Usuário convidado
20 de novembro de 2024
My wife and I have just stayed for one night of peace and relaxation. Firstly, the staff were brilliant and the bed was very comfortable. However, I totally missed the part on their website where they advise that the restaurant isn't open on Mondays, which meant heading into Norwich for dinner (no biggy and it was my bad). When we arrived, we bought a drink each from the bar but were then told that the bar would be closing and wouldn't normally be open on a Monday night. There was no mention of this on the website or during the booking process. We'd really looked forward to having a meal then lounging back in the Whiskey room playing cards and getting nicely sloshed without having to think about taxis back etc. After our night in the city, we clambered into the 4 poster bed and soon nodded off only to be rudely awoken by the linen truck loading and unloading directly below our open window. Tail lift noises, metal cages, banging and whistling all less than 15m from me and at 06:20. To say it spoilt the occasion would be putting it mildly. To their credit, the staff and manager I spoke to were very apologetic and we have come to an agreement re finances. I just wanted folk to be aware of the Monday restaurant and bar policy and the pitfall of room 5's position!
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