Avaliações do Pullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear Tanche,Thank you for taking the time to tell us about your experience at the Pullman Phuket Arcadia Naithon Beach. We also value you sharing your feeling and sorry for the small technical issues which impacted on your experience, lease allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear EW. White,Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay with us, particularly the location, our friendly staff, and the breakfast offerings. It’s great to know you had a fantastic time relaxing within our spacious hotel with beautiful views.We also value your comments on the dinner options and the pricing. Please rest assured that we will review our dinner menu to improve the choices and flavors. We strive to offer competitive pricing, and your feedback helps us continue to deliver an exceptional experience for all of our guests.We truly appreciate your recommendation and look forward to welcoming you and your friends to Pullman Phuket Arcadia Naithon Beach in the future.Our Beach House - Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear Nicky,Thank you for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay at our resort and that our helpful staff, delicious food, and great pools contributed to your positive experience. We truly appreciate your feedback and are delighted to know you would return for another stay.We look forward to welcoming you back soon!Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear Gustavo,Thank you for your excellent review! We’re thrilled to hear that our Grand Deluxe Room met your family’s needs and that you enjoyed the comfort, design, and amenities of the hotel. It’s wonderful to know that our pool and gym were highlights of your stay as well.We truly appreciate your kind words about our staff; they take great pride in providing attentive service.We’re sorry to hear that the beach did not meet your expectations during your visit. While we strive to maintain a clean environment, we understand that external factors can sometimes impact the beach experience.We hope to welcome you and your family back for another enjoyable stay in the future!Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear Matthew,Thank you so much for your wonderful feedback! We are thrilled to hear that you had a perfect stay with us in our Deluxe Room.It is fantastic to know that you enjoyed our exceptional service, delicious dining options, and the outstanding facilities, including our swimming pools and gym. Your kind words inspire our team to continue delivering the best experiences for our guests.We look forward to welcoming you back on your next visit to Phuket!Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear Leon77,Thank you for sharing your fantastic feedback with us. We are thrilled to hear that you had such a wonderful experience at Pullman Phuket Arcadia Naithon Beach, especially with our upscale facilities and the breakfast, which you described as one of the best you’ve had. We’re delighted that every aspect of your stay met your expectations!We understand that our location may require a bit of travel to the main town, but as you mentioned, this also offers a serene and peaceful environment, which many of our guests truly appreciate.We hope to welcome you back for another relaxing and memorable stay in the future! Our Beach House - Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear Bibifaguo,Thank you for sharing your feedback regarding your recent stay at Pullman Phuket Arcadia Naithon Beach. We are pleased to hear that our hotel provided a comfortable environment to overcome jet lag and that you enjoyed our convenient beach access and the delightful local restaurants nearby. It's also wonderful to know that our breakfast offerings met your expectations.We appreciate your constructive comments and will use them to enhance our services and facilities. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Our Beach House - Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear Karen,Thank you for sharing your wonderful experience with us! We are delighted to hear that you and your family enjoyed the breakfast spread and the spectacular view during your stay. It's great to know that you had such a positive experience that you're considering returning to Pullman Phuket Arcadia Naithon Beach.We look forward to welcoming you back for another memorable stay when you next visit Phuket!Our Beach House Your Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear Valued Guest,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our lovely location on the peaceful beach and that you had a positive experience at breakfast in Elements.We sincerely appreciate your comments regarding the amenities, pool cleanliness, and maintenance. Please rest assured that we take all guest feedback seriously, and we will address the areas you’ve mentioned to ensure an improved experience for future stays.We hope to have the opportunity to welcome you back to our resort soon!Sincerely,Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear Djohan Firdauzi,Thank you for your wonderful feedback about our hotel. We're thrilled to hear that you enjoyed the beautiful views of Naithon Beach and found our restaurants offering delicious food at reasonable prices. Your suggestion regarding the use of golf carts or electric buggies is duly noted and will be considered for improving our guest experience.We hope to welcome you back to our hotel soon for another enjoyable stay.Our Beach House Your Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear Arghya Samantaray,Thank you for taking the time to share your wonderful experience at Pullman Phuket Arcadia Naithon Beach. We are thrilled to hear that you enjoyed your stay with us and that our staff went above and beyond to ensure your comfort and satisfaction.It's heartening to know that our friendly and helpful staff, spacious and clean rooms, and excellent facilities, including the pools and the convenient shuttle service, contributed to making your stay memorable.We apologize for any inconvenience caused by the distance from the main attractions and city centers. However, we are pleased to provide transportation to major beaches, ensuring you can explore the area with ease.We are delighted that you took advantage of our wide range of activities and amenities, including the spa, cooking classes, restaurants, gym, pools, private beach, and bars. Your recommendation to try our delicious breakfast is much appreciated, and we apologize for any confusion regarding its inclusion in your package.Your kind words mean the world to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Next time, don't hesitate to capture more memories with photos—we'll be here to make your stay just as memorable.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear Keylo,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear Sin Hoe,Thank you for sharing your feedback with us. We are delighted to hear that you found the hotel exterior to be appealing and appreciated the cleanliness of our property.We understand your comment about the garden view rooms and regret that it did not meet your expectations. Your feedback is valuable, and we will use it to review and enhance the experience for our guests in this room category.We hope to have the opportunity to welcome you back in the future, perhaps to enjoy one of our other room types that may better suit your preferences.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear Vivianny,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

Resposta da propriedade: Dear 博岸瀚,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach