Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel

Family oriented and lots of activities to do with kids. Courteous staff and clean clean clean

The bed is too high. As a petite woman, it was difficult for me to climb in the bed. The sofa has stain. It was comfortable bed so far and i love the soap and shampoo they use.

很不錯的一次住宿，酒店還特別提供熱水給顧客。

It was an ok overall experience. Need a lot more attention in keeping the cleanliness.

Holiday Inn 服務質量比較穩定，食物，住宿，服務交通等都很好，所以無論在哪兒，一般能訂都訂這家。

The hotel was a good value. It was pretty clean and close to Walt Disney World. The pool area was nice. A few minor complaints: the first night, we had no housekeeping visit. The second night, we got back to the room to find the door hadn't been closed completely (Luckily nothing was taken but that was a BAD mistake on housekeeping's part). The room also could have used better lighting

Close to Disney Springs as well as some chain restaurants in walking distance. Perfect for shuttles to the park or a day by the pool.

Nice place to stay. Only drawback was guests were loud in hallway outside room and entrance door would slam shut. Check in was very easy and fast. Staff was very friendly. All needs were met promptly. I would recommend this hotel for your stay.

To be honest, it was a pretty basic no frills room. My family had a comfortable stay and everyone was extremely helpful and hospitable. It felt cozy and humble after a few days and the pool was beautiful. It has a built in store for all your needs and a Applebee’s right in the hotel. As well as a free Disney shuttle (scheduled) to the parks. It’s not the closest hotel to Disney so less access to other specialized Disney transportation options but it’s very cost effective and it’s maybe less than 15 minutes away driving (Magic Kingdom). It was very clean and made for some cozy memories forever. That being said… the negatives… The key has to be slid into the door rather than tapped like more modern hotels and plenty of times the sensor would not go off if I did it too fast or slow. The main light switch doesn’t turn on the lights (you have to manually turn the lamps on) and the air conditioning is only controlled by the thermostat. There was a connecting room feature that kind of just connects to the next room over and obviously stays locked, kind of made me more uneasy than I’d like to admit. Basic furniture. The tv was very simplistic and didn’t have access to Netflix (smart tv capabilities) but it was fine because I only used the tv to entertain my child on our Disney trip and the Disney channel was available. The paint treatment for the walls is kind of hideous and the lighting makes it kind of worse, those lazer yellow white light bulbs make the place feel uninviting. The way that you get to your room is to walk inside and outside again then inside. I wasn’t feeling that much lol. There is one big window but we never really got to enjoy the view as the shade covers the whole window (so people can’t see you when they walk by your room). You can enjoy the view from the shared balcony though. but the negatives aside it was genuinely not bad. Most of the problem is that the hotel seems a little outdated. Being a family trip, it seemed to kind of work for the feeling of coziness. The staff was super helpful and it felt welcoming overall and gave us that feeling of home away from home.