Usuário convidado
31 de janeiro de 2023
After checking in I went to my room and gave it the once over. Room was not clean bath tub had cigarette burns, toilet was not secured into the base, bed had no fitted sheet on it and there were bugs in the coffee pot. I went down to the main desk and asked to either be moved rooms or have my room recleaned. The lady at the desk was new and did not know what to do. She told me that there was no one else there to clean the room and all other rooms were being either remodeled or already reserved. She did give me a fitted sheet. I went back to my room it had been a ruff day and the bed was not that bad. I figured a shower and then sleep. Went to the bathroom and soap, shampoo, conditioner, and lotion bottles were all used. Back to the front desk. She gave me all new stuff. Went back and hopped into the shower where there was a used wash rag that had been there for more then one day. I went back to the front desk again and stated I would like my money back and would move to another hotel. No Manager on property by the way. Went she got the manager on the phone he explained that I could not get my money back because I had used the things in the room. I was tired I went to bed. Breakfast was horrible and when I asked to get some water the host said this is what we have for breakfast and nothing else. Check was stupid and I just wanted to get out of there. I will NEVER stay there again.
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