Holiday Inn Express & Suites Panama City Beach - Beachfront

HIE&S is a very enjoyable mini resort of sorts especially for the price. An affordable option that gives you clean, spacious rooms, a large and tasty free breakfast bar, a lazy river, hot tub, swimming pools and easy access to the beach. Nightly entertainment by the pool was a pleasant surprise as well as the beach fire pit. The staff is friendly and helpful. My only complaint is the daily parking fee.

warning! hidden fees!!!!! I wanted to give this property a decent review because the rooms are large and pretty clean. the location is a bit away from the main roads with attractions but it’s nice a quite. we stayed for 6 nights in sept. paid for parking which was an known fee and was surprised to see that there is an service fee of 40 dollars a day. it was explained to us that this was an amenities fee. amenities are not included in the stay? they have a pool inside pool outside and a lazy river pool. they do have beach asses that is not private to the hotel. they also state that breakfast is included in the stay. all these amenities seem pretty standard to me of a holiday in on the beach so why the fee? 40 dollars a day fee for something we assumed was included based on all information on the website is a slap in the face. so please before you book look at all of what you have been promised in the booking to what they actually will take from you. Also if you try to call to site to discuss these charges with a manager good luck. I have called 4 times and but in two tickets with corporate about the issues. Buyer beware of hidden fees

The good thing about the hotel is the location/beach view and swimming pool. Unfortunately on the other hand the flooring is very poor quality. We had significant water leak in the room from the neighbor room AC malfunction. We spoke with the hotel about issues with AC and significant noise that I couldn’t sleep. They said the unit needs to be changed but nothing happened and we weren’t offered a room to move on in the first day. There was no fix. The water leak on the floor lead to my son slipped on the floor, caused bad smell in the room. Unfortunately the response from the hotel wasn’t as a good or professional as we would like to.

Returned from the Holiday Inn Express last Saturday. Couldn't find many cons about the week. Room could use some touch up with some spackle and paint in a few areas. Bathroom was very large with a good-sized shower with large head and good pressure. Room was clean with comfy beds/pillows and had a full-size refrigerator with ice maker which is very rare but very convenient. We never had an issue finding loungers by the pool which is good-sized. There's also a lazy river pool but it can get a bit crowded at times. There's generally always music by the pool either piped in or usually live music from 12-4 in the afternoon. Free sweet tea and ice water is always available by the pool. Kids movies shown by the pool at dusk on a big screen. Breakfast buffet is included with the room and could always find something good. We always travel light, so we take advantage of the guest laundry mid-week which was never in use by others. Balcony was large with 2 hard chairs. Would be nice to have a small table out there. Hotel was a bit pricey, but it was our 30th anniversary celebration. Would recommend and probably will return in the future.

I asked the front desk, Keith, why my card was charged an additional $335 on top of the confirmed $1300 for four nights. He informed me that I am charged $50/night for damage deposit. So he curtly told me $50 for four nights. Hmmm....doesn't quite add up! Last I checked that would be $200 not $335.

Currently here now, been here many times in the past. It use to be so much better. They charge you 20.00 dollars to park each night, there is no free parking option. The biggest issue we have is the pools are not clean. One pool has algae all around the edges where the skimmers are located. The pool with the lazy river is a nasty brown color and the sides are dirty brown. I would expect a lot cleaner pool area for 375 dollars a night.

We have stayed here twice - both excellent! Great spot for families. Beach is incredible, rooms have been renovated and service it top notch! Highly recomend as a nice vacay stay, the kids loved the bunk beds and plenty of space for the paretns too!

We love staying here! One time we had a small housekeeping issue and the GM personally met with us and fixed it right away. Great experience otherwise, an annual stay for our family. Recomend for families, great spacisous rooms and dun pool.

What an absolutely Pleasant experience all of the workers we're very professional and kind. My reservation was honored and I was keeping my room on time and it was very clean as well. Even the towels were good quality. My mother was really happy she had her own family in the room.