XQH7+X3R, No. 10, St. Andrew’s Road, Nuwara Eliya, Central Province, 22200, Sri LankaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.1/5
Muito bom
45 avaliação
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Hotel acolhedor, staff muito profissional e atencioso. Comida muito boa e a lareira é um excelente pormenor! Ambiente muito agradável e espaço maravilhoso. Local muito tranquilo é uma envolvente espetacular! Recomendo a todos que venham conhecer.
Usuário convidado
Hospedou-se em set 2024
Outros
5.0/5
Excepcional
Publicado em 1 out 2024
O atendimento é muito atencioso, o hotel é acolhedor e o staff é muito prestável. Está sempre tudo impecavelmente limpo e a comida é deliciosa. Adorámos a estadia. A zona é fria, mas o Hotel disponibiliza aquecedores e, à noite, saquinhos de água quente.
Niroshan M
Hospedou-se em set 2024
Família
5.0/5
Excepcional
Publicado em 22 out 2024
We had a wonderful two nights at Jetwing St Andrews. The room was very clean Food was delicious restaurant service is professional front office staff is very helpful. Housekeeping, kitchen , garden and maintenance staff were friendly and gentle. I like to thank GM Mr. Upul and executive team Pradeep Anandds Waruna Niraj and clive. We enjoyed our stay hope to come back.
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Mohammad N
Hospedou-se em mai 2024
Casal
5.0/5
Excepcional
Publicado em 22 jun 2024
jetwings st. Andrews was the best hotel we stayed in throughout our trip. We have booked it for one day only but we realized that we should have stayed longer. The hospitality by the staff was very welcoming specially Mr. Umesh who was overseeing the buffet area. We had a good conversation with Mr. Umesh who further explained history about jetwings st. Andrews and srilanka. Truly it was very special for me and my wife. We cant wait to come back to srilanka and stay at jetwings st. Andrews. See you soon.
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6/20
Resposta da propriedade: Dear Guest, We are absolutely thrilled to receive your glowing review of your recent stay at Jetwing St. Andrew's! Thank you ever so much for taking the time to share your experience with us. We're delighted to hear that you enjoyed our rooms and our culinary servings. Your kind words about our friendly and attentive staff warm our hearts. We're delighted that your stay was special for you and your wife. We look forward to welcoming you back to Sri Lanka and to Jetwing St. Andrews for an even longer stay next time. See you soon. Ayubowan! (May you live long!) Upul Leukebandara Head of Nuwara Eliya Properties
Usuário convidado
Hospedou-se em nov 2024
Outros
5.0/5
Excepcional
Publicado em 24 dez 2024
Excellent staff service, exceptional friendly and helping attitude. Traditional hotel with style. Classical garden to have a cup of tea. Staff helped to get train tickets and transfers organized. We particularly liked the food quality and variety offered.
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Usuário convidado
Hospedou-se em nov 2024
Família
5.0/5
Excepcional
Publicado em 23 dez 2024
The hotel has very kind and courteous staff and has excellent rooms too. There was a good spread of vegetarian dishes in the buffet and they made excellent jain food too on request. Overall I would say Jetwing St Andrew a must stay whenever in Nuwara Eliya.
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Usuário convidado
Hospedou-se em nov 2024
Outros
5.0/5
Excepcional
Publicado em 23 dez 2024
Incredible stay - thankyou very much to the fantastic hospitality. Food was excellent - we opted for breakfast only and should have gone for all inclusive. The rooms were pristine and the level of service was off the charts. I really hope we have the chance to come back - a very special experience.
