Propriedades MIMARU em Osaka

Excellent service from the front desk and hotel team; everyone we spoke with was friendly, efficient and eager to help with any requests we had. The property is located in a quieter area but close to two subway stations, with several highly rated food options in the vicinity. Also a 10-minute walk to the Shinsaibashi shopping district, and a 15-min walk to Kuromon Market and Dotonbori. The superior two-bedroom apartment felt surprisingly roomy despite its modest dimensions, and worked well for our family.

The hotel really beat our expectations with its friendly service, cleanliness, facilities and prime location. We spent time in the hotel searching for the Secret Room with Hidden Treasures, which our girls loved. They rated this as their best hotel stay for the treasure hunt experience. The Kid’s Room we chose also provided a dozen board games and a “20 golden coins hunt” that occupied the family at night. I would definitely recommend this Mimaru hotel to friends and families with children. I look forward to trying different Mimaru hotels.

We wanted to stay in a family friendly hotel because our youngest has a tendency to fall off hotel beds, and Mimaru was the perfect choice. Nestled in a quiet neighbourhood, just under 10 minutes (whilst dragging 2 children) walk to the hustle and bustle of Shinsaibashi - we loved how there was a Family Mart right next door, and just 80 metres away was a 24-hour supermarket. The Yotsubashi line was also a stone’s throw away, and if you wanted to get on the Chuuo line it is only a 800 metre walk. Staff were extremely friendly and welcoming when we first arrived and every time we walked past the reception. If you’re expecting a traditional hotel stay - this is not for you. Cleaning is not daily, and refreshments like coffee/tea need to be obtained from the lobby, which was absolutely fine for us. The only thing that was baffling for us was the cleaning services. We were briefed about the cleaning frequency at the beginning but didn’t quite get how it worked as days where we expected to have someone wash up the dishes it was still left in the sink when we were back at the end of the day. During the last day, we didn’t even have clean bath towels in our room. I think it would be best if they had specified the cleaning cycle in the room as information so that people can have expectations managed. The hotel is also right next to a fire station so expect occasional sounds of sirens in the middle of the night. We enjoyed the stay very much, although we paid premium for the room due to it being high season. We would still recommend this hotel to families!

Great location and service! Staff was very helpful and knowledgeable. My kids love it and said it’s the best place we have stayed at in Japan! Highly recommend this hotel to anyone out there!!

The place and rooms are clean and neat. The staff are so helpful and can speak English fluently. The location is near most of the shopping places and close to the metro station. I enjoyed my stay so much.