idea of staying in a such a place. And I feel That is totally Miss leading us and it’s a terrible thing to do in hospitality industry I suggest. With that mind set they gave us my staying there with the family was totally vested. More over only activity we had was the dirty pool, play-are was always closed and no one takes the responsibility of opening and giving our kids anything to play with. There is no beach. For my two daughters , wife and me four of us only had two water bottles in 1st 24 hours and when we asked another from house keeping staff they said we have to pay extra for extra bottles. When the room key is not inserted in the room electricity supply the out side light is not working and 1st night after coming from the dinner our room out side was dark and when my wife tried to open the door accidentally the key was broken in to two pieces (She is not a giant to break an iron key in to two pieces) the key must be very old and rusted even for that to cut a key and give us they harshly charged us 5000/= rupees. Restaurant staff is friendly the only console I had was that but the whole thing was terrible mistake that I have ever done in my life taking the decision to go regenta aria lagoon. Please share if you have similar experiences and it would be a great help for every local and foreign tourist. Thank you very much.
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Usuário convidado
Hospedou-se em dez 2024
Outros
5.0/5
Excepcional
Publicado em 26 dez 2024
Front office department is very kind and helpful. I want to thank you mr. Kalum for the support We had a wonderful stay at the Arie lagoon. The room was beautiful and the location was just great. We walked to many things, but public transportation and tours were also close by. The breakfast each morning was really good as well and we could each eat on our own schedule. We would certainly stay there again next time.
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Usuário convidado
Hospedou-se em dez 2024
Outros
4.0/5
Muito bom
Publicado em 24 dez 2024
Our stay here was brief but very good. Kelum, the front desk organizer, made check in and getting to our room a breeze. We ran into a little issue with the air conditioner in the room but he had us moved into bigger and better room within 5mins of my call. Lunch at the restaurant was so good! Must try the grilled chicken breast and the pizza. It is freshly prepared by chef, flavorful, and the perfect portion to have to take away for later. The bed was cozy and big. Had a wonderful night’s rest before our flight in the morning. I would definitely stay here again.
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Usuário convidado
Hospedou-se em dez 2024
Outros
4.0/5
Muito bom
Publicado em 24 dez 2024
Very nice property with multiple pools including one overlooking the lagoon. Staff are all very friendly and helpful. We stayed in a triple bed room and it was spacious. Dinner and breakfast has a good variety of food allowing us to try some local delights.
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Usuário convidado
Hospedou-se em dez 2024
Outros
5.0/5
Excepcional
Publicado em 22 dez 2024
This hotel is a fine hotel with fine staff kelam was god to help us order tuk tuk and ask if thinks were okay and the facilits are also god and hotel rooms are clean. The food is also okay and the beers they have taste fine and the pool facilitets are also clean and enjoyable
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Usuário convidado
Hospedou-se em dez 2024
Outros
5.0/5
Excepcional
Publicado em 22 dez 2024
Lovely hotel to stay before our flight home, Kelum welcomed us at reception and was very welcoming and made us feel relaxed after the journey from our previous hotel, as did the other staff too. The rooms are spacious and beds very comfortable. The hotel is set in beautiful surroundings with a lovely pool, restaurant and the food was lovely and close to outside amenities to have a look around the area.
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Usuário convidado
Hospedou-se em dez 2024
Outros
5.0/5
Excepcional
Publicado em 22 dez 2024
Kalum greeted us at reception and made our stay comfortable. Chef Mahesh made our dining experience extra special. Special thank you to him. We enjoyed local food and kids enjoyed various Buffett options. Rooms are large and property is scenic.
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Usuário convidado
Hospedou-se em dez 2024
Família
5.0/5
Excepcional
Publicado em 16 dez 2024
After initially staying at Regenta Arie Lagoon last year with a cousin, I returned this year with family and friends and couldn’t have been more impressed. They were so responsive beforehand, met our various groups flying in from overseas at all hours and were such good value for money with excellent facilities. The beautiful pool and delicious breakfast buffet were a hit with all our family and friends. The GM Mr Shashika went out of his way to assist with bookings and coordinate other day trips as part of their service which was greatly valued. We will definitely be back!