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1 noite
Avaliações dos hóspedes
3.6/5
40 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado3.6
Comodidades3.6
Atendimento3.6
Limpeza3.6
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Todas as avaliações(40)
Avaliações positivas(33)
Avaliações negativas(7)
Usuário convidado
Hospedou-se em dez 2024
Outros
5.0/5
Excepcional
Publicado em 28 dez 2024
Cliff greeted us so warmly! A fabulous way to start our trip. The location is in the middle of the all the action so it was super easy to get to all the different neighborhoods. It's near grand central station and all the Broadway theaters. The pub in the lobby also had really great live music and super friendly bartenders!
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Usuário convidado
Hospedou-se em dez 2024
Outros
5.0/5
Excepcional
Publicado em 28 dez 2024
Cliff was fantastic and very welcoming for our stay near Times Square. The location is in a very bustling area and very near to entertainment, dining, and major transportation hubs. The hotel lobby is also attached to an Irish bar/restaurant.
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Usuário convidado
Hospedou-se em dez 2024
Casal
1.0/5
Publicado em 4 dez 2024
This has got to be the worst hotel we’ve ever stayed in, and by some considerable margin. You enter thru the Irish pub next door. The room was noisy, which we initially thought was the aircon, but when we switched it off the noise was still there. Turns out it’s the industrial fans outside the window from the fast food joint(s) next door. And the smell of fries was pervasive. Room was small and dirty. Our mistake here but one we won’t make again and if you have a choice run a mile from this place. No redeeming factors.
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Usuário convidado
Hospedou-se em nov 2024
Outros
5.0/5
Excepcional
Publicado em 30 nov 2024
cliff is the greatest! awesome customer service. this spot is close to everything that you need. i was able to walk to time square and the macys thanksgiving day parade. every time i saw cliff he was always welcoming and informative. definitely returning!
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Usuário convidado
Hospedou-se em nov 2024
Outros
5.0/5
Excepcional
Publicado em 30 nov 2024
This was a great experience to have because Cliff accommodated to the best of his ability to help us with our room. It was our first time here and he even gave us recommendations to check out around Times Square. I would definitely book here again!
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Usuário convidado
Hospedou-se em nov 2024
Outros
5.0/5
Excepcional
Publicado em 30 nov 2024
Great experience! Went for thanksgiving and my room had a small chilled pumpkin pie and I got a drink voucher for the bar downstairs. Cliff was awesome at check in and afterwards- he was super friendly and gave me directions and recommendations to get a phone charger. He made the experience much better. I will be back!
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englebarn2016
Hospedou-se em nov 2024
Casal
3.0/5
Publicado em 24 nov 2024
A small hotel, located close to Times Square. The entrance is also the entrance to an Irish pub that takes up the entire floor. They have food, drinks and live music. With that comes a big problem for guests at the second floor. The noise was unbearable but luckily the staff changed our room to the 6th floor the next day. The new room was good, but also had a REALLY loud buzzing noise. We though it came from the AC, but no. As it turns out, the building next door has a huge ventilation system that is super loud 24/7. After two sleepless nights we were getting upset, but the staff was very friendly and moved us again. This time to the front of the hotel. The new room was perfect. Location was amazing for exploring Manhattan. Walking distance to all the touristy stuff. Very friendly staff. This hotel would have got a better score if it had not been for the issues with the two first rooms, but the staff was very friendly and helped us change. Especially Isiah was extremely helpful, skilled and service minded. If you get the right room, this hotel is great
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Resposta da propriedade: Thanks so much englebarn2016 for your honest feebdack, this are the types of reviews that help our hotel ownership the best as it shows what are the biggest concerns of our guests. We are glad that Isaiah was able to help you and find the perfect room during your last move we apologize that you had to move so much . We will definetely continue working on the stuff you have mention so other guest's don't have to go thru the same :)
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Jay L
Hospedou-se em nov 2024
Sozinho(a)
5.0/5
Excepcional
Publicado em 21 nov 2024
Cliff at the front desk was really nice and made me feel welcome from the moment I walked through the door. I would highly recommend this place to stay for the kind people who work here. It's also a clean and nice looking hotel with constant 24/7 service
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Resposta da propriedade: Thanks Jay! Cliff if one of our newest members and as you very well said he makes everyone feel welcome. I also appreciate that you notice that even though we are limited service hotel our focus is on cleanliness and our staff is what makes a difference! We can't watit to welcome you back
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Zouyi Z
Hospedou-se em nov 2024
Casal
5.0/5
Excepcional
Publicado em 21 nov 2024
Check in was a breeze, Cliff at the front desk was very helpful in making sure my stay was the best that it can be. He was accommodating and greeted us whenever we walked by. The room was as expected, and the location is great. The WiFi password was wrong on the placard in the room but a quick call to the front desk and Cliff was able to sorted it out. Overall, our stay was enjoyable.
