Hotel Magnólia

很好的鄉村，很安全

訂錯了，不讓退，打電話不接

We visited the hotel in April 2023. The facility is presented as 4*, which it certainly does not correspond to! The premises of the hotel are very old, both the hotel and the equipment in the room. The beds are hard and uncomfortable. The room was not cleaned even once during the stay. No one even offered to change towels. Wellness is rather a mockery, from the shared shower with a strange curtain, to the "rest" zone and the overchlorinated pool. We had a paid stay with breakfast, where the choice was really bad. The only plus is the location in the city center. We will definitely not return to this hotel.

The location of the hotel is good. There is not smiling stuff, nobody say hello, we are glad that you arrived. In Slovakia the receptionists, the waiters and waitresses are mainly unfriendly. In Magnolia we have had two terrible experience. One was the wellness. It is written that the facility is open from 14: 00 till 21:00. The tall blond lady start to close the facility at 20: 25. She closes the camp-chairs, opens the doors of the saunas. When I ask what happens: she shout on me: you not have bought sauna ticket (we have had full facility on wellness) "you don' t have anything' shouted. I think that this style and attitude is inacceptabel even on a market place not in a 4* hotel. The other terrible event was when we accepted a pocket from abroad via GLS. We could follow the route of the pocket on internet. One receptioniest has taken over the pocket. We asked: where is the pocket: the receptionist said: there is not pocket. We have shown the name of the person who has taken over the pocket. we hav got in this way the pocket. In addition the photos of the Hotel are not exact.

Hotel senza pretese, pulito, arredo da svecchiare, colazione migliorabile. La stanza era dotata di tutti i confort, anche se molto basic! Ho anche cenato in hotel: il menu é ricco ma lo standard é quello slovacco. Per un pernotto singolo, non é malvagio.