Fairfield Inn & Suites Oskaloosa

I gave the management time to take care of this issue but still have not been contacted back. We stayed at the Fairfield Inn Oskaloosa on October 24, 2024 and found a bed bug under our pillow. We were disgusted. My husband collected it in a cup and took it to the front desk. He very discreetly showed the person working, who said management would be calling us as we requested a refund. They never called us. We checked out at 6:30 am and I finally called them later in the afternoon. The manager, Crystal, that I talked to tried to tell me my husband found it when we were leaving and that the room was just then being inspected and she would get back to me after that. No one has returned my phone calls or message left. I also received the receipt for our room charge. At the very least we should be issued a refund. I spent my entire evening washing, disinfecting, and using high heat on everything in hopes that we do not bring anything in to our home. I would highly recommend not staying here!!!

My family experienced a house fire that displaced us into the care of this hotel, our insurance placed us with Fairfield Inn and the hotel is beautiful and clean. The staff is friendly, and there was only one with whom we had a misunderstanding all it took was asking some questions and communicating it was resolved effortlessly and we are back to being comfortable. Most of the staff have gone above what was expected they accommodated where they could. Our room was refreshed every 3rd day and fully cleaned once every week. I have been enjoying the breakfast every morning and because of how they cook the bacon I've learned I'm able to eat it, so I've asked one of the breakfast attendants how they cook it and she was happy to tell me so I'm excited to have my bacon back when I get home. I've also been enjoying the fitness room and even though the pool is on the smaller side I do like the fact that I can enjoy a nice cool pool right after a workout. My favorite morning person is Stephanie she always greets me with a warm good morning and is always ready to help me when I need something. Brianne is my favorite evening person she always comes to work with a warm and positive attitude and seems genuinely happy to see me which is nice. Bryna is the breakfast attendant who told me how I can enjoy bacon again and we have enjoyed a few conversations, Esti is another breakfast attendant I enjoyed talking to, she is very friendly and fun to be around it is nice to not feel alone when my mom is off at work and I'm having breakfast alone even if Esti is only able to talk for a couple of moments in between tasks it does mean a lot. Kim the manager here has been nice as well when I asked for a folder to put loose papers in she gave me one of her office folders so I didn't feel like I was going to lose the many papers I was accumulating trying to find an apartment or house to live in. Everyone in this hotel has been so helpful and friendly it is greatly appreciated especially during such a stressful and traumatic time in my life.

We stayed two nights and our daughter’s family stayed one night in the commodious Fairfield Inn in Osky. One sibling and five of our cousins and their spouses also spent a few nights there; we were all attending my mother’s 100th birthday celebration. The room was clean and pleasingly designed, from the cloudlike bed to the minimalist shower. We plan to renovate our bathrooms and have similar showers installed with round shower heads. One cousin’s wife stated she slept better than at home in the Twin Cities. A large group of us met for breakfast and a smaller group hung out in the seating area in the entry. Our granddaughter and son in law enjoyed the pool immensely.

Oskaloosa is a thriving small town. The town square is beautifully lit up for Christmas complete with music! The Fairfield Inn was super clean and convenient with a nice breakfast. Smokey Row is on the square and serves coffees, ice cream, sandwiches, treats and breakfast. The Book Vault is a great book store in an old bank on the square. Several cute and interesting shops. Be sure and stop at Mahaska Drug nearby. It is a Ben Franklin on steroids! Lots of Christmas decor, gifts... we plan to go back next year for the lighted Christmas parade. Quaint small town worth a visit!

This is a very new location and hotel. Everything here very clean and nice. This is the second time I have stayed here and both experiences were good. I have even booked my mother here knowing that it would be a nice experience for her and it was.

Modern hotel representing good value. Walmart across the road but no sidewalk so really need to drive. Really nice to have cookies and two flavoured waters on arrival in the lobby. Liked the room blinds with trees on them. Near the freeway but did not experience any road noise. Nice pool which we used and had to ourselves.