SUN & MOON, Riverside Hotel

Avaliações do SUN & MOON, Riverside Hotel

SUN & MOON, Riverside Hotel

Waterfront, Norodom Blvd. (Near Phreak Monivong Bridge), Village 10 Sangkat Tonle, Khan Chamkar Mon, Phnom Penh, 12301, CambodiaVer detalhes do hotel
SUN & MOON, Riverside Hotel
SUN & MOON, Riverside HotelSUN & MOON, Riverside HotelSUN & MOON, Riverside Hotel
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1 noite

Avaliações dos hóspedes

4.3/5
Muito bom
173 avaliação
Avaliações verificadas
Agradável e bem localizado4.3
Comodidades4.3
Atendimento4.2
Limpeza4.4
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Todas as avaliações(173)
Avaliações positivas(165)
Avaliações com fotos/vídeo(34)
Estadia excelente!(38)
Café da manhã delicioso(15)
Ótimas comodidades(14)
Ótimo para viagens a negócios(12)
Vista bonita(12)
Ambiente elegante(9)
Excelente localização(9)
Quieto e confortável(6)
Avaliações negativas(8)
andy
Quarto Deluxe com Cama King-size
Hospedou-se em jan 2025
Casal
1 avaliação
4.7/5
Incrível
Publicado em 9 jan 2025
A Wonderful Stay at Sun and Moon Hotel My spouse and I recently had the pleasure of staying at the Sun and Moon Hotel, and it truly exceeded our expectations. From the moment we arrived, we were greeted with warmth and hospitality, setting the tone for a relaxing and memorable stay. The hotel’s location was perfect, offering easy access to key attractions while providing a peaceful and serene atmosphere. Our room was spacious, clean, and beautifully decorated, with all the amenities we needed for a comfortable stay. The bed was incredibly cozy, ensuring a restful night’s sleep. The staff went above and beyond to ensure our needs were met. From offering helpful local tips to accommodating any special requests, they made us feel like valued guests throughout our stay. One of the highlights was the hotel’s restaurant, where we enjoyed delicious meals. The breakfast spread was varied and satisfying, and the ambiance of the dining area made each meal feel special. We also took advantage of the hotel’s spa services, which were absolutely wonderful. The relaxation area was tranquil, and the treatments were rejuvenating, providing the perfect way to unwind after a day of exploring. Overall, our experience at Sun and Moon Hotel was outstanding. It provided the perfect setting for a romantic getaway, and we would highly recommend it to anyone looking for a peaceful and luxurious retreat. We can’t wait to return!
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Resposta da propriedade: Dear Andy,Greetings and thank you for the wonderful description of our hotel which you have discovered. We are happy that you enjoyed a relaxed massage in tranquility and that the treatments were rejuvenating in the Well Spa. Your view on our location as perfect is rightly so, as we are very close by the city and all attractions, not forgetting situated in a peaceful and serene atmosphere, which was very comfortable, as you enjoyed a peaceful sleep on the wonderfully comfy bed. It was also nice to know that you enjoyed the delicious meals at breakfast too. We humbly look forward to welcoming you back to the Sun & Moon Riverside Hotel soon. Warm Regards CDSChris De Silva
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Aiza
Quarto Deluxe com Cama King-size
Hospedou-se em jan 2025
Casal
64 avaliação
5.0/5
Excepcional
Publicado em 26 jan 2025
Very clean and cute hotel , will back again
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Resposta da propriedade: Dear Aiza Greetings and thank you for the great and nice compliments we receive from you. We greatly appreciate it and we look forward to welcoming you back to the hotel soon. Warm Regards CDSChris De Silva
Farah
Deluxe 2 Cama Individuais
Hospedou-se em out 2024
Negócios
1 avaliação
5.0/5
Excepcional
Publicado em 27 out 2024
I had the pleasure of staying at this hotel recently, and my experience was truly exceptional. From the moment I arrived, the staff made me feel welcome and at ease. The rooms were clean, comfortable, and well-maintained, offering everything I needed for a relaxing stay. I would like to especially thank Chenda from the customer service team for her kindness and professionalism. She went above and beyond to ensure my stay was comfortable, always ready to assist with a smile. Her warm hospitality and attention to detail truly made a difference in my experience. I highly recommend this hotel for anyone visiting the area, and I’m grateful for the amazing service provided, particularly by Chenda. I will definitely return for another stay!
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Resposta da propriedade: Dear Farah,Greetings and thank you very much for your kind words on our hotel and on our staff members, especially Chenda - who really took great care of you. Rest assured we will share your positive feedback with Chenda and the whole team. We do look forward to welcoming you back again soon.Warm RegardsCDSChris De Silva
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Usuário convidado
Deluxe 2 Cama Individuais
Hospedou-se em jun 2024
Negócios
1 avaliação
3.7/5
Publicado em 26 jun 2024
The booking with Trip.com came like a breeze. It's customer support is also very responsive, and has arranged for my quick check-in upon arrival at Sun & Moon. I was quite disappointed with the Hotel as I was not granted a very late check-out, since my flight is still by midnight, the same time of my arrival 3 days before. But, it was a pleasurable stay overall, as I enjoyed the Well Spa after check-out, to while away sometime before leaving for the airport.
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Resposta da propriedade: Greetings and thank you for your kind feedback, we are sorry that we could not grant you a very Late Check-out as we were running full and we needed the rooms for the next reservation. We sincerely hope that you understand as you mentioned a very late check-out. We would have been able to grant you an hour later but since you mentioned very late check-out we could not meet your expectations as we have another booking as well. We are truly sorry we could not do it for you, My apologies Sir.Warm Regards CDSChris De Silva
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THAV
Quarto Deluxe com Cama King-size
Hospedou-se em nov 2024
Negócios
3 avaliação
5.0/5
Excepcional
Publicado em 7 nov 2024
Affordable price
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hk wang
Deluxe 2 Cama Individuais
Hospedou-se em jun 2024
