Jeanie H
25 de junho de 2024
If you are looking for a cheap hotel that will descriminate against you because you have children and cats this is the place to be. The attitude given me when checking in should of been a clue but we were tring to save money and downgraded to a cheaper hotel. I did not picture that a cheap hotel would have such an attitude with paying customers and would take on the air that you were priviledged to be there and do not ask for anything. Another clue is the great care given to painting the doors to the room, which was peeling. I have included a picture of the door. The room had old plaster yellow white walls which they painted over with blue. The paint and plaster was chipping off everywhere. The tv barely worked with only 13 channels that actually had programs and an old remote that barely worked. We stayed for a week and had to chase down hotel services for clean towels and tiolet paper. Forget getting clean sheets ... the bed spreads had cigerate burns in them and the sheets and towels had stains. House keeping only serviced our room once in our stay. After 7 days they advised they deep cleaned rooms and would move us to another room. I swept the room and picked it before we packed our stuff out. I did leave three bags of trash by the trash can in the room tied. There was no other trash i the room. Amazingly we were told it was too messy when they went in to clean, which was a lie, that there was a ton of trash, which was a lie,that we refused to let them clean the room while there, which was a lie it wasnever offered and we had to run people down for supplies. They said they had to spend 30 minutes cleaning the room ... which considering they did not volunteer to do any cleaning during our stay did not seem unreasonable to me. I was then told the owner wanted to charge extra over the amount normal if we were to stay per night plus a deposit for cleaning fee ... which is price gouging. I plan to format my issues and add these to complaints with the city of Overland Park and with Motel 6 Corporate that others have filed. As we were leaving a gentleman that had the room down from us was checking out and advised to us that he was hassled continually due to having a cat. Pay the extra money and go to a place that actually provides service and respects the people who check in. There is none here.
Traduzir