Jl. Rajawali No.8, 9 Ilir, Kec. Ilir Tim. II, Palembang, South Sumatra, 30113, IndonesiaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.4/5
Muito bom
97 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.2
Atendimento4.3
Limpeza4.4
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Todas as avaliações(97)
Avaliações positivas(78)
Avaliações com fotos/vídeo(33)
Estadia excelente!(16)
Proprietário cordial(11)
Avaliações negativas(19)
Usuário anônimo
Quarto Premier Deluxe
Hospedou-se em Sep 2024
Negócios
5 avaliação
4.5/5
Ótimo
Publicado em Sep 13, 2024
The receptionist is professional by providing facilities information. The room is far from the escalator. I need to arrive my room with 4 turns….(Maybe my room type is located there.) The room is spacious. Some stains are spotted on the linens including bed sheet cover and duvet cover. As I just stay for one night, this won’t be a big issue to me. The pillow are too high to sleep and I use a towel instead.
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Resposta da propriedade: Hi Anonymous User,Thank you for sharing your feedback with us. We appreciate your kind words about our reception staff and the spacious room. We apologize for any inconvenience you experienced due to the room’s distance from the escalator and the cleanliness of the linens. Your comfort and satisfaction are very important to us, and we will make sure to address these issues with our housekeeping team to improve future stays.We’re also sorry to hear about the pillows being too high for your preference; your input helps us consider options to enhance comfort for all our guests. Thank you again for your valuable feedback, and we hope to welcome you back for a better experience next time.Cheers! General Manager.
Kim Lun Kuan
Quarto duplo superior
Hospedou-se em Aug 2024
Negócios
65 avaliação
5.0/5
Excepcional
Publicado em Aug 16, 2024
The hotel with a good location and good environment. Service is very good. And very clean. The breakfast very good taste.
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Resposta da propriedade: Hi Kim Lun Kuan,Thank you very much for your kind feedback! We are delighted to hear that you enjoyed our hotel's location, environment, and the quality of our service. It's also wonderful to know that you found our hotel clean and our breakfast tasty. Your positive comments mean a lot to us and inspire our team to continue delivering great experiences. We look forward to welcoming you back soon!Cheers! General Manager.
Usuário anônimo
Quarto superior twin
Hospedou-se em Aug 2024
Família
20 avaliação
5.0/5
Excepcional
Publicado em Aug 14, 2024
Nyaman bgt disini
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Resposta da propriedade: Hi Anonymous User, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager.
Lim Ah Hong
Quarto duplo superior
Hospedou-se em Jun 2024
Casal
3 avaliação
4.2/5
Muito bom
Publicado em Jun 22, 2024
I had a pleasant stay in this hotel. The service was very good, with friendly staff. A variety of selections of the nice breakfast. Clean environment and good service in terms of security.
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Resposta da propriedade: Hi Lim Ah Hong, Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and found the rooms clean. Your feedback is greatly appreciated, and we hope to welcome you back soon for another great experience. Cheers! General Manager.
Aquawoman
Quarto superior twin
Hospedou-se em Jan 2024
Sozinho(a)
33 avaliação
3.5/5
Publicado em Feb 24, 2024
The room amenities is not suit for business travellers....
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Pengguna tripcom
Quarto superior twin
Hospedou-se em Jul 2024
Viaje com amigos
79 avaliação
5.0/5
Excepcional
Publicado em Jul 21, 2024
Nyaman inap room bagus dan sangat comfort staff hotel ramah apk mudah di pesan
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Resposta da propriedade: Hi Pengguna tripcom, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager.
Riany Mutiara
Quarto Premier Deluxe
Hospedou-se em May 2024
Negócios
56 avaliação
4.2/5
Muito bom
Publicado em May 22, 2024
1st they gave me broken Air conditionibg room....other than that no Issue I guess
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Resposta da propriedade: Hi Riany Mutiara,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the air conditioning in your room. We understand how important it is for our guests to have a comfortable stay, and we regret that this issue impacted your experience. We will ensure that our maintenance team checks and resolves these types of problems to prevent them from happening in the future. We're glad to hear that, aside from this issue, your stay was satisfactory, and we hope to welcome you back for an improved experience.Cheers! General Manager.
ginasyyyyn
Quarto duplo superior
Hospedou-se em Jun 2024
Negócios
1 avaliação
5.0/5
Excepcional
Publicado em Jun 25, 2024
Thanks for the hospitality. The rooms are clean
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Resposta da propriedade: Hi ginasyyyyn,Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and found the rooms clean. Your feedback is greatly appreciated, and we hope to welcome you back soon for another great experience.Cheers! General Manager.
Arifin
Quarto duplo superior
Hospedou-se em Jul 2024
Negócios
35 avaliação
4.5/5
Ótimo
Publicado em Aug 13, 2024
Good location.
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Resposta da propriedade: Hi Arifin, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager.
Kosimin 67
Quarto duplo superior
Hospedou-se em Mar 2023
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em Mar 30, 2023
Great service….
Helpfull staff….
Great parking space if you drive your own car…
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Darren
Quarto superior twin
Hospedou-se em Dec 2023
Família
1 avaliação
4.0/5
Muito bom
Publicado em Jan 5, 2024
Goooood
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Anita riva safitri
Hospedou-se em Jun 2022
Família
1 avaliação
5.0/5
Excepcional
Publicado em Aug 9, 2022
nice services and location
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Lyla
Quarto duplo superior
Hospedou-se em Oct 2024
Família
1 avaliação
4.0/5
Muito bom
Publicado em Oct 27, 2024
Lokasi ada di tengah kota jadi mudah kemana2 cuma ya jadi ketemu macet, tempatnya nyaman dan bersih, makanan juga enak2
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Resposta da propriedade: Hi Lyla, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager.
Tempat strategis , nyaman sekali, makanannya enak, pelayanan baik.
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Resposta da propriedade: Hi tiyamaaaa, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager.