Spring Hotel Vulcano

Lovely hotel at a very good location. Modern, nicely decorated for Christmas. Polite staff, good choice for breakfast and dinner. Christmas dinner was something out of this world( been to many hotels, but Xmas dinner now will be hard to match). Not sure if it is always like this but we were the youngest in the hotel(43&47)during the first part of holidays and only later some other younger people joined us. The average age was 60's 😁 This hotel is not orientated to children but for us it was perfect- no screaming and shouting and our girl had fun in the pool by Herself and her cousin🤣 I wanted to book Spring Hotel Bitacora at first but now I am thinking that I made an excellent choice . That said, I might try it out next time just because of the All nclusive service Bitacora provides. It was a nice quiet stay so if you expect something like Turkey, eith music around the pool, kids disco and shows, this hotel is not for you. We were half board and 4 days we ate at the pool bar and were never disappointed. Good food and reasonable prices. We didn't book UP option because we were with the kids( it's for 18+)but if I ever come without them- I will try it out! Pros: Very good location Modern hotel Heated pools( wheelchair friendly) Good food and service Cons: No shampoo in a room! It's a first for me 🙈 The tiles in the pool (mosaic) need replacement. My daughter filled probably half of the carrier bag from the bottom saw of the pool🤣 All in all- perfect stay and believe me, I am picky. It is one of the hotels I would recommend to my friends and family

A really nice hotel with very few faults. The breakfast was amazing - really tasty and masses of choice. The staff were all friendly and the building was beautifully designed. The pool area was a good size with comfy pool beds. The bedroom was a good size and clean. My only issue was we were above the reception area so got lots of noise from that area, and being near the lifts we heard them beep every time someone used them! I would ask for a higher up room away from a lift!

We usually go to the Med Palace or Cleopatra and have been coming to PDLA for about 15 years now . We thought we would try a different hotel this time and were recommended the Spring Vulcano . Everything was going great , the room , gym , pool and breakfast were all very good and my wife and I both said we would definitely come back . That was until our 5th day of our 8 day holiday when a cockroach fell out of my T shirts in the wardrobe. We were both shocked but it wasn’t the end of the world . That night when I got up to go to the toilet about 2.00pm I was horrified to see 3 large cockroaches on the floor near the bed . I covered them with glasses and tried to go back to sleep . At about 6.00am I thought I would look again and saw another 2 large cockroaches on the floor and a smaller one on the chair next to our bed . I went to reception to report this and was told that it was a volcanic island etc and cockroaches are normal . I explained that we have been coming to PDLA for about 15 years now and have never experienced cockroaches in our room before. The guy in reception said he could change our room until midday but to leave our clothes etc in the room and he would get it sprayed. We decided just to get up and get some breakfast and keep out of the way until it was sorted as there was no way we could go back to sleep in another room . At about 11.30 I went up to our room ( on the 4th floor) and opened the door and within 5 seconds saw another small cockroach and this was after it had been sprayed ! My wife went to reception to say there was no way we could go back and spend any more time in the room and they put us in a lovely Up room for the last night . To be fair all the staff that we dealt with were very helpful and seemed genuinely apologetic but I couldn’t help feeling that someone higher up is taking shortcuts and not following the correct procedures to prevent this happening. Upon speaking to other people around the pool etc I was amazed to hear that many other people had cockroach experiences in their room , although not to the level of ours. We will never come back to this hotel because of this which is a pity because everything else was so good.

The Spring Hotel Vulcano was exactly what we expected! Clean, tidy and perfect location. Cleaning of the rooms could have been a little better, even had to ask one morning at reception as we had the sign on the door and it still wasn’t done by mid afternoon, but this was quickly rectified by the staff. We just did bed and breakfast and the breakfast was perfect, so many options and perfect timings 07:30-10:30am! We prefer to go out for evening meals and Tenerife has such a mixture of restaurants for all budgets! We also had the standard room with the access to the balance terrace and this was perfect for us - It opened at 10am, it wasn’t crazy busy every day and also had it own pool - There was also access to Amstel, Lemon cruzcampo (unfortunately this tap was off for the majority of the trip!) - There was also a machine offering orange, pineapple, apple juice and water. This access definitely made our holiday even more enjoyable. Access to Balance terrace is by wristband activation only which is also the key to your room so definitely easier than carrying a key card round with you. There was the odd cockroach or two on the ground floor but this seems to be common across the whole of Tenerife so don’t be alarmed. Overall, for our 7 nights in August we had a fab stay, and the beds were very comfortable! Would definitely come back again. We came as two couples and loved it.

I had a lovely stay at the vulcano hotel, the hotel itself was beautiful and the rooms were perfect, we had cleaners come in everyday to tidy up and give us fresh towels, the breakfast was lovely, so much to choose from and milk alternatives which was amazing for me! We didn’t have all inclusive because we like to go out everyday and do stuff but if you do you have access to the glass pool upstairs, I recommend trying to get a sun bed quite early as they do fill up quickly, the pools were really nice you have 2 big ones, a jacuzzi style one and a little one, lunch and dinner looked amazing and the cocktails actually tasted nice (the lady at the bar was so nice to us always happy). I would definitely come back to this hotel again, the only thing I have to complain about it the lifts, luckily we’re young and on the 3rd floor so we used the stairs but if you’re high up and need the lifts the lifts can be super slow, they just never seem to arrive and when they do they go the opposite direction you want to go, hit and miss really because sometimes they we’re quick. It’s in a good location close to lots of restaurants and shops and far enough away from the loud ***** so we had uninterrupted sleep all week! Thankyou so much for a lovely stay x

Lovely hotel staff very pleasant good location . However there is an issue with the availability of sunbeds after 8 am....They are all claimed by then hours in some cases before they are actually used . .despite highlighting this to management on a number of occasions nothing was done about the problem AVOID if you like the pool and prefer to get up that bit later to claim a bed..you won't get one.Pity the manager wasn't interested in the issue...unfortunately we wont be returning.

What a fantastic find! Lovely relaxed, centrally located, modern, spotlessly clean hotel with very friendly staff and great food. I’d recommend the Up! Pool area on the roof for a few days but at €50 a day can be expensive for the whole week. Had a free upgrade to a poolside room too! The only criticism I could make would be the reception could give you more information about the hotel and what’s available when you arrive.

Our fourth visit to Vulcano and each time we upgrade to the UP! It’s such a treat - so relaxing and chilled. Plenty sunbeds all day. The hot plates in the food area of the UP! are a wee added bonus and most enjoyable. The bar service is great and the choices in the beer and cider fridge are good too. The wine and Prosecco most enjoyable. I was happy to see the bottled water had been taken away and water dispensers on each floor and in the UP! We had b&b this time so can’t comment on the new dinner service but I would have preferred this new one to the buffet. I enjoy my dinner being served to me. Breakfast buffet in the main restaurant was also lovely and I think best it’s been in the times we’ve visited. No problem getting a table regardless of the time we went down. The staff are ever so nice - Matteo was our main staff member in the UP! and his pleasant manner and fab cocktails were great.