faith246
22 de setembro de 2024
We stayed in the building across the road, room 1565. When I booked I requested a quiet room but this was not. There was an 'open air' club called 'Club Summer Garden' a few roads down. I found it difficult to sleep. Also at 3.30pm every night, when they were about to close, the music suddenly became louder and the music even made it into my dreams. We should have moved rooms but the kids and my other half were not as bothered as I was, and they were settled. At 4am one morning I woke up to a really loud continuous sound. The windows were vibrating. I went on the balcony to see what was happening and the balcony was vibrating. I called reception to complain and soon after all the electrics were turned off and started back up again and the sound went. It must have been an air conditioning unit or a generator. I did not receive a phone call back or apologies from management. The only good thing regarding noise was that we didn't hear anything from the rooms either side of us. Sleep issues aside, if we had a room in the main building (further from the club), we would come back again. The food (buffet dinner, lunch (burgers from the pool bar or fresh wood fired pizza near the beach,) breakfast, and al a carte) and entertainment were good. The kids were happy (age 5 and 8), they loved the slides, all 7 of them. The 5yr old liked the kids club. We enjoyed the beach and evening entertainment. Our favourite night was a live band, the kids favourite night was a foam party. We took a private transfer to and from the airport which made it more pleasant. We appreciated the daily re-stocked mini-bar, which really was a treat.
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