Avaliações do Howard Johnson Parkview Plaza Erdos

Resposta da propriedade: Thank you for sharing your detailed feedback regarding your recent stay. We deeply regret to hear that the closure of the Executive Club has affected your experience, especially since it took away some of the benefits associated with staying on the executive floor.We also understand your disappointment with the closure of the hot pool, steam room, and sauna. These amenities are important to many of our guests, and we will certainly take your feedback into consideration as we evaluate our offerings.Regarding breakfast, we strive to provide a variety of high-quality options to satisfy our guests' tastes. However, we acknowledge that there may have been some room for improvement during your stay. We will review our breakfast selection and make adjustments as necessary to ensure a better experience for future guests.Furthermore, we apologize if you felt that the pricing was not in line with the quality of the accommodations and services provided. We take pride in offering value for money and a comfortable stay, and we will work to address any concerns related to pricing and the overall maintenance of our facilities.Thank you again for your feedback. We appreciate your honesty and will use it to improve our services and offerings. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Assistant manager——Sam Jia

Resposta da propriedade: Thank you for sharing your experience with us. We are glad to hear that your first impression of the hotel was positive, and that you appreciated the spaciousness of your room on the 25th floor. We understand that the swimming pool situation may have been disappointing for you, and we apologize for any inconvenience this may have caused.It's true that the hotel does offer swimming lessons, and we appreciate your bringing this to our attention. We understand that it may have impacted your ability to enjoy the pool as you had hoped. Rest assured, we have taken note of your feedback and will consider ways to better manage the use of the pool during these types of events in the future.Regarding the food on the fifth floor, we apologize if it did not meet your expectations. We are always looking for ways to improve our dining options, and your feedback is valuable to us. We will work to make changes to our breakfast offerings to better serve our guests.We are glad to hear that despite the issue with the pool, you still found the hotel to be a good choice for a peaceful sleep. We strive to provide a comfortable and relaxing environment for all of our guests, and we appreciate your understanding in this matter.Thank you again for your feedback, and we hope to have the opportunity to welcome you back to our hotel in the future. Assistant Manager---Sam

Resposta da propriedade: Dear guests, Hello! Taking care of you as a family is our tenet. We are very happy that you can leave a good impression in the hotel. Your comments are as warm as sunshine. We will continue to work hard to forge ahead and create a better experience for you, look forward to your next visit! Assistant manager——Steven

Resposta da propriedade: Dear Guest, Thank you for your review! We are sorry for your unpleasant experience during your stay at the hotel. Your valuable comments are very important to us, we have put forward your views to the relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again!

Resposta da propriedade: 尊敬的賓客：感謝您分享的入住感受.“賓客出門在外，待之笑逐顏開”是我們的服務宗旨.正是如您一樣的客人對我們的服務認可，才使我們工作中更有信心和動力.真誠的期待您的再次體驗！

Resposta da propriedade: 尊敬的賓客，非常感謝您的高度評價！酒店餐飲團隊一直用心打造美食，力求精緻且風味絕佳，豐富菜品兼顧多樣喜好與地方特色。服務上也全力讓大家愉快受尊重。楊晨表現出色，您的認可會激勵我們繼續奮進，期待您再光臨，共赴美食之約。 大堂副理——孫勝鵬

Resposta da propriedade: 尊敬的賓客，衷心感謝您對我們酒店的高度評價與認可！您的滿意是我們最大的動力與追求。在服務方面，我們始終秉持着“賓客至上”的原則。工作人員楊晨以其熱情友好的態度、高效快捷的服務贏得了眾多賓客的讚譽。我們深知，優質的服務是酒店立足之本，因此每一位員工都經過了嚴格的培訓，以確保能為您提供最貼心的服務。再次感謝您的推薦與信任！我們深知，您的每一次入住都是對我們工作的最大支持與肯定。未來，我們將繼續努力，不斷提升服務質量與住宿體驗，以期為您帶來更加美好的住宿時光。期待您的再次光臨！ 大堂副理——孫勝鵬

Resposta da propriedade: 前台劉媛媛以其專業的素養和高效的工作態度，迅速為您辦理入住手續，同時提供周到細緻的服務，讓您感受到賓至如歸的温暖。房間設計寬敞明亮，佈置得既温馨又雅緻，營造出一種家的感覺。床品柔軟舒適，確保您能夠擁有一夜好眠，為第二天的行程注入滿滿活力。酒店周邊環境安靜優美，綠樹成蔭，鳥語花香，彷彿置身於世外桃源之中。這樣的環境不僅讓您在閑暇時能夠盡享舒適與愜意，還能為您的旅行增添一份別樣的風情。大堂副理——孫勝鵬

