FERGUS Style Tobago - Adults Only

Location was near both beaches and nightlife without being so close as to be annoying. Rooms were nice and beds were comfortable.

很符合五星酒店的定位，服務設施位置都很好。

Our second time at this hotel and cannot fault it. Food offering amasing. Rooms lovely and clean. Location for Matias beach two minutes. Oh and staff excellent Special mention to Anna who dealt with a couple of questions and requests is such a caring and professional manner

Firstly I’ll say, we never write reviews but we thought we must take a few moments to write one for this place. We’ve just stayed for 4 nights. It’s truly an amazing hotel and location and if you’re looking to book somewhere adults only in Majorca, look no further. You will not be disappointed. It’s very close to the beach and plenty of bars and restaurants - should you wish to eat out. The hotel food is excellent, there is a themed nights in the buffet restaurant, Asian, Mexican etc and the choices are fabulous. The staff are lovely, roof top bar is EPIC and overlooks the beach ***** and pool. It is very modern and rooms and lovely too. The ONLY downside is I would say, the toilets in the rooms are slightly unprivate, This didn’t bother us one bit though. Anyway stop reading and book this hotel. The only thing we should have done, was stayed longer. 5 stars from us!!! We will be returning 100%

Food Was amazing , good quality . Something for everyone . Room We paid for sea view . Was worth it . Pool We didn’t use roof top pool as you had to pay for the beds . Lower ground pool was ok, some part of pool area is shaded up until after lunch. Depends where the sun is . Beach Literally there as you walk out of the hotel . Service Room was cleaned everyday , got clean towels daily . Staff were friendly Great sunset view from room and also roof top bar . I would stay here again.

This hotel is definitely not a five star hotel. It is branded as the only five star hotel in palmanova however this is not the case. There is a lack of hospitality from staff making us not feel welcomed. We arrived as a group of 10 people and immediately felt unwelcome as we received a lecture on “how this is a five star hotel and not a party hotel”. Maybe because we were young and the receptionists assumed we here to party in Magaluf but this was not the case. The hotel very close to the Magaluf ***** so you will hear the nightlife. The only benefit of this hotel was the adults only part. There is something to be said about the cleanliness of the hotel. During my 3 night stay, I saw multiple cockroaches in rooms, in stairwells, in lobbies etc. photo below. The bedding was not what was expected from a five star hotel with extremely light pillows and only a bedsheet to sleep on. The staff were also not able to accommodate late check out for any of the five rooms we had. Instead they offered us another “courtesy” room at 2:30 for 30 minutes to shower. This meant they cleaned our original room, cleaned the courtesy room before we used it and then had to clean this room again. This did not seem like an efficient use of housekeeping resources aswell as our time and seeing as a spare room was in-fact free, should have allowed us a late checkout. This hotel really needs some advice from a five star hotel operator. Fergus operates many budget hotels and doesn’t seem to have a clue about the luxury hotel scene

The room was lovely. Very clean and the view was amazing. Then it all goes down hill. Felt like a corporate style hotel rather than a holiday hotel. We arrived at midnight and was left a nice plate of food we never touched. Why would you want to serve dinner for a midnight arrival. And class that as one dinner. The day we left was 9pm we payed extra to keep the room yet was denied evening meal. It would have been much better to of had no food the first evening and got dinner the last included in the rate we paid to keep the room on. Very spiteful. Got told off by the Sky bar girl for arriving ten minutes early to opening. Didn’t like the fact you had to pay for drinks inclusive of the posh sunbeds up there. Maybe you’d get more lying on them if you made the choice flexible. Not holiday friendly is it. When you can go to Zel hotel buy a glsss of champagne and lie on the sunbeds for free and not be staying there. All in all they need to get the main bar buzzing to be user friendly so holiday makers can mix together and feel valued as a holiday maker customer. It could be fabulous. You just haven’t got it right.

We stayed here last week for our honeymoon and would definitely return again. Staff were lovely and friendly and we had treats delivered to our room 2 days in a row for our honeymoon which was a lovely treat. Rooms were clean, beds comfy and the hotel smelt lovely. There was also dressing gowns and slippers in our room which was a nice touch. Hotel is very close to the beach, there is a shop right outside and lovely restaurants very close by. Lovely pool areas. Whole hotel clean and bathrooms in reception area were lovely. We didn't find the shower/toilet privacy an issue. Even if I was on holiday with a friend I didn't think it was revealing. The doors are darkened and you can't see much through them apart from a bit of silhouette. Personal opinion though, others may prefer more privacy. We were bed and breakfast and breakfast was lovely - lots of choice and very tasty. Would consider going all inclusive next time as the food was very good

So friendly and welcoming staff the hotel is very clean and a great location on the beach and near all the restaurants in walking distance and you will walk a lot on the down side it’s very noisy especially at night early morning 2am onwards with Magaluf around the corner but if you see through this overall a nice hotel pool area is clean and a nice atmosphere staff offering bar service beds are comfortable but the rooms are quite compact but a problem for a couple