Paul W
8 de julho de 2024
The hotel staff were very prompt, Polite, and obliging. The rooms were cleaned to a very high standard, this was done daily. The room was excellent. Although, as these were cleaned at different hours each day, it was not easy to plan your day around this. The hotels gardens are maintained to a very high standard. The sunbeds on the adjacent beach were free to hotels guests. Are you very con arrangement for the provision of beach towels from the hotel are available to guests at the reception, these towels were changed daily. Pool was hardly used by guests due to over complicated pool rules. Pool times were from 10:00-18:00 only, during the hottest part of the day, unlike other locations when the pool stays open a few more hours in the evening. Annoyingly the opening hours were not displayed on the rules board by the pool, we had to ask at the reception after being shouted at by the pool staff. The lifeguard did NOT pay attention and even when a non-swimmer member of the family was actually in the process of drowning the lifeguard was too busy on his mobile phone to help. The non-swimmer was helped by other guests at the pool. We thereafter only swam at the beach as the water was very shallow and safe, compared to the deep pool. Even though The presence of a lifeguard may be reassuring, I certainly would not recommend any non-swimmers although with difficulties to swim in this pool without the complete assistance and supervision of friends or family. You most certainly cannot trust the lifeguard to pay attention. We were very disappointed and distraught. The pool Also showed signs of The need for more maintenance and cleaning. The only thing spoiling our amazing stay was the pool, and the lifeguard.
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