The Naka Phuket, a member of Design Hotels

Great service, staffs were very friendly and i feedback about the bidet that was leaking w water and the guy came to repair so quickly! The breakfast was good and the view was great too

well designed not exactly easy get around but manageable excellent service friendly staff

Been returning to this resort in the last 10 years! Awesome view from the villa, great privacy, great service and private beach It’s also only 15 minutes drive to Patong.

I didn't read any reviews before booking this hotel which I in hindsight probably should have. The resort is beautifully designed but a lot of parts seem like they have not been renovated for a long time. My initial hotel room was located very close to the restaurant and beach area. The location of the room was great which is probably the reason why the hotel gave me the room in the first place. However, it must be one of the most frequented rooms from what the interior looked like. From the wooden floors to the living room table, the wooden wardrobes and black tiles. Everything was either scratched, lost parts of the paint or told other stories of heavy usage. Even the shower handle was loose. Which is just not what you expect when you book a hotel in this price range that is a member of design hotels. That being said, when I reached out to reception to discuss the room, a member of the staff arrived within 10 minutes to show me around the resort, so I could take a look at other rooms. I ended up upgrading myself (with a very special deal that the hotel offered) into a superior room category and had the best stay after. The staff was very attentive and helpful in any situation and clearly did their best to make up for some flaws. I enjoyed meals in both restaurants, room service, I worked out in the gym, attended activity classes and had some spa treatments. All to my complete satisfaction. I wished I had checked into my second room right away because if I did, my overall experience would have been a lot different. Thanks again to all of the staff, you're doing an amazing job.

Pros: Checked into a one bedroom villa with three kids, not all hotels allow this. Quite spacious villa (beachfront pool villa). Large pool. Large area of the villa itself. Fresh enough furniture and repairs. Large pool at the restaurant. Few people. Good beach. Convenient app for communication with staff, ordering food, calling a buggy. Cons Breakfasts - modest assortment, mock juices, extremely strange for five stars in Thailand. A spider climbed into the hotel, quite large, accidentally discovered at night. At the villa the sunbeds and cabana in bird droppings. The loungers on the beach are cheap and uncomfortable. There is no service in the common area, they don't even offer a bottle of water. Translated with DeepL.com (free version)

We had a wonderful stay in their beach front villa. The staff and service was impeccable and the buffet breakfast was one of the best we have experienced. The infinity pools and beatuful grounds overlook a prestine private beach. Looking forward to staying at the Naka again.