Golden Sands Resort Motel

If there was a zero I would give one. Room was filthy, floor was so so dirty. We had 2 forks in our room and a million plates. Maybe they should do a room check after check out to ensure each suite has items. Anyways that won't save anything anyways as we will never be back. Someone pooped in the pool thank god we never thought about going in as we had no idea how sanitary it was. Garbage everywhere, bbq areas were filthy. The laundry room was piled up and looked like there was zero clean towels. They actually were smelling them before handing them out!! Golden Sands since Heidi has left time to shut it down. Oh and the parking lot has become a scrap yard for items that are broken in rooms.

The only thing decent about this place is the location - directly across from the beach, above the ice cream shop and next door to a great restaurant. That’s where the positives end. The room was disgustingly dirty. It appears maintenance of the exterior building and rooms is a low priority. Stay elsewhere!

Disgusting! ******* shame on you! Want to sleep in my car! Service friendly, nothing against service BUT UGH, YUK! 😱😭 We could not sleep there and so we left. There was no one to talk to about it. No one to talk to about a refund! My friend is trying through *******. I will try to upload pictures of dirty lampshade, oily furniture, dirty counter floor from wads of dust coming out of air conditioner that was on the counter with microwave on top of it. No security of any kind. I didn't know the pool was that big concrete structure that needed to be climbed up to. Wish we had reviewed some of the other reviews first. Money down the drain. For $20 more stayed at a beautiful hotel in Kelowna last minute booking.

One of the worst hotels to date. The owner has no regard for the safety of its visitors or employees. With absolutely no security or camera system on site it has become unsafe for children, families, and the public and needs to be shut down. The labour board among other agencies need to get involved before another poor soul dies here and or someone or an employee gets seriously hurt. Should not be in operation.

This is the worst place I have ever stayed. Dealing with owners, management and staff all had the same result; nobody cares. We got put in the wrong room and overcharged for what I originally booked. We had no soap, shampoo etc and when I asked for some was told 'the hotel doesn't provide any'. The air conditioning could not be adjusted and the room was so cold with no additional blankets and the bed was the most uncomfortable lumpy 'mattress' I have ever had the displeasure of lying on. At one point the water was shut off and when I asked about it apparently they were to have mentioned that. We stayed one night and that was one night too many. The pictures provided for the site definitely do not show what you are getting. I would tell everyone I know to avoid this place no matter the cost and I am not even a hotel snob.

Poor service, room was flooded. Moved to different room, wasn’t clean. Hotel was empty too. We’ve stayed around the world, by far worst accommodation I’ve ever seen. On top of that, not even an apology from the staff, they just recommended we try another room. Motel isn’t worth $80/night

Disappointing to say the least. Been coming here since I was kid. The room was nice and spacious, so good on that part; however, it was SO dirty. Caked on dirt on all baseboards, walls, ceilings, etc. The shower towels looked like they weren't washed (there was crusty stuff on them).. The fridge was very loud and was dripping water from the inside so our groceries got all wet. Our room had no blinds in the front window, aka no privacy. My sister was sleeping in the living room on the pullout sofa (which was so dirty - photos below) and we had to make something with one of our two blankets to cover the window. When we told the front desk about it, they told us they couldn't get anybody there to put them up until the day we leave. Not helpful or understanding at all about how uncomfortable it is to have your front window fully open to everyone else in the motel walking by your room 24/7. Seems the rooms (at least the one I was in) are not well maintained at all and it seems the staff don't care about it or the satisfaction and comfortability of the guests.

We have been to Penticton for the last 10 yrs. The pool was NOT heated, and so dirty. We booked a suit with 2 queen beds it does state subject to change, which we've never had happen. On check in we got a room with 1 bed, 1 pullout couch, not a suite. For seasonal high price it was so disappointing.

The facade is quite dated and the motel needs a lot of work but the rooms are surprisingly alright. The beds are large and comfortable, the TV is up-to-date, and the rooms are mostly clean. The service is brilliant. The lady managing the front desk was there for our every need. The location is one of the best along the *****. However, the toilets were dark and small, the exterior walkways are falling apart, and the blinds are broken so privacy is non-existent. Although the toilet wasn't an issue at all, I was surprised the blinds were in such condition and the manager had no way of fixing them. Credit to the manager, she offered us an alternative room during a very busy period and got us sorted.