Usuário convidado
28 de agosto de 2023
This is the worst hotel I have ever stayed in and I have all the pictures to prove it! Highly unsanitary and absolutely disgusting not to mention the rude staff. My daughter had a soccer tournament in Palm Coast last weekend and me and another mom from the team made a reservation to stay the night since the girls were playing Saturday and Sunday. When we first pulled up, the place looks overgrown and literally abandoned. There are no signs and the parking lot is full of trash. We walked in at 2:15 pm and the woman (short, heavy-set, grey hair cut in a bob) behind the desk said are ya'll trying to check in? Yes, we are. She says well you can't check in until 4 pm. I said our reservation shows 3 pm but ok. We take our things and look for the pool sign. She comes out from behind the desk and says ya'll can't even be on property until you are checked in. I said well check us in and assign a room # later. She said she can't do that, it's illegal and she could be arrested and sent to jail. I am 50 years old and have literally travelled the world and gone to the pool or workout facility or anywhere else on a property before I have a room #. So for all of my travel years all over the world and US, the desk clerk could have gone to jail? I don't think so. The other mom asks her to call us when our room is ready and we drive away. She calls at 3 and this is where the horror really begins. The man that checked us in was very nice unlike his co-worker. When we saw our room, we immediately tried to find another hotel but with the race and soccer tournament nothing was available which is the reason we ended up at this place in the beginning. You will have to see it to believe it! I don't even have enough space to tell you the horrific state of this room. I would like to send you the photographs but to make it fit in this 2000 word box I will tell you that the floor, shower, & EVERYTHING in the room was beyond the word dirty but most disgusting was the nasty sheets!
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