Avaliações do Hampton Inn NY-JFK

I have paid for my room online before check-in. However, I was charged again upon checkout.... and it was paying for a room that was not under my name!! Thank God I double checked. The staff checked and made a refund to my credit card without any expression or apology. It was so stressful to try to settle this while catching the shuttle bus. The driver looked friendly but I was taken aback when he shouted rudely at my aged mother who was hesitant at the door because the two front rows were all taken up and she has difficulty moving to the back row. A younger lady then offered her seat to my mom. When I had time to check my credit card bill later, I realized that the refunded amount was less than the amount wrongly charged to my card! I wrote to their guest relations but one and a half month later, I still have not received any reply from them. Although the shuttle service was prompt and room was clean and quiet, I probably will not stay there again.

Located very short distance from JFK airport. Hotel privides complimentary shuttle bus picks up and send off to JFK airport terminals. Upon arrival into JFK, i took Air train to Federal Circle and follow sign board to reach hotel shuttle bus picks up point. Driver Ivan is friendly and polite, transported us safely to and fro airport. Receptionist is friendly and quick in getting check in done within minutes. Room is clean and spacious. I had a very long flight arriving late evening into JFK and though hotel only provided basic needs, a comfortable bed and clean room with good hot water supply in shower was really what i needed most. Very simple morning breakfast served from 6am to 10am. Great coffee and orange juice, i had 2 slices of toast and a few pork sausages. Overall a very good experience and highly recommend for travelers who wish to stay near airport or for transit flight.