Avaliações do Proud Phuket, Naiyang Beach

Resposta da propriedade: Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with your reservation, the check-in process, and the lack of attentiveness at our poolside bar. This is not the standard of service we aim to provide, and we deeply regret that we fell short of your expectations.Please rest assured that your concerns have been shared with our management team, and we are taking immediate steps to address these matters. Your feedback is invaluable in helping us improve and ensure a better experience for all our guests.We hope you might consider giving us another opportunity in the future to provide you with the level of service and hospitality you deserve.Best regards,Paul-Resort Manager

Resposta da propriedade: Dear Seethul Ashna,,Thank you for sharing your feedback about your recent stay with us. We’re pleased to hear that you appreciated the modern design and infrastructure of our hotel, but we’re truly sorry to learn about the challenges you faced during your visit.We sincerely apologize for the language barrier you experienced at the front desk. While our team is continually working to improve their communication skills to better assist our international guests, your feedback highlights an area where we can do more. We will ensure further training is provided to enhance our service quality.Additionally, we deeply regret the delay in preparing your room and the issue with sand on the bed. This falls short of the standards we strive to deliver, and we will address this with our housekeeping team to ensure such oversights are avoided in the future.Thank you for bringing these matters to our attention. Your feedback is invaluable in helping us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Warm regards,Paul-Resort Manager

Resposta da propriedade: Dear Valued Guest, Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and had such a positive experience. Your kind words are a great motivation for our team to continue delivering excellent service to all our guests. We truly appreciate your support and hope to welcome you back for another wonderful stay soon. Please do not hesitate to reach out to us if there's anything we can do to make your next visit even more memorable. Warm regards, Paul-Resort Manager

Resposta da propriedade: Dear Valued Guest,Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and had such a positive experience. Your kind words are a great motivation for our team to continue delivering excellent service to all our guests.We truly appreciate your support and hope to welcome you back for another wonderful stay soon. Please do not hesitate to reach out to us if there's anything we can do to make your next visit even more memorable.Warm regards,Paul-Resort Manager

Resposta da propriedade: Dear Valued Guest,Thank you for sharing your feedback with us. We’re delighted to hear that you found our location convenient, with easy access to both the beach and the airport, and that you felt your stay offered good value for money.We’re also pleased that you enjoyed the cleanliness of your room and appreciated the pleasant surroundings, as these are aspects we prioritize for our guests’ comfort.While we’re glad the overall experience met your expectations, we’ve taken note of your comment about the limited breakfast options. Your feedback is important to us, and we’ll review ways to improve the variety and quality of our breakfast offerings.Thank you once again for your review. We hope to have the opportunity to welcome you back in the future for an even better stay.Warm regardsPaul-Resort Manager

Resposta da propriedade: Dear Valued Guest,Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and had such a positive experience. Your kind words are a great motivation for our team to continue delivering excellent service to all our guests.We truly appreciate your support and hope to welcome you back for another wonderful stay soon. Please do not hesitate to reach out to us if there's anything we can do to make your next visit even more memorable.Warm regards,Paul-Resort Manager

Resposta da propriedade: Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with your reservation, the check-in process, and the lack of attentiveness at our poolside bar. This is not the standard of service we aim to provide, and we deeply regret that we fell short of your expectations.Please rest assured that your concerns have been shared with our management team, and we are taking immediate steps to address these matters. Your feedback is invaluable in helping us improve and ensure a better experience for all our guests.We hope you might consider giving us another opportunity in the future to provide you with the level of service and hospitality you deserve.Best regards,Paul-Resort Manager

Resposta da propriedade: Dear Valued Guest,Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and had such a positive experience. Your kind words are a great motivation for our team to continue delivering excellent service to all our guests.We truly appreciate your support and hope to welcome you back for another wonderful stay soon. Please do not hesitate to reach out to us if there's anything we can do to make your next visit even more memorable.Warm regards,Paul-Resort Manager

Resposta da propriedade: Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with your reservation, the check-in process, and the lack of attentiveness at our poolside bar. This is not the standard of service we aim to provide, and we deeply regret that we fell short of your expectations.Please rest assured that your concerns have been shared with our management team, and we are taking immediate steps to address these matters. Your feedback is invaluable in helping us improve and ensure a better experience for all our guests.We hope you might consider giving us another opportunity in the future to provide you with the level of service and hospitality you deserve.Best regards,Paul-Resort Manager

Resposta da propriedade: Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with your reservation, the check-in process, and the lack of attentiveness at our poolside bar. This is not the standard of service we aim to provide, and we deeply regret that we fell short of your expectations.Please rest assured that your concerns have been shared with our management team, and we are taking immediate steps to address these matters. Your feedback is invaluable in helping us improve and ensure a better experience for all our guests.We hope you might consider giving us another opportunity in the future to provide you with the level of service and hospitality you deserve.Best regards,Paul-Resort Manager

Resposta da propriedade: Dear Valued Guest, Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and had such a positive experience. Your kind words are a great motivation for our team to continue delivering excellent service to all our guests. We truly appreciate your support and hope to welcome you back for another wonderful stay soon. Please do not hesitate to reach out to us if there's anything we can do to make your next visit even more memorable. Warm regards, Paul-Resort Manager

Resposta da propriedade: Dear Valued Guest, Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and had such a positive experience. Your kind words are a great motivation for our team to continue delivering excellent service to all our guests. We truly appreciate your support and hope to welcome you back for another wonderful stay soon. Please do not hesitate to reach out to us if there's anything we can do to make your next visit even more memorable. Warm regards, Paul-Resort Manager

Resposta da propriedade: Dear Valued Guest, Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and had such a positive experience. Your kind words are a great motivation for our team to continue delivering excellent service to all our guests. We truly appreciate your support and hope to welcome you back for another wonderful stay soon. Please do not hesitate to reach out to us if there's anything we can do to make your next visit even more memorable. Warm regards, Paul-Resort Manager

Resposta da propriedade: Dear Valued Guest, Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and had such a positive experience. Your kind words are a great motivation for our team to continue delivering excellent service to all our guests. We truly appreciate your support and hope to welcome you back for another wonderful stay soon. Please do not hesitate to reach out to us if there's anything we can do to make your next visit even more memorable. Warm regards, Paul-Resort Manager