Staypineapple, An Artful Hotel, Midtown New York

Avaliações do Staypineapple, An Artful Hotel, Midtown New York

Staypineapple, An Artful Hotel, Midtown New York

337 W 36th St, New York, New York State, 10018Ver detalhes do hotel
Staypineapple, An Artful Hotel, Midtown New York
Staypineapple, An Artful Hotel, Midtown New YorkStaypineapple, An Artful Hotel, Midtown New YorkStaypineapple, An Artful Hotel, Midtown New York
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1 noite

Avaliações dos hóspedes

4.1/5
Muito bom
111 avaliação
Avaliações verificadas
Agradável e bem localizado4.3
Comodidades3.9
Atendimento4.1
Limpeza4.3
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Todas as avaliações(111)
Avaliações positivas(9)
Avaliações com fotos/vídeo(3)
Avaliações negativas(2)
Usuário convidado
Quarto King(celebrity)
Família
1 avaliação
5.0/5
Excepcional
Publicado em
Eu nvr tinha esse hotel, é tão bom, adorei ❤️❤️❤️😘😘😘🙏🏻🍁🍁🍁🍀 da próxima vez vou reservar novamente sempre que minha família vier 🥳🥳🥳🥰🥰😋😋
Texto originalTraduzido pelo Google
Resposta da propriedade: Olá _TXUShn****..., Obrigado por dedicar seu tempo para fornecer feedback. Nós realmente apreciamos sua ótima avaliação. Esperamos tê-lo como nosso convidado novamente. Felicidades, Andrew Brown Gerente Geral
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MAHAMADZUBER
Quarto King com Terraço
Negócios
24 avaliação
2.7/5
Publicado em
Foi tão legal 😊
Texto originalTraduzido pelo Google
Resposta da propriedade: Olá, Muito obrigado por ficar conosco e reservar um tempo para deixar um comentário. Estamos muito felizes que você tenha gostado do hotel e esperamos vê-lo novamente. Felicidades, Andrew BrownGerente Geral
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Usuário convidado
Quarto King(celebrity)
Sozinho(a)
4 avaliação
4.7/5
Incrível
Publicado em
The service is provided very promptly
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Resposta da propriedade: Thank you for your high rating and recognition of our prompt service. We're delighted to have met your expectations and look forward to providing you with another excellent stay in the future.Best regards,Andrew BrownGeneral Manager
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Usuário anônimo
Quarto King(celebrity)
Sozinho(a)
5 avaliação
4.2/5
Muito bom
Publicado em
Close to station. 20 minutes walk to Times Square. Clean hotel.
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Resposta da propriedade: Hello,Thank you so much for staying with us and taking he time to leave a review. We are so happy that you enjoyed everything about the hotel and hope to see you again soon.Cheers,Andrew Brown
Usuário convidado
Quarto duplo
Sozinho(a)
1 avaliação
4.7/5
Incrível
Publicado em
Trendy hotel. The service was excellent. In a good location just south of the Times Square crowd. I stayed here for just a night on my first trip to NYC. I am glad I did. The amenities, like unlimited bottled water, are a plus. The bed was super comfortable. The room was clean and updated. Only negative was that the USB ports did not work, but luckily I brought my wall charger with me and that worked. I also wish the bed-side speaker were Bluetooth-compatible, but, of course, this is a minor dig and irrelevant to most. My view was meh, but luckily I was not able to hear any street noise from my tiny queen-bed room on the 22nd floor. I would definitely stay here again.
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Resposta da propriedade: Hello,Thank you for staying with us and taking the time to leave us a review and provide essentail feedback. I am sorry that the USB ports didnt work and our engineering team will get that sorted thanls to your feedback. We are happy that you enjoyed the hotel, location, amenities , and bed. We hope to have you back with us again for an even better experience.Yours in service,Andrew BrownGeneral Manager
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Usuário convidado
Glamour Room With King Bed, Mobility Accessible And Roll-in Shower
Negócios
20 avaliação
3.5/5
Publicado em
服務還好。衞生也還好,但是衞生兩天打掃一次。周圍餐飲方便,設施中等,還行。 樓下有一個垃圾站,夜裡2/3點時噪音比較大,而且持續至少15分鐘(我住的5樓,價格貴的户型,靠街麪受影響的一側;樓層高的,或者背街一側的,我不清楚) 睡眠不好的人請問清樓層! 另外,房間沒標面積,價格有一定的誤導性。價格明顯高的房間,也許只是稍微大了一點兒。
