Nest Hotel Osaka Umeda

Location and service are good. But the room is very small as expected and similar with most Japan hotel.

rooms are very very small but well situated and properly organized.

Convenient location. The room is small but comfortable for a solo trip.

Cleanliness - Overall the hotel wasn't as clean or maintained as the photos made ou especially in common areas. The photos uploaded are accurate but not really a representation of how it looks or how it has aged since taking the photos. Location - It is in a good location close enough to the station to walk. Bit of a truck coming from the shinkansen station tho. Service - There was nothing about the service that stood out. An example of this was on checking out, we couldn't even get the reception to order a taxi for us. We were told we would need to flag a taxi down on the street at 6am which I felt was a bit weird. Another example I left a pair of shoes in my room when checking out, they were a few months old. I am not fussed about them, but not once the hotel contacted me to tell me that I left them. Amenities - Little to nothing Overall the hotel has aged and not what you expect when arriving. The rooms are very small with hardly any space to have a suitcase. We tried to get the bigger room after checking in but the cost to upgrade was ridiculous. I wouldn't come back to this hotel and I wouldn't be able to recommend it to anyone.

Small but compacted hotel, they provide all you need in such a small space. The only down side is we were having difficulty to find the hotel as there is too many underground exits from Osaka train station. Everything else is good.

The staff was cold and at times rude. We understand that language barrier is inevitable but the attitude is easily understood. Location was great since it's just at the outskirt of the busiest area of Osaka. Don't miss out on the small shops that didn't catch your attention first. You may be pleasantly surprised.