Westgate Park City Resort and Spa

We booked a room at the Westgate for our 18th Anniversary and it was everything we wanted and more. When we checked in the amazing Gigi upgraded us to the Presidential Suite and had a sweet congratulations basket waiting for us! We spent the weekend enjoying the delicious food and fun amenities. We ended every night with a soak in the hot tub on the balcony. It was a perfect way to celebrate our anniversary and it was all thanks to Gigi! Thank you!!

When we arrived, the Westgate Park City resort seemed empty. It took one night in the two bedroom luxury villa to understand why. It's a terrible place to stay: 1) Very uncomfortable and rundown room. Spacious yet cramped somehow. 2) The furniture is cheap and awkward, the beds are sunken in, and the towels and bed linens are dingy. 3) Substandard room though we paid for a 2 bedroom luxury villa in the late/offseason. See our pics for the despicable view. 4) The building is a huge maze, have to take multiple elevators and walk for 10 minutes to get anywhere ... exhausting. 5) The window security fixture was broken. Someone came to fix it an hour or so later after multiple calls and rather dismissive attitude. In summary, my honest review of the 2 bedroom luxury villa of Westgate Resort Park City, Utah: it's a bit of a sh^thole and we regret choosing it for our stay. I can't believe anyone gets suckered into timeshares here of all places, it's wild. If you're on the fence, whether you're skiing or just visiting the local sites around Salt Lake City on your way to Zion National Park or Arches, you should go back to Google or Bing search for Park City resorts again and avoid this one.

We live Westgate and have came up here a lot. This time we booked through a 3rd party and that ended up having complications, but Abbie handled it perfectly and saved our trip! We love the pools and adult relaxation area, beds are always comfortable and rooms clean and well kept. Customer service is fantastic

We choose this resort because of how much thought/time/effort goes into the activities for our kids. Every morning they have non stop activities. Ornament making, painting, bingo, pages to color. And I could go on and on. It is the main and sole reason we choose this resort.

Upon arrival at the Westgate in Park City, Utah, we were warmly welcomed by Gigi and Maria, who went above and beyond to upgrade us to a newly remodeled room. The room itself was tasteful, comfortable, and well-appointed, with cozy beds that made for a restful stay. The rest of the staff was phenomenal as well—helpful, friendly, and always ready to assist with any needs. Now for the downside: I headed down to the “Owners Lounge” to grab some coffee and donuts and ask a few questions, but was immediately approached by their sales team. It felt like they had watched Glengarry Glen Ross one too many times, as I was hit with high-pressure sales tactics, urging me to upgrade my timeshare right then and there, with the added threat that the offer wouldn’t be available later. The experience was overly aggressive and left me feeling uncomfortable, which soured what was otherwise a great stay. Overall, if you can avoid the sales pitch and get one of the upgraded premium rooms, the resort is very nice. Just be cautious of the sales team in the lounge!

We love our stay at this resort. The pillows, towels a everything in the bedroom is clean. The kitchen is fully equipped including the laundry. Plus the two TVs helped a lot for kids and parents. On the other hand, the front desk staff especially ACE was very helpful withe era detail. He made sure we enjoyed our stay AND WE DID! THANKS TO HIM and to this great resort.

The place is fantastic! We love every corner of the resort. Everything is organized and smells great! Ace at front desk upon check in was very helpful, professional and cheerful and that's what we needed coming from long trip from Canada. We highly recommend the resort and the service rendered by staff, especially Ace! THANKS WESTGATE PARK CITY!

Always such a great experience when I stay. The entire resort staff is just fantastic! Really loved the Adult Relaxation Pool very easy access from moose/bison lodge. Thank you both Abbie & Elvis such a swift check in. Definitely would stay again.

Our welcome by Fabiola @ Westgate was tremendous and both welcoming and polite! We were totally comfortable in navigating the property after our experience! We were also introduced to Many services and directed to other personal in the lobby area!