Wilderness Hotel Nellim & Igloos

We booked our stay at the wilderness hotel through Scot Dunn .3 nights for £9000 so we were expecting something wow ! We had log cabin with a loft sleeping area . Very basic . Empty mini bar , not even milk to make a tea / coffee . Dinghy bathroom with permanently dimmed lighting so you could hardly see to wash or shave . No housekeeping so make your own bed . Ran out of toilet paper too. The hotel facilities were non existent . The bar / restaurant area doubled up as the social area too. Very limited comfortable seating so use a dining table ! Considering you have 3 hours daylight it would have been nice to have somewhere decent to sit during the day as there is no tv in the room . The food was dreadful , more like a school dinner buffet . The choice was extremely limited , the presentation awful and the quality extremely poor . Some of the staff could do with going to a hospitality charm school too ! The most disappointing aspect of the trip was the ‘activities ‘ ! Eg , meet the reindeer , a 90 second ride around a 200 metre track ! The aurora night trip .. you end up in a clearing in the forest surrounded by a variety of small wooden chalet huts ( garden sheds) . The one we used had no electricity. We sat in the dark for 15 minutes while the guides lite a log fire in middle of hut which eventually provided the heat and light ( it was - 20 deg c outside ) they then ( under ) cooked the worst pancakes ever over the fire . No sign of the lights regrettably so back to the hotel 2 hours later . The special audience with father Xmas was just ok but was hurried and the man himself struggled for a yo-ho-ho jolly conversation with our 5 year old daughter despite the crib sheet we had sent a month prior . In summary everything was very half hearted and shabby considering it is supposed to be magical experience . I m sure there must be better value trips around that offer far more than this for the not insignificant money we spent here. Avoid this hotel and this trip ! Consider other options All in all a very disappointing trip ,

Great location in nature made this a perfect location for a get away from it all holiday. Plenty of organised activities in small groups. Home style cooking with different menus at lunch and dinner. Overall an amazing experience that made for a memorable break