Comfort Inn & Suites

Make sure you book through the hotel, NOT TRIP.COM, our guys checked out 2 days early, we were charged an early check out fee AND FOR THE ROOM!!!! NEVER AGAIN, BOOK THROUGH THE HOTEL!!!! WAS TOLD THE MANAGER WOULD HELP. NOT AVAILABLE. GOOD LUCK IF YOU STAY THERE AND NEED TO CHANGE YOUR RESERVATION!

Friendly staff, great service, decent rooms

I spent a Saturday night at this Comfort Inn with a friend of mine when he and I were hanging out in that area. Overall, we had a pleasant stay. The front desk clerk who checked us in was friendly and helpful, and our room (#226) was clean and comfortable. We slept okay but didn't partake of any of the amenities such as the pool or breakfast, so I can't speak to too much of that. The pool, unfortunately, doesn't have a hot tub in it... so that's really the only disappointment. The hotel is decent but nothing terribly special or exciting. We didn't have any trouble here at all, and I would have no qualms about staying here again if I ever have a reason to stay overnight in Paw Paw again.

Great hotel! Stayed here one night on family trip and was pleasantly surprised. Room was clean and comfortable. Breakfast was nice as well. Pool looked good but we didn’t use it. Convenient location near a main drag and the expressway. Lots of restaurants around the hotel. Highly recommend La Cantina for dinner— wry good Italian place not far away.

Listed as accepting pets. They do not accept pets. There was no one at the desk upon our arrival but there was a big sign stating pets not allowed. I guess they needed to sign because the website states they do.

The Hotel was very clean, as was our room. The lady at the front desk when we checked in was great and gave us excellent recommendation as to where to go for dinner. Only problem was the next morning after breakfast we came back to our room and there on the floor was a Vape. Definitely not ours, yes our do not disturb sign was out so not even house keeping should have been in our room. I brought it down to the front desk. They said they would have management call me. Well that was 5/13/23 and I have yet to receive a call. Hey I’m still waiting!!!!!!!!

The wife and I had a free pass to play at Milham Park golf course and we had played the Stonehenge south golf course on the way down from north of Grand Rapids. Many of the reviews of the hotels in Kalamazoo proper were not very good or priced extremely high so this comfort inn had good ratings and I was familiar with the town of Paw Paw only 15 or 20 minutes outside Kalamazoo. This Comfort Inn was right off the highway and a typical chain experience but the main thing for my wife is cleanliness which was fine here. The beds were very comfortable and also the pillows. Not a very large selection of TV channels but a large roughly 50 inch LG TV. Shower had good pressure although very low and my wife even had to duck somewhat. The Comfort Inn is pretty much just past the Econolodge and it was only $20 or so more and I I am sure I made the right choice to keep the wife happy. After reading the TripAdvisor reports for restaurants I had intended to go to the law Cantina Italian restaurant which is what the wife wanted being in Italian aficionado but it did not open until 5 PM so we stopped at Brewster‘s for some appetizers in a couple well drinks which was very good and very historic took a walk at the Maple Island Park which was kind of neat and then worked our way over to the laCantina and I had the best chicken marsala I’ve ever had so keep those restaurants in mind also

Nice room in a convenient location. No housekeeping service during our 5 night stay but we were able to exchange towels with housekeeping staff. No towel racks in the room. Breakfast was provided. We would stay there again. Overall good experience

I have already voiced my displeasure in an email to the manager of this property regarding our 4 nights stay from July 18-21 and checking out on July 22nd. Not only was our 2 queen bed room much smaller than it appeared in the hotel photos, the carpet was stained and dirty as was the cloth chair which we would not use. A table w/2 chairs was the sole option for bags and luggage for our party of 3. If we had actually had a party of 4, this would have been an absolute disaster. There was one table between both beds that already has the room phone and clock on it. No tables on the wall side of either bed for your phone, a drink, or anything else? Next came the big surprise. We checked out as required with no issues and returned home. However, upon checking to ensure that we were charged the proper rate, my card issuer informed me of an unauthorized (unknown) charge of nearly $100.00 that was charged to our card without our knowledge? This is a charge for damages that you are normally informed of. Not only we were not informed of this charge, it DOES NOT APPEAR anywhere on our hotel receipt??? What happens to all of this money for unknown charges? I fully intend to make sure that my money is returned. I also intend to investigate the reason that such charges were not documented on my receipt. Something smells really fishy here! Finally, I will say that our shower, mini-fridge, and breakfast were above average at similar hotel chains. However, being veteran guests of Comfort Inn's for many years our room wasn't even close to average. Good luck, take your chances on this one. ***NOTE*** As of the writing of this review, I have not yet had a return email response from hotel management. J.