Parador de Turismo de Vic-Sau

Very friendly and helpful staff

酒店在山上，面對河谷，風景優美，衹能自駕到達。房間很大，浴室更大。前台服務態度不是很好。 酒店餐廳很不錯，服務到位。 附近有座古老的修道院，觀景絕佳。

No conseguimos mantener una tenperstura mínimamente agradable en la habitación. No supieron darnos una explicación del mal funcionamiento (según el peograma de control todo estaba bien). No ofrecieron radiadores paea suplir la climatización.

We had our first night at a Parador. The hotel was amazing and the surrounding area is stunning. The view from our room was brilliant. All the staff we met were very helpful and friendly I had the galtas for my evening meal and it was the best I’ve had. We had a trip to the monastir de sant pere de cassarres which is a few km up the road and worth a visit. Thank you so much for a fantastic visit. I will definitely recommend it to friends in Lloret de mar.

Beautiful location. Due for a renovation, however very clean. The kindest staff of all the Paradores on this trip. Food was perfect

The pool was great, the view above the lake was nice, the location between the mountains and the coast an ideal stopover, the staff were great it it wasnt a memorable stay.

On the upside: a lovely location in the middle of the countryside with extraordinary views over the lake and fantastic walking nearby. We stayed three nights and saw the view in sunlight, under fog, in rain. It was magical. The staff were very friendly too. our room was also a good size. But ... the hotel is in serious need of an upgrade (which I believe is coming). The rooms felt old and, for a Parador, strangely lacking in character. The floor was buckled, there was black mould in the bathroom, the rooms lacked basic amenities - there was no kettle or tea or coffee provided, no local information or even a guide to the hotel. The pool had closed and the multisport court was overgrown and clearly unusable. Breakfast was shocking. Hardly any choice of cereal. You had to request milk (which routinely came out hot when we had asked for cold). The coffee machines barely work. Anything hot had to be requested from the kitchen and arrived dumped on the plate with no grace. On the first day we asked for some bacon which managed to be simultaneously burned and uncooked. Bread was routinely frozen and nothing (apart, possibly from the orange juice) felt fresh. The really odd thing was that it felt as if breakfast was still being run as if the pandemic was in full swing - everyone had their own pair of serving tongs, every piece of fruit was in its own bowl.., Dinner was a little better. But we were staying for three nights and by the end we felt as if we had exhausted the menu. But even dinner didn't wow us. We have stayed in many Paradors over the years and always loved our time there. This is our first time since the pandemic. I hope this experience doesn't reflect a general drop in standards.

A lovely hotel in a fantastic location. Great food and relaxing atmosphere. We enjoyed the pool in the garden. Very good service. Old world charm.

As with all the Paradores we stayed in during this trip, they were excellent. Staff are attentive without being intrusive. The location is stunning with beautiful views from the elevated location. Food and drink in the restaurant is very good indeed. A lovely place.