Manaspark Deluxe Hotel

My second time here, very nice view and good breakfast, however , the WiFi still not good

The hotel location is amazing but the service is the worst one I’ve ever experienced. I’ll share my story with you: They don’t serve tea during lunch and dinners but still have some sweets (baklava, waffles and so on). I can’t imagine eating sweets with water or beer. I’ve asked if I can still get a tea somehow, and the waiter that “there’s nothing I can do, we don’t have tea”, so then I’ve asked a waiter “since there’s no tea during the dinner time, can I take a piece of baklava to the pool bar (they serve tea 24/7, but don’t have sweets) to eat it with tea”, she responded “yes, you can”. I’ve grabbed a piece of baklava and went to the exit, where another waiter said “you can’t take food out of the area”. I explained the situation, said that another waiter approved it, but this waiter has just taken my baklava in front of 30-50 people. Disgusting. I’m ok with the rules, every hotel can set their own, but why do two waiters say absolutely different things? It’s an abusive behaviour, I would say. He would either say “if it’s been confirmed by my colleague then ok, but we can’t confirm it next time” not to make me feel embarrassed, or go to the bar and deliver a cup of tea, and explain one more time that they can’t do it next time. It would be a good service, I think. So, I went to the reception desk and asked to call a restaurant manager. They said he will come in 30 minutes. I said I’ll be at the bar. In 30 minutes, nobody came. I went back to the reception, where a person told me that the manager is already gone and asked to come back tomorrow. Nice. So, next morning I came to the reception, where another receptionist told me that there is no restaurant manager today because he is off on Saturday and Sunday. I told that been said I will be able to talk to the restaurant manager today. She responded “okay, but there’s nothing I can assist”. Absolutely worst service experience ever.

在這住了2晚，總體上比較推薦，淡季¥500左右的價格很香。旺季可能要¥2000+ 優點： 1. 酒店位置絕佳，可以看到海景，離海灘步行約15分鐘。 2. 房間裝修風格很不錯，花崗巖牆面+木飾面很好看，床很軟很舒適。 3. 酒店晚餐非常棒，便宜好吃😋，還能送到房間。但是20:00就停止服務了。 缺點： 1. 床單打掃的不咋乾淨，有灰塵，睡完身上會長紅點。 2. 浴室有點小，噴頭有點滋水，水温不夠熱。 3. 早餐廳有好多貓老是湊過來要吃的，早餐牛奶和玉米都是酸的，吃完肚子不太舒服，煎蛋的地方油煙味比較大。 4. 加了前台whatsapp，問一些問題回覆的有點慢，而且比較敷衍。 5. 隔音一般，隔壁開水的聲音、隔壁陽台講話的聲音很清楚。 需要注意的是：酒店中文名字寫的是費特希耶，但其實位置是在歐魯登尼資，從費特希耶汽車站打車過來還需要500里拉左右，也可以選擇坐minibus。