Panareti Coral Bay Resort

Pas de gel douche ni de shampoing, ne rend pas service quand on leur demande. Un peu déçue. Piscine extérieur en travaux

Would give 0 if I could. I stayed here from 20th August 2024 until 17th September 2024 in a studio. Upon arrival I noticed the images on the website are older and the hotel was not in the best condition, however, with the cheap prices this is to be expected. The pool bar was also closed the entire duration of my stay. My air-conditioning did turn on however barely made a difference, not falling below 27°C the entire first week. I did not tell the reception at first as I assumed that, like everything else in this hotel, it was just old and in need of replacement and all rooms would be the same. There were a few minor problems (electric cut out etc.) and one of the men from reception came up to fix the fuse, I mentioned the A.C and he told me this was not normal and would have somebody come to look at it. After a few days nobody had came to check it so I went back down to reception, where I was told someone would be sent in the morning. The next afternoon, someone came to look at it, for about 1 second and said he would send someone else to fix it, then left. A couple of days later I went to stay a couple of nights Limassol (a different city), upon my return the air conditioning was still not working properly. Now 2 weeks after I was first told it would be fixed, I went and asked the manager, she send 2 people straight away and they fixed it within seconds. Considering it was such an easy fix and the maintenance people had been around my entire stay so far, I was wondering why it took 2 weeks and me speaking to 4 different people for someone to actually fix it (3 weeks into my 4 week stay). While on the way from reception to my room with a maintenance lady stopped, pulled a plaster off her foot and threw it on the floor less than a metre away from a bin (photo attached). Firstly, this is disgusting in anyway, however, right in front of a guest just shows the lack of respect for hygiene from staff in this hotel. A week later, this plaster was still there on the floor (also attached). One evening I saw a mouse running round in my room (photo attached), although I’m sure good hygiene would help, I understand they are small and can get in through small spaces. However, I am seriously unhappy with how this situation was dealt with, or should I say not dealt with. I went down to reception and told the man, to which he shrugged his shoulders and said “there’s nothing I can do”. I clearly was unhappy with this response so he elaborated saying “we’re fully booked and I’m the only person working, so I can’t help you, it’s not a lion, you can leave it until tomorrow”. This response is not only rude, but unacceptable and lazy, it is the hotel’s responsibility to sort this out and not expect a guest to cook, eat and sleep in a room with a mouse running around. The mouse could have diseases, excrete and urinate in my room, as well as chew and damage my things. I went back and asked if he could at lease get a broom or something to shoo it out onto the balcony,

All I can say is you don’t get what is advertised. It’s run down and very rude staff except form Alex who was very helpful. No gum or sauna no hairdryer not even soap in the rooms .very basic! Pool area is nice and I was lick to meet some great people but I don’t think I stayed in my room at all- only for sleep. The bar and reception and shop staff are just one or two people so it take ages to get served sometimes .cypress is amazing and so is coral bay. If you just want a bed to sleep in then this is your place. Food was awful - eggs were green! Chips were good so I lived off them all week. It’s very no frills and probably used to be a good place to stay but it’s lacking tlc. If you come then do self catering! Go the nearest supermarket and get some bits. Anyways had a lovely holiday and will be back just not here

Hotel very dated and in need of maintenance and TLC urgently Food - breakfast and lunch had choices but evening meal was unacceptable choices of food need to be addressed urgently We had 3 rooms and all had maintenance issues Hotel staff was excellent trying to help with limited service as they were having to cover restaurant, bar and having to cover reception at times as only having 1 member of staff to cover all areas At the present time until they spent money on this hotel to get all maintenance issues completed and some TLC to the building I would not recommend this hotel

We arrived at 2am after having travelled for 14hrs. Had to wait 10mins in reception for anybody to appear, only to to hanged our keys and given vague directions to where our room was. Breakfast was of limited choice and poor quality. In our room, one light was constantly flickering, and had a several electric shocks off the bathroom light switch. No mattress protector on bed, so a think grey sheet separating us from the body fluids and dead skin cells of the hundreds of people before us that had slept there. All bedding, towels etc an off grey that might of been white at some point. Pillows had been washed so many times that the stuffing had broken off into hard lumps, and stained with God knows what. Walls with loose plaster, and grime in sinks and baths. Dirt at floor level around skirting (probably been mopped with dirty water) . Please do your research before booking here!

I’ve just got back after spending a week at this fabulous hotel. I can’t praise the staff enough from Eve who checked me and my Boys in, she was so helpful and so nice. I need to thank her she bent over backwards to give us the accommodation we wanted then there was Katerina, what an amazing lady she is so warm so friendly if every hotel had a Katerina every holiday everyone took would be amazing as that’s what she did, She made sure my holiday with my Boys was amazing. Nicholas was always on hand with a nice smile and a friendly welcome and then there’s Jake a lovely young man so polite so well mannered and once again so friendly, his mum should be so proud. And I can’t forget Christina and Derek the chef and believe me the food is amazing. I ate so well and such great value for money. My son actually said the omelette was better than the one he had in New York but I must mention Spiros what an amazing man, his a machine a true Spartan of a man. I must thank him so much he made my holiday great, thank you so much. If you’re going within the next few weeks, you’re sure to bump into the entertainment guy Martin he’s a lovely chap who is full of information so please say hello to him. Please ignore any bad reviews as this hotel is truly a place of kindness and beauty. The pool is outstanding. My children loved it here we felt home from home. I can’t wait to get back out there . This hotel is a must, you must go you must experience the wonderful hospitality the wonderful food and a fabulous location. Thank you all for the best holiday and experience and warmth I’ve ever felt on any of my holidays ever you are outstanding all of you.