Usuário convidado
1 de agosto de 2024
I had really high expectations for this hotel but they were shattered upon arrival. For a 4 star hotel it’s very very poor. Location is shocking, very unsafe area and don’t feel comfortable to walk around. Walking out the hotel to find mattresses in the street and people urinating next to the hotel entrance. Only plus it was close to the train station, within walking distance. The room was dated and damaged. Holes in the wall, doors and ceilings. Light bulbs blown. Bath full of dirty stains. Doors don’t dead lock. Carpets were filthy and bedding felt sticky. Absolutely no sound proofing, could hear the people next to our room use the toilet. Restaurant area extremely noisy at night also. Breakfast was included within our price and was average. Juices weren’t very nice and neither was the coffees Staff were nice but not that interested in our concerns and just tried to fob us off. Website is very miss leading and massively over sells the hotel. Unfortunately won’t be returning to this hotel and wouldn’t recommend.
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