Courtyard Kansas City Overland Park/Convention Center

Staff friendly. Love the lemon water in lobby. Rooms - beds comfortable & bathrooms clean. Here for one night- quiet night despite many guests here for a dance competition at the conference center.

Old school hospitality returns! Renovations are classy, immaculate and comfortable. The lobby, bar and Starbucks are attractive, super clean, and staffed with professional and personable staff. We had a wonderful experience in the beautifully decorated bar with excellent bartender Kaitlin who is a skilled mixologist with high level skills. Great warmth and ambiance. Our king room was ready with details I requested like an extra pillow and the toiletries I forgot. The luxurious rain shower had a handheld wand and several settings with spa level body wash and shampoo. Location is awesome for Town Center and getting around town. Highly recommend this hotel, one of the best in its price point.

Positives/ pros: As one previous Courtyard review said, in all different ways, this hotel has great design and color balance. The suite that I shared with my friend’s family had an impressive large parlor room with a large wet bar countertop surface and cabinets below. I also liked the flow of walking straight into the small passage between the bathroom sink counter and closet from the parlor doorway, then toward the separate toilet and shower room in the back, behind the passage. The bedroom area was situated nicely and privately to the right of the parlor doorway behind the closet. All plumbing and electrical fixtures worked well (including both nice large flatscreen tvs), the furniture was intact and comfortable except for some of the wood furniture which had some wear damage on it. The lobby and pool area were very clean as both the pool and hot tub operated very well while retaining good or decent temperatures. Last, but not least, the staff was welcoming, friendly, accommodating, helpful, attentive, and communicative. The absolute negatives/ cons: The carpet(s) in both elevators were absolutely dirty across each surface. Just large black smeared stains across both surfaces. It didn’t look like they had been cleaned for a long time at all. They both should be replaced and then the new pieces should be cleaned more regularly. If you are a potential guest who is thinking about booking a suite at this hotel, and you are going to be the designated guest to sleep on the pullout sofa bed in the parlor, you need to be a heavy sleeper to do so because there is a lot of audible noise and some light leaking in from the hallway through the gaps around the door and its peep hole. The ac unit (very close by the side of the sofa) and the mini fridge (sounding like the interior of an airplane) were so loud that I had to completely turn off the ac unit, unplug the mini fridge, and put the removed sofa cushions and pillows against the door to block out the light. It was a little too late to the point that I did not end up getting enough good sleep. Remember, it’s better for heavy sleepers to sleep in the parlor, not light ones like me. The very last issue is that there were small pieces of white paper like debris scattered throughout the guest room hallway. Last mixed issues: When I first arrived at the hotel about 30 minutes before the 3:00 pm check in time, I was notified that the room wasn’t ready and I had to wait for it until it was ready. When my friend’s family/ guests arrived a couple minutes after, I informed them about what was going on. A little later past the 3:00 pm check in time, We were informed that there was a shortage of housekeeping staff on duty as it was the case and effect for other hotels as well. It wasn’t something that I was too excited about, but being patient, I got through it by exploring the lobby, talking to my friend’s family, snacking on food and a drink from the Market, and briefly looking at my phone. The female front d

Older, well-kept hotel in beautiful setting close to Overland Park convention center. We stayed with our dog ($75 extra). Lush, green outside areas with lovely courtyard, patio area. Food service and bar in lobby of hotel. Staff was exceptional from checking in with the dog to a very clean room. Wished we could have stayed longer.

I was here on a business trip and found it average to slightly below average. The check-in at about 10 pm was ok, but not super friendly. Same can be said about the room, which smelled slightly stale and had an outdated touch to it. I used the gym and the general impression was reinforced. It was ok, but the elliptical machine has certainly seen better days. Overall no lasting impression.

This hotel was clean, but needs an update desperately! I stayed on the second floor and my room looked like it could have been in a Motel 6! Outdated wallpaper, pictures and furniture. I expected more from a Marriott. Also, my air conditioner wasn’t working well. Glad I only stayed one night.

This is a nice little hotel in the vicinity of the Overland Park Convention Center which also has its little imperfections… Positives/ pros: As one previous Courtyard review said, in all different ways, this hotel has great design and color balance throughout the Lobby and further. I also liked it in the suite that I shared with my guests. It had a large and impressive parlor room, with a large wet bar countertop and cabinets below. I liked how you walked straight into the bathroom sink and then shower and toilet room from the parlor unlike the design arrangement of the Overland Park Sheraton. The bedroom area was situated nicely to the right of the doorway and behind the closet. What I did like better about the OP Sheraton in comparison was the separate wall divided entry foyer. All plumbing and electrical fixtures worked well, the furniture was intact and comfortable except some of the wood furniture with some wear on it. The Lobby and Pool area were very clean as both the. Pool and hot tub operated very well holding decent temperature. The Bistro breakfast food I ate was also good. Last, but not least, the staff was accommodating, welcoming, helpful, informative, and communicative. The absolute negatives/ cons: The carpet in both elevators was absolutely dirty across each surface. Just a black and smeared stain across both surfaces. It didn’t look like they had been cleaned for a long time at all. They both should be replaced and then the new pieces should be cleaned regularly. If you are a guest who is thinking about booking a suite at the hotel and you are going to be designated to sleeping on the pull out sofa bed, you need to be a heavy sleeper because there is a lot of audible noise and some light leaking into the cracks around the door and it’s peep hole. The ac unit and the mini fridge were so loud that I I had to shut the ac off, unplug the mini fridge, and put to sofa pillows against the door to block the light. It was a little to late to the point that I did not end up getting enough sleep. Remember, that room works best for heavy sleepers, not light ones like me. The very last issue was the small pieces of white paper like debris spread throughout the guest room hallway. The last reason I gave this hotel 4 stars is because of a balanced contradiction in opinions and issues: When I first arrived at the hotel about 30 minutes before the standard check in time, I was notified that my room wasn’t ready and I had to wait for it to be ready. When my friends/ guests arrived a couple of minutes later, I informed them about what was going on. A little later, we were informed that there was a shortage of housekeeping crew on dirty as was the case for other hotels, of course. It wasn’t something that I was too excited about, but I got through it and being patient by exploring the lobby, talking to my friend’s family, eating and drinking snacks from the Market, and briefly looking at my phone. The female front desk worker kept her word at