Avaliações do The Tillary Hotel Brooklyn

Good hotel but still didn’t return my deposit money

I loved my stay. Great location

很少在外説酒店很差，這家酒店讓我不得不説很差。首先緊鄰馬路很吵，隔音效果差，如果對睡眠環境有要求的千萬保重。還有服務差，我們外出的晚回來居然沒有打掃房間，看着走廊來來回回就是不打掃，另外房間地板上浮灰很有年代感，很臟。價格虛高，建議不要選擇代理酒店，付貴的錢住爛的房，很不推薦。

每次在brooklyn基本會住這裏，環境好地處中心，旁邊有不錯的餐廳

一般般。需要自備拖鞋，牙刷等。床品比較不錯。沒有餐廳，一樓衹有一個賣咖啡和麪包的小店。

hotel muito bom,cama limpinha,quartos limpos,funcionarios bons. voltaria sempre para me hospdar. otima localizaçao. super recomendo. mes que vem vamos voltar e hospedar no mesmo hotel. comida muito boa tb.

A experiência foi razoável porque tive uma percepção estranha sobre o hotel. A movimentação era esquisita, pois não parecia de hóspedes mas sim de moradores, achamos muito estranho, porém, a hospedagem em si foi bem tranquila e local bem localizado. O que realmente me deixou chateada foi o fato de realizarem algumas cobranças no cartão de crédito que nem no momento do checkin ou checkout nos foi comunicado, sendo que perguntei nos dois momentos. Tive que entrar em contato com a operadora à qual fiz a reserva para entender as cobranças e mesmo assim demorou bastante a conclusão do caso. Comunicação sobre informações e sugestões bastante ruim por parte dos funcionários. Precisam aprimorar esses quesitos para saber informar os hóspedes. Razoável!

Everything was incredible the room, the service and the hotel itself. The first time I arrive here they give me a welcome greet and explain me everything about the hotel itself. About the system the meal time, the use of cards for room and elevator like everything like everything

The hotel is such a cute boutique hotel . The rooms were nice and spacious . the front desk staff helped me tremendously when I accidentally missed my flight and needed to rebook , jalissa was so nice and helpful , she made sure I did’nt stress about the room . She took care of everything for me , roberto the valet also helped me , always with a smile when I seen them , I highly recommend this place . I’ll be back soon .

Omggg they are amazinggggg it was my birthday and they made it so special for me I really love this hotel will always come back here and will always recommend thank you guys so much , Jalisa’s and Maureen was great . Beautiful room , everything was amazing

I stayed at the Tillary Hotel in Brooklyn for 2 nights over the Labor Day 2024 long weekend. The hotel was clean and the staff was decent and courteous. the hotel is well located directly in the Brocklyn city center 5 minutes from the Barklay Center and the shopping center around the hotel very safe easy to find parking subway two munites from the hotel the only thing that I find unpleasant not ice machine in hotel 2 unacetable, in the room a 40inh TV a small small fridge a microwave a comfortable bed iron I like it and I am thinking of returning to the Tillary Hotel Broocklyn .

I decided I would stay at the Tillary in the future before arriving at my room. The associate Brianna exchanged messages prior to arrival to ensure I had the things I needed for a successful trip. They were in place exactly as she promised. The associate Jalissa welcomed me at the front desk as if I were at her own home. Her recommendation for dinner in the neighborhood was spot on! The room was stylish, and the bed slept comfortably. I look forward to stay at the Tillary on a future visit to New York.

In my experience I received the best customer service with compassion, 5 stars. Russ. Brianna, Matt, jalissa, yoli, yericia, Alexis and Roberto were all very helpful. The hotel has a great location and everyone is very accommodating to my needs.

I booked my reservation during hurricane helene and somehow booked it for the week AFTER. Not only did Maureen listen to me for however many minutes about the awful Uber driver I had, she even got me a water because I was so motion sick I was ready to vomit. Then I found out that only certain rooms have bathtubs, so not only did they find me a room, they ALSO located one with a bathtub for me. On top of it, she walked me through cancelling my existing reservation, booking a new one, and even sent me 2 additional bottles of water up to my room. As someone who travels the world as my job, I can tell you that this kind of customer service and genuine care is SO hard to find. Maureen, thank you for saving my trip and my day, I DEFINITELY would’ve been a pile of tears without you!!!