Negócios
2 avaliação
5.0/5
Excepcional
Publicado em 13 jun 2024
Good service and Vee is very kindly to help us. We will choice this hotel next trip in Phnom Penh.
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Resposta da propriedade: Dear HK Wang Greetings and Thank you for the wonderful comments on our hotel and that you enjoyed the services of our team and also the kind help from Vee to make your stay at Sun & Moon Riverside Hotel a pleasant and enjoyable one. We do hope to see you back again and look forward to serving you.Warm Regards CDS Chris De Silva
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Usuário convidado
Deluxe 2 Cama Individuais
Hospedou-se em out 2024
Negócios
1 avaliação
5.0/5
Excepcional
Publicado em 28 out 2024
I really enjoyed my staying! The staff were friendly and helpful, making us feel right at home. The hotel had great facilities, including a wonderful spa and delicious restaurants. Everything was clean and comfortable.
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Resposta da propriedade: Greetings and thank you very much for the wonderful compliments and that you enjoyed your stay which was made complete with a wonderful Spa, a delicious restaurant, great facilities and last of all, friendly and helpful staff members in a clean and comfortable environment. We thank you for you feedback and we will definitely share your comments with the whole team. Looking forward to serving you again.Warm RegardsCDSChris De Silva
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Usuário convidado
Quarto Deluxe com Cama King-size
Hospedou-se em out 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 28 out 2024
My stay was great! Helpful staffs with smile, and my room was clean. The gym has plenty of equipments and a nice space to exercise. I do recommend this hotel!
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Resposta da propriedade: Greetings and thank you for your wonderful comments on our staff members and that you enjoyed yourself in the gym with so many equipment for your exercises. Overall you had a fantastic stay and we look forward to welcoming you back to us soon.Warm Regards CDSChris De Silva
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Usuário convidado
Quarto Deluxe com Cama King-size
Hospedou-se em out 2024
Negócios
1 avaliação
5.0/5
Excepcional
Publicado em 28 out 2024
I had a fantastic experience staying in this hotel. The room was comfortable and suitable for both business and pleasure. Staffs were helpful and nice. I will definitely return.
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Resposta da propriedade: Greetings and thank you very much for the nice compliments and we are glad you had a wonderful and fantastic experience here in the hotel with our warm and friendly staff members which made your stay very enjoyable. We do look forward to welcoming you back again soon.Warm Regards CDSChris De Silva
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Knyw
Deluxe 2 Cama Individuais
Hospedou-se em out 2024
Negócios
5 avaliação
5.0/5
Excepcional
Publicado em 17 nov 2024
Awesome staffs!! Friendly and professional.. excellent ambience and environment.. great facilities and services
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Usuário convidado
Deluxe 2 Cama Individuais
Hospedou-se em dez 2024
Viaje com amigos
1 avaliação
4.7/5
Incrível
Publicado em 9 dez 2024
Staff are nice , good view, internet is very fast, the room is quiet big
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Resposta da propriedade: Dear GuestGreetings and thank you very much for the positive comments and we are happy to note that the internet was fast, room was big and quiet, with a good view and that our staff members were nice and helpful. Thank you once again and we hope to see you back to Sun & Moon Riverside Hotel soon.Warm Regards CDSChris De Silva
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Shark Nguyen
Quarto Deluxe com Cama King-size
Hospedou-se em fev 2024
Viaje com amigos
13 avaliação
3.0/5
Publicado em 24 fev 2024
I checked in at 3am but when i received the key and open the room the electric is not working. I must waiting for 30 mins to check key card and electric. I dont know why the hotel before guest check in do not check the room first with 4 star hotel... Very bad experience for this hotel
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Resposta da propriedade: Dear Shark Nguyen - We are very sorry that you had to experience this - however we apologize for the inconvenience caused and hope that the card was inserted properly in our key card slot. We do room check prior to guests checking in and we do hope to see you again so that we can make up for the shortfall in service. Warm Regards - CDS
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Usuário convidado
Quarto Deluxe com Cama King-size
Hospedou-se em jun 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 20 jul 2024
Very Nice view Hotel
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Resposta da propriedade: Dear Sir / Madam Greetings and thank you for the excellent comments on the nice view of the hotel, overlooking the river with the wonderful Infinity Pool. We will share your positive comments with all our team members, and we do look forward to serving you again on your next visit. Warm Regards CDSChris De Silva
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Billy Wu
Deluxe 2 Cama Individuais
Hospedou-se em jul 2024
Negócios
9 avaliação
5.0/5
Excepcional
Publicado em 25 jul 2024
This is a new hotel. All facilities are new. Rooms are nice and neat! Enjoy staying there.
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Resposta da propriedade: Greetings and thank you very much for the wonderful comments on the rooms and the hotel facilities and you had an enjoyable stay. Warm Regards and hope to see you again soonCDSChris De Silva
Tuan Vu
Quarto Deluxe com Cama King-size
Hospedou-se em set 2024
Casal
3 avaliação
5.0/5
Excepcional
Publicado em 9 set 2024
Great hotel with riverside at phnompenh, staff friendly, room clean.
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Resposta da propriedade: Dear Tuan Vu Greetings and thank you for your positive comments on the hotel, the room cleanliness, the friendliness of the staff and the wonderful views of the river and the Infinity Pool. We do look forward to welcome you back to this hotel in Phnom Pehn, Cambodia.Warm Regards CDS Chris De Silva
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