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Resposta da propriedade: Hi Zouyiz , thanks so much for taking the time to write a nice review about our hotel and Cliff. And I love how you said rooms was as expected, as we are a limited service hotel with a great heart and wonderful staff who will go above and beyond from Hotel Request, to car services, to booking a show and or dinner reservations . And unfortunately yes they send us 5000 wifi cards with password in upper case and is lower case, we are waiting on the new shipment which should be anytime. Please don't hesitate to contac the hotel directly for your next stay - Thanks so much and have a wonderful rest of your day
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Bronte R
Hospedou-se em nov 2024
Casal
5.0/5
Excepcional
Publicado em 21 nov 2024
Would highly recommend the Hotel Shocard for anyone’s next stay in NYC! A convenient, clean and beautifully designed place! Was greeted by the amazing Cliff who helped us to our rooms and gave recommendations for our stay! Thank you Cliff!!!
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Resposta da propriedade: Hi Bronter ! Thanks so much for your kind words regarding Cliff, our afternoon Ambassador, Front Desk and Concierge as we are a limited service hotel he does it all. From Car Service to Broadway Show Tickets We appreciate highlitghting what makes Shocard Shocard, small limited service hotel, with friendly and personalizes service on an unbeatable location for those who want to stay in the middle of the buzz for Times Square
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Ronan W
Hospedou-se em nov 2024
Casal
5.0/5
Excepcional
Publicado em 20 nov 2024
After a big travel day we were kindly greeted by Cliff at the front desk. Cliff made the check-in process so seamless and easy! He was super caring and helpful with all aspects of the check-in process. He also provided us with many recommendations and dinners for our trip. So far he has gone above and beyond to make sure we have the best time here in New York. Room is super clean and comfortable! Definitely recommend
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Resposta da propriedade: Thanks so much ronanw for your kind review and those amazing words about Cliff , he is winning everyone hearts from staff to guest ! We can't wait to see how his career in hospitality continues to growth .
Marion H
Hospedou-se em out 2024
Família
5.0/5
Excepcional
Publicado em 27 out 2024
What a great place to stay! A very nice room (small, but certainly not too small) with a good bathroom and comfortable bed. Yes, the window didn't offer a perfect view, but hey, when you turn the corner, you're right on Times Square! Very nice staff, Alonzo helped us with a power plug, directions and luggage. Also the fresh bottles of water every day were highly appreciated!
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Resposta da propriedade: Thanks so much Marion for such a lovely review, we are glad that you appreciate our location and the friendliness of our staff in particular Alonzo can't wait to welcome you back next time you are in New York City
Cassandra R
Hospedou-se em out 2024
Casal
5.0/5
Excepcional
Publicado em 24 out 2024
I am not one to write reviews, but this place definitely deserves one! This was the best stay in Manhattan I’ve ever had! The location is so convenient, the room was clean and comfortable. Staff is amazing here and a big shout out to Cliff for calling a taxi service for us, which got us to JFK faster and safer than any yellow cab I’ve been in. Our stay was effortless and we had no issues at all. 10/10 would recommend and I can’t wait to come back!
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Resposta da propriedade: Thanks Cassandra for noticing that even though we are a small limited service hotel we go above and beyond for our guest. Will make sure to let Cliff know how impressed you are with his customer service so keeps up amazing job wowing our guests
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Johnetta K
Hospedou-se em out 2024
Casal
2.0/5
Publicado em 22 out 2024
The room was super, super small and cramped, barely enough room for us and our suitcases. There was a ac in the windo with a towel stuffed under it, the air that came out of it was a bit stinky, the bathroom was clean though run WOULDN'T RECOMMEND
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Resposta da propriedade: Thanks so muc for you honest feedback. Unfortunately at you very well stated we had a major issues with the AC back in August and I'm happy to report that we have update our AC there was an issue with supply in NCY so we understand we completely fall short during your stay and we are dilegently working to slowly but surely updated our rooms to make it more welcome for our guest and not to fall short again for other guest .
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Richard L
Hospedou-se em out 2024
Casal
5.0/5
Excepcional
Publicado em 21 out 2024
This is a clean, efficient and convenient place to stay. You may find more luxurious places with more space but you will be challenged to find a more sincere and friendly staff. Alonzo and company were amazing and so very accommodating..I’ll be back
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Resposta da propriedade: Thanks so much Richard for taken the time to write a review and it honestly touch my heart that you were able to see the kindess and friendliness of our staff. We understand we are a limited service hotel however the staff and specially our Team Lead Alonzo goes above and beyond to make our guest fell special . We can't wait to welcome you back in future trips