Avaliações do Arashi Hotel Shinsaibashi

Resposta da propriedade: Thank you very much for your satisfaction with our hotel facilities. Wet and dry separation, bathroom with large bathtub is one of the features of our hotel. Looking forward to seeing you again, and finally wishing you a happy life and all the best.

Resposta da propriedade: Thank you very much for staying at our hotel and taking the time to provide us with your valuable feedback. We deeply apologize for the issues you encountered during your stay. At check-in, our staff always explain the details of the stay to our guests. Every guest is entitled to the same number of cleaning services. If you wish to request additional cleanings, please inform the front desk, and we will certainly accommodate your needs.Regarding the issue of the bed frame damage you mentioned, we conducted a thorough inspection of all the beds in our rooms and did not find any such problem. Due to platform restrictions, we cannot confirm your room number. If you could provide us with the exact room number, we will double-check the situation. We would greatly appreciate it.Moving forward, we will further refine and enhance the quality of our hotel services and facilities. We sincerely hope to welcome you back to our hotel and provide you with a better stay next time. Wishing you happiness and all the best!

Resposta da propriedade: Dear Guest:Thank you for taking the time to review your stay at my place. We will provide multiple cleaning services for guests staying for more than 3 days. If you need cleaning services when you stay for 1-2 days, you can inform the staff in time and we will still actively clean for you. Thank you again for staying in our hotel and wish you a happy life and everything goes well.

Resposta da propriedade: 尊敬的賓客您好：感謝您抽出寶貴的時間對我們酒店做一個評價，首先我們為未能滿足您的住宿需求感到非常的抱歉，感謝您對我們酒店的裝修風格作出的評價，我們理解每位客人的審美觀點不同，並會將您的意見傳達給相關部門，以便我們在未來的裝修中進行改進，希望您在下一次的光臨中可以對我們裝修風格有很大的改觀，因為酒店處於心齋橋中心黃金地段，所以周邊各種購物店、各種餐廳飲食店，娛樂店都非常豐富，滿足了當地遊客和外來遊客的各種需求，這種情況下讓您感到了尷尬我們表示很抱歉。我們酒店房間正在持續更新中，也在對設施進行更新換代，希望下一次可以為您提供更好的住宿體驗，祝您生活愉快。

Resposta da propriedade: 親愛的客人您好：感謝您抽出寶貴的時間對您的住宿體驗進行一個點評，我們非常重視您提出的意見，並且對於入您住期間遇到的問題感到很抱歉，很高興您對於酒店房間的寬敞度感到滿意，酒店的清掃人員清掃房間時都會全部開窗通風並且對房間都會進行深度清掃，由於您所住的這個房間位於酒店最高層並且沒有遮擋物以至於窗台縫隙和燈罩上面在清掃時遺留灰塵，對您造成了困擾我們感到很抱歉，接下來我們會對清掃流程加以改進，做到每一位客人滿意的程度，酒店內客房設施正在逐步整修加以完善，每一位客人對我們的意見都是我們進步的關鍵，感謝您提出的問題可以讓我們有改進的動力，希望您能給我們再次改進的機會，也期待未來能為您提供更好的體驗。

Resposta da propriedade: Thank you for taking the time to review your stay at my property. I'm so glad to hear that you had an enjoyable experience. We appreciate your valuable feedback, and we will strengthen our cleaning standards to ensure every guest is satisfied. We look forward to welcoming you again in the future. Wishing you all the best and continued happiness!