TUI BLUE Nastro Azzurro

The hotel was very secluded with nothing nearby. However, there was a shuttle bus every day to Sorrento. But Sorrento was extremely humid. The Tui staff were always on hand, and I loved the water sports from Marcus, the gym instructor. He made it so much fun. The hotel was a bit dated, but I must say it was spotless. Our room was small, and sadly, we looked out to a yard. We asked to move but it was 45 euros per day extra. Considering how much we had already paid for the holiday we declined. The reception staff were very helpful. I liked the fact they had flags on their badges to not only show their name but the languages they spoke. Lovely touch. The entertainment wasn't good. I'm disappointed, to be honest. Drink prices were also OK. Never felt pushed to order wine as mentioned with other customers. Spa area well we couldn't find the door to get into it. We didn't bother asking so maybe our fault it wasn't obvious at all. 5* for the food. Enzo and his team were amazing. The food was probably the best I have had in a hotel. The selection was first class all taste buds were covered and more. I liked the fact they were very hot on allergies and specific dietary needs. The pools, jacuzzies and lounges were clean, and you could always get a bed. The lifeguard was so helpful and tried his best to help you with anything you required. He was also so friendly. We decided against using TUI for trips. Instead, we used GET YOUR GUIDE; it was much cheaper, but look out for pick-ups from the hotels. Otherwise, you have to meet at the harbour. They were very organised and amusing guides on hand. Overall, we had a lovely time and met some lovely people. Shout out to Enzo, Marcus and the inside waiters and bartenders. Tips: use the Get My Guide app. Go to the foreigners club in Sorrento. Bring a dark cool bottle and buy your water in Sorrento and keep it in the fridge and refill instead of buying it in the hotel.

The good stuff. The staff were all very helpful and friendly and this helped to make the stay very pleasant. We asked about certain travel options and the receptionist was very accommodating and helpful taking the time to give us a few options. Regarding the travel options, we wanted to go to Amalfi, but the external tours were not suitable for us due to timings. But you can take the free hotel shuttle bus into Sorrento, then walk down to the port (circa 10/15 mins) and from there get the ferry (22 euros at the time of writing) this takes you into Amalfi (there is also a stop at Positano which is a lovely place also, but if you have booked a ticket to Amalfi, you can get off at Positano but can't get a later ferry onto Amalfi using the same ticket. After spending time in Amalfi you can either get a bus along to Positano or get the bus back to Sorrento (3.40 euros one way ticket). If you are not fussed about seeing the coast from the ferry you can get an all day bus ticket from Sorrento (10 euros) and take the bus to each of the afore mentioned places. When returning on the bus from Amalfi you don't have to go all the way back into Sorrento (to get the hotel shuttle bus). Instead you can get off at San Pietro, from there it's only a 20 min walk back up to the hotel. (Ask at reception they will give you a map to show where to get off). Back to the hotel... The food was amazing, plenty choices and a nice and clean restaurant. Again the staff were friendly, humorous and very attentive to any requests and made meal times very welcoming. The hotel has a very grand and palatial feel. Because it is high up on a hill the views of the surrounding area are beautiful and there is plenty of seating outside to enjoy these views. They have a nice compact gym with lots of different equipment, a bit jaded but functioning. There is also various spa facilities. We enjoyed a really good massage on one of the days. The hotel have two good sized pools (one heated) which are of a good size and are kept in a clean order. Now the downside. Our bathroom was a bit grubby, dirty grout and mouldy mastic, tatty mirror. This was not a major concern but it could definitely do with a bit revitalisation. Which would not be a major cost. The bed was firm but comfortable and the bedroom itself looked fine and clean. However the room we were in was on the basement level from which the outdoor balcony led out into the "wild" garden. I think that is where the problem lies for our room, each morning we had three or four small worms on the bedroom floor not a big deal but still unpleasant, and also there was a troop of ants on one of the walls. These things whilst not exactly pleasant were not disastrous in my opinion. Instead of complaining and asking for another room we just accepted it (which was my mistake) as on the third and fourth nights I was bitten on the legs seven times over the two nights which was very unpleasant and extremely itchy. I had noticed some ants in the

This was our first visit to a TUI BLUE hotel and it didn’t disappoint. As like everyone else I was worried when reading the previous reviews. However we were pleasantly surprised. As soon as we got into reception we had glasses of Prosecco brought to us as a welcome drink, and we were able to check in before it was time. The day or 2 we had to chill out was lovely, led around by both swimming pools. The hotel staff and TUI Reps were really nice and helpful. The restaurant staff were so welcoming each night and very attentive. The food was to a high quality, and lots of choice! We loved that they offered the shuttle bus to Sorrento and back. I have no complaints and definitely wouldn’t hesitate to return to this great hotel! 🇮🇹 ❤️