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Usuário convidado
Hospedou-se em nov 2024
Outros
4.0/5
Muito bom
Publicado em 21 dez 2024
I stayed at Jetwing St Andrews for about 10 days this December during my holiday exploration around Nuwara Eliya on a half-board basis. Thus, I believe I can write an impartial review objectively, leaving my biases aside. ;-) Let me begin my review with the quality of the service and staff. The service we received from the staff was the best out there. I have stayed at almost all of the star-class hotels in Nuwara Eliya, and this is the best out there, period. The staff was courteous and went over and beyond to affirm customer satisfaction, making my stay memorable. The check-in process was quick and very smooth, and so was the checkout process. The rooms were clean and well-maintained, with nice interiors. I love their aesthetics! The manner in which they renovated rooms while preserving their century-old heritage is remarkable. The bathrooms have been recently renovated, and most are quite spacious. The laundry service was good. However, I'm afraid there were a few concerns in the other departments.... The food was fantastic in quality and taste, but the buffet was not always available. The hotel offers a "set menu" if they don't have the numbers, but the problem is time consumption. You need to wait until the food is served; unfortunately, the interval between the servings is quite lengthy, more often than not, so be prepared to waste/spend a bit of time there. Besides, the items presented in the set menu are quite repetitive. Rooms to avoid: Room #115 doesn't have good mobile reception, and the overhead shower did not work as expected. The maintenance team tried to fix it upon reporting the issue but couldn't get the shower to work. The water flow was slow and not steady. Room #217 has a dated fixed shower. The shower area is narrow, so you must shower sideways, which is better suited for kids under 12. Try to avoid it if possible. My chauffeur complained that the meals and accommodation conditions were not that good. The chauffeurs must adhere to some of their strict conditions, such as not being permitted to take their bags to the rest area. I can't believe Jetwing St Andrews treats adults like school kids in this day and age. The Grand Hotel in Nuwara Eliya is much better in this regard. Thus, if you have a chauffeur, please be prepared for these shortcomings or pick a different hotel. Staff - 5/5 Laundry - 4/5 Rooms - 4/5 Food - 3/5 Location - 4/5 Amenities - 5/5
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Usuário convidado
Hospedou-se em nov 2024
Outros
4.0/5
Muito bom
Publicado em 19 dez 2024
A beautiful, atmospheric hotel with large comfortable rooms. It is an easy walk into Nuwara Eliya past the golf course (with back to front bunkers). The buffet dinner was very good with lots of choice. We only stayed for one night but it would be a good place to stay for longer. We had a very early start the morning we left (for Horton Plains) andthe hotel provided us with a very good packed brunch. Unfortunately the day we stayed there was a lot of work going on outside our room with metal work and spray painting which meant it was too noisy/smelly for us to sit on the balcony and enjoy the view. The management were apologetic and later offered to move us but by then it was getting dark and with our early start the next morning we declined. The hotel wasn't full we could perhaps have been offered a better room at check-in, but we would still highly recommend this hotel.
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Usuário convidado
Hospedou-se em nov 2024
Outros
5.0/5
Excepcional
Publicado em 19 dez 2024
We had a great experience with jet wings nuwara eliya . Beautiful old charm hotel with nice rooms and lovely food . Great buffet spread ! The staff was very helpful and courteous . We enjoyed our stay . The location is perfect and the weather is amazing !
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Usuário convidado
Hospedou-se em nov 2024
Outros
5.0/5
Excepcional
Publicado em 19 dez 2024
I wanted to share my experience during my recent stay at Jetwing St. Andrews. It was truly a memorable and comfortable experience from start to finish. From the moment we arrived, we were greeted by the sweetest and most welcoming staff. Their warm hospitality made us feel at home right away, and they went out of their way to ensure we were comfortable and well taken care of throughout our stay. The food was absolutely delicious! We had the pleasure of enjoying authentic Sri Lankan cuisine, each meal more flavorful than the last. The variety of dishes, prepared with such attention to detail, made our stay even more delightful. The scenery surrounding the hotel was breathtaking, with beautiful views that allowed us to unwind and appreciate the natural beauty of the area. We also loved learning about the heritage of the place, with fascinating sneak peeks into its rich history that added a special touch to our visit. Our room, the Deluxe Suite with the attic, was fantastic. It was spacious, beautifully decorated, and provided the perfect balance of comfort and luxury. The unique design of the attic made it feel even more special, adding a cozy charm to the overall experience. Thank you to the entire team at Jetwing St. Andrews for making this stay so wonderful. The staff's kindness and attentiveness truly made our visit unforgettable. We will definitely cherish the memories and look forward to visiting again.
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Usuário convidado
Hospedou-se em nov 2024
Outros
5.0/5
Excepcional
Publicado em 18 dez 2024
Beautiful property with well manicured lawns. Rooms are cosy and comfortable. Heritage property with old world charm. Attentive service and hospitality by staff throughout our stay. Good International menus with beautifully presented buffets.
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Usuário convidado
Hospedou-se em nov 2024
Outros
5.0/5
Excepcional
Publicado em 16 dez 2024
Staff members are very friendly, welcoming and very helpful Rooms were very spacious and comfortable. The food was good and there was a wide variety the fireplace is very cosy The architecture of this hotel is beautiful and the history of this hotel is very interesting