Jl. Mulawarman No.171, Pelabuhan, Kec. Samarinda Kota, Kota Samarinda, Pelabuhan, Samarinda Kota, East Kalimantan, 75112, IndonesiaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.6/5
Ótimo
75 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.6
Atendimento4.5
Limpeza4.7
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Todas as avaliações(75)
Avaliações positivas(75)
Avaliações com fotos/vídeo(22)
Estadia excelente!(12)
Proprietário cordial(8)
Excelente localização(8)
Café da manhã delicioso(4)
Usuário anônimo
Quarto superior king
Hospedou-se em set 2024
Negócios
3 avaliação
5.0/5
Excepcional
Publicado em 23 out 2024
I have stayed at Mercure Hotel several times, and it has always been very pleasant and impressive. The service is friendly, the facilities are very complete and excellent, and the breakfast menu offers a wide variety of delicious options. The hotel price is a bit pricy, but it’s worth it for the service and facilities. Thank you.
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Resposta da propriedade: Dear Sir/Madam,Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. We are extremely glad to hear that our hotel and the genuine service extended by our team impressed you during your latest visit with us. Your kind words and review truly made our day. It is great to hear that you enjoy our fasiclities ,servirces, also the food we offered in our restaurant.Once again, we really appreciate your kind commendations, and we are all looking forward to seeing you back again in the not-so-distant future.Best regards,Seto MarsonoGeneral Manager
a4dable2travel
Quarto luxo (Deluxe King Room)
Hospedou-se em set 2024
Negócios
10 avaliação
4.0/5
Muito bom
Publicado em 22 nov 2024
Love the cleanliness , will be back in near future. Pls give more promo in future.
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Resposta da propriedade: Dear Valued Guest,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
Resposta da propriedade: Dear Mr. Muhammad Nazriel,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
Nusa Ade
Suite King Deluxe com Vista Rio
Hospedou-se em jun 2024
Negócios
18 avaliação
4.7/5
Incrível
Publicado em 21 set 2024
Very nice and clean hotel and very good location on earth beyond expectation
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Resposta da propriedade: Dear Mr. Nusa Ade, Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
Teow Sugio
Quarto Superior com 2 Camas Individuais
Hospedou-se em jul 2024
Negócios
5 avaliação
5.0/5
Excepcional
Publicado em 5 out 2024
One of top hotel in Samarinda. Breakfast is marvellous with many menu to choose. Staff also very friendly and helpfull
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Resposta da propriedade: Dear Mr. Teow,Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. We are extremely glad to hear that our hotel and the genuine service extended by our team impressed you during your latest visit with us. Your kind words and review truly made our day. It is great to hear that you enjoy our fasiclities ,servirces, also the food we offered in our restaurant.Once again, we really appreciate your kind commendations, and we are all looking forward to seeing you back again in the not-so-distant future.Best regards,Seto MarsonoGeneral Manager
mahdy
Quarto superior king
Hospedou-se em jul 2024
Negócios
90 avaliação
5.0/5
Excepcional
Publicado em 6 set 2024
good hotel location, good food, cleanliness
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Resposta da propriedade: Dear Mr. Mahdy,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
Danila Vershinin
Quarto superior king
Hospedou-se em dez 2023
Família
3 avaliação
4.0/5
Muito bom
Publicado em 18 jan 2024
I have enjoyed the Sky House restaurant in the hotel. The western food is quite good, it is not spicy. The staff is friendly and accomodating.
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Resposta da propriedade: Dear Mrs. Danila Vershinin,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Riganda Togatorop General Manager
Brian L.
Quarto Superior com 2 Camas Individuais
Hospedou-se em dez 2023
Negócios
11 avaliação
5.0/5
Excepcional
Publicado em 16 jan 2024
Very cozy place to stay at, there is a mall below, hotel has all the facilities you need. Room is very nice and comfortable, there is a sofa bed in the room for extra bed
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Resposta da propriedade: Dear Mr. Brian L.Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Riganda Togatorop General Manager
Usuário convidado
Quarto superior king
Hospedou-se em mar 2024
Negócios
21 avaliação
4.0/5
Muito bom
Publicado em 6 mai 2024
Going there for business trip. Great location close to the airport.
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Resposta da propriedade: Dear Valued Guest,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Achmad SafrudinEAM i/c General Manager
Pilgrimage
Quarto luxo (Deluxe King Room)
Hospedou-se em nov 2023
Família
26 avaliação
4.2/5
Muito bom
Publicado em 4 jan 2024
Great stay for staycation with family. Located just in the heart of the city
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Resposta da propriedade: Dear Pilgrimage,Thank you for your wonderful review! We’re so glad to hear that you had a great staycation with your family at Mercure Hotel Samarinda. It’s fantastic that you enjoyed our central location in the heart of the city, making it convenient for your stay.We look forward to welcoming you and your family back for another memorable stay!Best regards,Seto MarsonoGeneral Manager
Yudhdyt
Quarto superior king
Hospedou-se em jun 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 14 jul 2024
No komen overall joss 👍
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Resposta da propriedade: Dear Mr. Yudhdyt,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
Natali Chandra
Quarto luxo (Deluxe King Room)
Hospedou-se em abr 2024
Negócios
28 avaliação
5.0/5
Excepcional
Publicado em 27 mai 2024
Comfortable and good service
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Resposta da propriedade: Dear Mrs. Natali Chandra,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
anto.dwibudi
Quarto superior king
Hospedou-se em jun 2023
Negócios
5 avaliação
4.5/5
Ótimo
Publicado em 4 ago 2023
Good Hotel For Me, Specialliy in food when breaffast and Service of staff
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Resposta da propriedade: Dear Mr. Anto Dwi Budi,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Riganda TogatoropGeneral Manager
Usuário convidado
Quarto superior king
Hospedou-se em ago 2022
Negócios
1 avaliação
5.0/5
Excepcional
Publicado em 12 out 2022
i was very pleasantly surprised variety of the food for the breakfast. They provide a huge variation of quality food. The design of the hotel is very2 nice, its is very comfortable and relaxing from the minute you walk in. Staffs were very friendly and helpful. The room was very2 clean as well. Very2 pleased with my stay and will definitely recommend them to any friends going to Samarinda
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Resposta da propriedade: Dear Value Guest,Thank you so much for your kind and detailed review! We are thrilled to hear that you had such a positive experience at Mercure Hotel Samarinda. It’s wonderful to know that you enjoyed the variety and quality of our breakfast, the design and comfort of the hotel, as well as the friendliness of our staff.We greatly appreciate your recommendation and are so pleased that you found your stay relaxing and enjoyable. We look forward to welcoming you back and providing another exceptional experience in the future!Best regards,Seto MarsonoGeneral Manager
Rahmad Hidayat BPN
Quarto superior king
Hospedou-se em jul 2023
Família
1 avaliação
4.7/5
Incrível
Publicado em 15 nov 2023
Comfy room, great breakfast!
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Resposta da propriedade: Dear Mr. Rahmad Hidayat BPN, Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Riganda Togatorop General Manager