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Resposta da propriedade: Dear Guest,Thank you for sharing your experience with us. It is important for us to hear how our services are perceived, and we appreciate your perspective on the cleanliness and hygiene of our facilities. We're glad the local dining options were convenient for you, but we apologize for any disappointment with the amenities and facility offerings.We're sorry to hear about the noise disruptions from the garbage station and understand that this significantly impacted your comfort. This is certainly not the experience we want our guests to have, especially those who are sensitive sleepers. Your comments will prompt us to explore noise mitigation strategies as well as review potential higher floor accommodations or rooms facing away from the street for future guests seeking a quieter stay.We also take to heart your points regarding room sizing and pricing. Clarity is key for guest satisfaction, and we will endeavor to ensure that all information regarding room dimensions and associated costs is clear and upfront to avoid any potential misinterpretation.Your comfort and satisfaction are of utmost importance, and we hope you will give us another chance to meet and exceed your expectations.Warm regards,Andrew BrownGeneral Manager
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John981314
Quarto King(fashionista)
Família
33 avaliação
4.0/5
Muito bom
Publicado em
前台沒笑容,沒有介紹飯店設施,只是簡單的拿房卡給我而已,好像是心情不好還是等下班無心工作的樣子。
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Resposta da propriedade: Dear John981314,Thank you for taking the time to provide feedback on your recent encounter with our front desk team. I am truly sorry to hear that your experience did not reflect the warm and welcoming atmosphere we strive to provide all our guests. A smile and a thorough introduction to our hotel amenities are a crucial part of our service, and it seems we missed the mark during your check-in.Please accept our sincerest apologies for any impression of indifference you received. We want every guest to feel valued and well-informed from the moment they arrive, and it is disheartening to learn that we fell short. Rest assured, we will address this feedback directly with our front desk staff to ensure that our high standards of hospitality are consistently met.If there is anything we can do to improve your perception of Staypineapple, or if you would like more information about the facilities and services we offer, please don't hesitate to reach out. We value your patronage and hope to have the opportunity to welcome you back with the outstanding service you deserve and expect from us.Warm regards,Andrew BrownGeneral Manager
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Usuário convidado
Quarto King(fashionista)
Sozinho(a)
8 avaliação
2.7/5
Publicado em
幾個槽點1-Wi-Fi超級差; 2-房間太小又佈局不合理3-空調很吵。剛換到一家雖然房間面積更小但是簡單,佈局合理,視野又好。
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Resposta da propriedade: Hello,I am so sorry that you had issues during your stay. We did have a tech com to the hotel on the 13h to fix wifi issues that we were having on a few floors with access points. I see that you had a fahionista room and we do have a few room types and I belive you would find our celbrity and galmour rooms to your liking with a larger layout. We do hope that you would give us another chance for you to have a true pineappple exerience we are know for.Yours in service, Andrew BrownGeneral Manager
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Usuário convidado
Quarto King(cosmo)
Casal
11 avaliação
3.2/5
Publicado em
酒店位置很好,就是房間有點小,出行還算方便
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Resposta da propriedade: Dear Guest,Thank you for sharing your feedback about your recent stay with us. We're glad that you found our location to be very good and advantageous for your travel plans. We acknowledge your comment regarding the size of the room and understand that more space can contribute significantly to the comfort of our guests. We are continuously exploring ways to enhance the guest experience within our cozy accommodations.Your input is valued as it helps us focus on what matters most to our guests. Should you choose to stay with us again, we would be happy to assist in finding the best room type to suit your needs. We look forward to welcoming you back to Staypineapple for another convenient visit.Warm regards,Andrew BrownGeneral Manager
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