Usuário convidado
20 de fevereiro de 2024
Let me start with the good things about this hotel; the rooms (executive) are clean and spacious with a safe and air conditioning. Toiletries provided include shower gel, Shampoo, soap and body lotion, no toothpaste. In service food specifically egusi soup and pottage yam with dried fish were delicious. However, the menu consists of a lot of items that are unavailable. The location is in well known part of Aba, you can hire a taxi at the reception to take you out of state or locations within Aba. Now what needs to improve; The service in general is slow (sluggish) I had to wait 2 hours for an order of peppered gizzard. Our order for white wine was switched to red (they had run of white and despite this took our order for white wine). I only realized this after the bottle was uncorked and paid for. There are no irons in the rooms instead you are forced to use the laundry service (minimum 400 naira). The breakfast buffet I found unappetizing, there was no fried plantains or fried yam, rather noodles and rice were served everyday. I found the kitchen staff / breakfast room staff rather unprofessional; laughing loudly and joking in the presence of guests. One positive thing is staff are respectful and polite. Also, despite all of this Ibiza is probably one the better hotels in Aba it's also relatively new and well maintained.
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