Comfort Inn & Suites North Little Rock JFK Blvd

Comfortable. good location, breakfast was average. Would stay here again. It appears that a lot of local road workers stay at this hotel. There were many large construction trucks in the back of the building taking up a lot of parking spaces. Workers seem to gather by the exit doors to smoke and it wafts back into the building and you have to walk through clouds of smoke. Other than that, its ok

I don't know why this is listed as JFK Blvd, because it is on E. Pershing Blvd. Anyway, it's a very nice place, clean, with wide halls and an upscale appearance. The beds were the softest and most comfortable of all the ten hotels we stayed in on this trip. The sheets were very soft, thick towels. The room is smaller than the other hotels, but it is quite adequate and the comfort made up for it. Each bed has a down-filled duvet and four pillows. There was a nice breakfast - more than continental, yet not full, but quite adequate: yogurt, boiled egg, cereal, waffle maker and even biscuit and gravy. It is an attractive, medium-size dining room.

I stayed at this hotel last year and it was fine. Nothing special but not bad at all. So when it came time to return to Little Rock, booking here again was a logical choice. I am pretty sure this hotel is under new management because this trip was less than impressive. I came back to my room at 11pm to find a problem that necessitate changing rooms. The person at the front desk didn't take me seriously and was just like, oh we don't have that problem. I was tired. It was late. Who wants to change rooms at 11pm for fun? The customer service was so poor. I had to pretty much talk him into letting me change rooms. No offer of helping me out or reducing charges or anything. Just flat, poor customer service. Second room was fine. Nothing special. Clean I guess. Breakfast was terrible like most Choice Properties. Only one thing of coffee made so it was a scramble when that one was empty. The milk didn't feel cold at all. The bowl I used for my oatmeal felt like it was going to fall apart as I was walking to my table. I can live with all of that. I cannot deal with the junk customer service. Don't work with people if you don't have people skills.

It was truly a suite. Pull out sofa w TV, desk, frig, microwave in the front room. Bath separates the living room from bedroom. It was one of the most comfortable beds and pillows we've had. Its locations is close to I-40 but no noise from it. Bfst on the other hand should be skipped. The decaf coffee was cold, the biscuits were hard and the pancake machine didn't work.

I always stayed at this hotel when my company was working in the Little Rock area. Today we were scheduled to start a job there working outside so we booked the room based on the weather prediction that there would be no rain. Within a few hours of booking the room, the weather changed and forecasted rain so we called the hotel to ask for a refund or a credit since we always stay at this hotel. Hannah, the desk clerk lied and lied and made many excuses and would not let us speak to a manager and refused to give us a credit for another day when it is not raining. This hotel could have received thousands of dollars from us but she chose to stiff us for 108.00. My company will never book there again. ******* even called her to negotiate a credit and she refused.

Our family stayed here for the weekend on a recent trip to NLR. The location is great, right off the interstate and close to Simmons Bank Arena, Dickey Stephens Park and other North Little Rock Locations. The check-in process was easy and quick. The front desk attendant who checked us in was not overly friendly but wasn't rude either. The room was perfect for our 4-person family (2 adults 2 teenage boys) and was very clean. My only complaint is they do not clean your room daily unless you request it. There is a sticker on the bathroom mirror, but I did not see it (my wife did). I think the front desk staff should be trained to mention this upon check-in. They have a continental breakfast included with the cost of the room. The food is pretty basic -- scrambled eggs, bacon or sausage, and coffee, apple and orange juice, various muffins, bread for toast, pancakes to make, cereals and yogurt. That's always a nice addition to have breakfast there and not have to pay anything additional. We would stay here again for sure.

Great price and clean modern bright hotel. Beds and pillows were very comfortable. Full hot breakfast was fresh and good… enjoyed the little pancakes. Def would recommend this as a stop over. We happened upon North Bar and had the BEST burgers just up the street.

We were on the way home and stopped at this hotel because it is right beside the highway. It was 11:00 pm on New Year’s Eve. There was one person working the desk and it was packed with party goers. After we were assigned a room, we had to park in an underground parking garage. This made us a little uneasy as people were partying in the garage. (Ended up having no issues). Our first room assigned had a party next door- I went back to the desk and explained that I understood it was New Year’s Eve, but we needed a quiet area. The one young lady worker was very nice and moved us up two floors. We had no more issues for the night. The room was clean and comfortable. We would stay again and it was nice to get great customer service from a very busy front desk lady on a very busy night.

What a horrible experience. We checked out a day early & my husband was told by the clerk that an “updated” receipt would be mailed to him via email. When he got the updated email receipt we were still charged for a night we weren’t even there. We called the hotel we were told since we had made the reservation to include that night they would not credit us. We then took our complaint to Comfort Inn customer service who told us there was nothing they could do, since each hotel is owned individually. So, don’t go to the Radison across the road because they are owned by the same chain with the same dishonest, disputable business practices. This would have been our choice place to stay, as we are often in Little Rock, but no more. Avoid this place!