Amaluna Resorts

this place is a hidden gem, view of this place is amazing, flights landing, lagoon view ,nice deck to chill in the evening and everything ,Ok now to the serious review, this place is highly not recommended for foreigners, staff is vey rude, starting from front office, service very bad the lady at front typically didn't solve any problems we were facing, our stay was very uncomfortable on to the rooms, linen was very bad what i noticed was bed sheets were turned over from the previous stay not changed, a really bad smell in the rooms, and worst of all even washrooms were not hygenic, you could actually see bed bugs, all what we asked for was a room change, kitchen services were late too, except for the view their is nothing good about this place we even witnessed other unhuman acts in this place, if you are looking for a peaceful calm stay, i must say promisingly stay a away from this place. we were looking forward for an exciting fun filled weekend but very thing was ruined, we did an immediate checkout next day, disaster i must say

Worst Hotel Experience ever 👹👹. Staff were pretty Ok but the Resort Manager Mr Sydney Wickramathilake is such a shame to that resort. Rudest manager i have ever met in the field of Hospitality. He was indirectly teelimg us just pay n get out. When we questioned him about the amenities and switching off the water connection in the full property. When asked he just kept saying this is a three star resort so this is what you will get in this property. if u have any to say just send email now pay and go. We booked in 8 Rooms totalling up 190k. And this is what we got. * Salty food with salt spilt in. The kothu was removed from the bill. * Soft drink bottles all smell of cockroach kill spray. * water disconnected in the night in all paid rooms and upon call they switched it on. *Ac not working * No water to drink, no coffee no sugar. * Dinner plates were not removed till we checked out . Flies all over. * Room Service ignorant to the maximum. * Upon arrival to the hotel with my newborn i asked the reception if they can drop the bags in our room and the guy said thats our job. It was raining so hard when we asked the umbrella to walk us to the room which was bery dar from the reception with the baby. The guy said i need the umbrella to walk around. * Rooms flooded with water (understand its mother natures fault) but when informed the manager he is asking what do u want me to do instead atleast changing the room and giving. Since all were travelling with families and babies. * I asked for a little lime and restaurant said we have lime only for us n not give out. Overally the stay at this resort is utter waste of money time and experience. Message to the boss: If you plan on running this resort with Mr. Sydney Wickramathilake as your resort manager you will soon runout of sales in this place and shut it down. We had a set of foreigners who we bumped into and they were complaining that this guys service is so irritating n the worst of our entire travel life. This visit in Srilanka has a black mark and thanks to Mr Sydney Wickramathilake for putting it against this resort. Worst stay ever and im telling u we will never recommend this place to anyone and spread the news of this hotel to all u can so tourists know what we they r going to pay here is not at all worth it . Till mr Sydney Wickramathilake runs it here..

I recently had a fantastic four-night vacation at a resort that truly exceeded my expectations. The food was absolutely delicious and well worth the price. The staff members were incredibly friendly and always ready to assist us in any way they could. The rooms were impeccably clean and provided all the necessary amenities. The pool area was well-maintained and inviting. One of the highlights was celebrating my birthday during our stay, and the staff went the extra mile to make it a memorable experience. They even helped us out when our vehicle faced a problem, making things much easier for us. Interestingly, though we initially planned for a two-night stay, we were so taken by the place that we extended it to four nights. Saying goodbye was a bit difficult as we had such a wonderful time. I'm eagerly looking forward to the opportunity to return. A noteworthy point is that the owner was exceptionally nice and contributed to making us feel extremely comfortable throughout our stay. If you're seeking a place with delectable food, a welcoming atmosphere, and friendly staff, I can't recommend this resort enough. It's truly a haven for relaxation and enjoyment.

We had a wonderful experience at Amaluna Resorts. The staff were incredibly helpful, and the amenities were great. The room was wonderful, clean, and the resort had the perfect landscape for a peaceful retreat. My daughter loved her stay, so we revisited for a few more days before returning to Australia. Thank you for a very pleasant experience!

Thank you for the service. I had an amazing experience at Amaluna Resort! The delicious foods, excellent service, stunning pool, and comfortable rooms made my stay truly unforgettable. The meals were a delightful culinary journey, the staff's attentiveness added a special touch, the pool's beauty was captivating, and the cozy room provided the perfect retreat. Highly recommended!

Amaluna is one of the best in Negombo. We really loved that pool. Delicious food from Kopi Kade. Very friendly staff and excellent customer service...so many sports activities around. Thank you Amaluna, surely we will return.