Avaliações do Best Western Plus Wanda Grand Hotel

The hotel staff are very friendly and helpful! The hotel room is spacious and clean. However, this is not a pleasant stay, because I changed 4 rooms on my arrival. For the first room they gave me, the toilet light was not working, so they switched me to another room, but the second room was very smelly, full of the toilet smell! They gave me another room which the toilet light kept flashing 🫣 finally they gave me another room which looked good…however, when I took a shower in the evening, there’s ONLY HOT Water from the shower tap!!! The hotel should pay more attention for the work of room maintenance!! The next day morning, when I was having breakfast buffet in their restaurant, a staff was cleaning up the table next to me, she didn’t change the table mat that the customer just used for her meal, not even wiping it off, and the staff just replaced the napkin and cutlery only, this is very unhygienic, the hotel should train up their staff to pay attention to this issue.