Resposta da propriedade: 非常感謝您的讚賞與推薦！得知您的入住體驗如此愉快，我們深感榮幸和欣慰。您對酒店設施設備、環境衞生的高度評價，以及對我們提供的各項服務（如大堂咖啡機、舒適的休息區、乾淨的房間、柔軟的床鋪、免費的健身房和游泳池等）的滿意反饋，是對我們團隊不懈努力和持續改進的最大肯定。特別感謝您提到前台小晨的服務，她的熱情與專業正是我們酒店文化的體現。我們會將您的讚揚轉達給小晨，並鼓勵所有員工繼續以這樣高標準的服務態度為賓客服務。再次感謝您的寶貴意見和推薦，我們期待在未來的日子裏再次為您服務，為您帶來更加難忘的入住體驗。祝您一切順利，生活愉快！大堂副理——趙新宇

Resposta da propriedade: 非常感謝您對酒店前台Anny及我們整體服務的認可！得知Anny的貼心服務讓您感到温馨，我們深感欣慰。酒店一直致力於為客人提供專業與用心的服務，從早餐到晚餐自助，豐富的種類與新鮮現做的美食，希望能為您帶來安心的用餐體驗。房間寬敞明亮、設施一流，是我們對品質住宿的堅持。服務員的笑容與熱情，更是我們傳遞親情化服務的體現。您的滿意就是對我們最大的鼓勵，期待再次為您服務，祝您一切順利！大堂副理——賈納文

Resposta da propriedade: 尊敬的賓客，非常感謝您對我們酒店的肯定與讚賞！得知您在入住期間對我們的服務，尤其是前台服務員楊晨的表現感到滿意，我們深感榮幸與欣慰。楊晨作為我們團隊的一員，一直秉持着“以客為尊，用心服務”的理念，致力於為您帶來温馨、高效、專業的住宿體驗。她的微笑、耐心與高效，正是我們酒店服務精神的最佳體現。您的認可不僅是對楊晨個人工作的肯定，更是對我們整個服務團隊莫大的鼓勵。我們深知，優質的服務是酒店最寶貴的財富，也是每一位賓客選擇我們的重要原因。因此，我們將繼續秉承“賓客至上”的原則，不斷提升服務質量，努力為每一位賓客提供更加貼心、周到的服務。再次感謝您的寶貴意見與真誠反饋，期待在未來的日子裏，能夠再次為您提供服務，讓您感受到家一般的温暖與舒適。祝您生活愉快，萬事如意！大堂副理——趙新宇

Resposta da propriedade: 非常感謝您的肯定與讚賞！我們酒店一直致力於為賓客提供舒適、優雅且貼心的住宿環境。得知您對我們的整體環境、房間設施、健身和游泳池設施以及餐飲服務都感到滿意，我們深感榮幸。我們始終堅信，優秀的服務是酒店的核心競爭力之一，而每一位員工都是這一競爭力的體現。再次感謝您的肯定與支持！我們期待在未來的日子裏，能夠繼續為您提供更加周到、貼心的服務，讓您在每一次的旅途中都能感受到家的温暖與舒適。祝您旅途愉快，期待再次為您服務！ 大堂副理——孫勝鵬

Resposta da propriedade: 非常感謝您對我們酒店的積極評價！我們很高興得知，儘管裝修風格偏向復古，但設施的精心保養仍然讓您感受到了舒適與温馨。我們特別注重細節，提供三款不同的枕頭以滿足不同客人的需求，同時，帶有浴缸的浴室也為您的住宿增添了一份愜意。酒店樓下的充電站更是為您的出行提供了便利。在衞生方面，我們一直在努力提升，確保每一位客人都能享受到乾淨整潔的環境。服務團隊始終以熱情周到的態度迎接每一位客人，入住小禮包、水果、酸奶以及Mini Bar的免費贈飲都是我們為您準備的驚喜。早餐的豐富多樣也受到了您的認可，蒙式羊雜湯、奶茶以及美味的煎餅果子都讓您讚不絕口，補餐的及時性更是體現了我們對客人需求的關注。再次感謝您的肯定與支持，期待您下次光臨！大堂副理——賈納文

Resposta da propriedade: 非常感謝您對我們酒店的細緻評價與寶貴意見！得知您對我們的房間設施、整體衞生以及酒店環境都給予了高度評價，我們深感榮幸。特別是您提到的浴室乾濕分離、浴缸與淋浴分開式設計，以及寬敞的洗漱空間，都是我們為了讓賓客享受更加舒適便捷的住宿體驗而精心打造的。關於牙刷的問題，我們非常抱歉給您帶來了不便，我們會立即加強對客房用品的檢查與質量控制，確保每位賓客都能使用到品質上乘的全新用品。對於停車場抬桿故障給您帶來的困擾，我們也深感歉意，並會立即進行故障排查與修復，同時加強日常巡檢，避免類似情況再次發生。最後，非常感謝您的認可與支持，特別是對我們特色伴手禮的喜愛。期待您下次入住時，能享受到更加完善的服務與設施，再次給您帶來愉快的住宿體驗。祝您生活愉快！大堂副理——賈納文