QG89
14 de janeiro de 2023
What a terrible service and attitudes that a tourist could get, then come to this place!
We stayed at this place for one night,11/29-11/30. It was a terrible place, particularly for its service. This place was run by two people, a senior man and a chubby lady. While the man does little work and told us to wait for the lady when we arrived around noon. Waited well over 40 minutes to check in, because the lady was dealing with a western couple for some problems.
During our waiting time, the chubby lady didn’t say anything to us. Finally, the lady took over from the check in paper work while the old man started.
The prices for one night was 750 B/night. However, she charged us 200 B more since we have two boys of 4 and 5 years old without any additional services such as folding beds.
If you think this was normal, wait for the next.
Later in the afternoon, we were all down stairs ready to go to beach and found that forgot the key in the room. I asked the lady to have someone to open the door for us to get the key. Could you guess what she said: “you have to pay for it” I was complete shocked and told her one more time, “we didn’t lose the key, it was in the room.”
“It was the rule, you must pay!”
It got me very angry, and “I didn’t lose the key”, told her the third time.
The old hotel man got someone took us back to the room and got the room key. I was planning to shame the hotel lady again when I was down stairs, but she wasn’t there.
What an experience! I am over 60yr and have never had this kind of experience in my life. I have learned it this time in the “smile country” of Thailand.
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